Bought my Jeep from them years ago, horrible experience. They could never get the vehicle…read moreregistered. 6 months later I figured out it was titled under the wrong VIN (2 letters transposed). When I brought this to their attention, they said "that doesn't matter". Umm, yes it does. Once that happened, I quickly refinanced. I told the credit union I refinanced with the situation, and they had it fixed in about 2 days. I will never go back to this badly run place.

I had the pleasure of doing business with Doug and his staff for many years. What I…read more saw on a first hand basis was Doug and his staff always trying to do the right thing for their customers. I worked with many car dealers over the years and this is the only review I have posted.

I am a Disabled Navy Veteran, I went in to open an account and I was told that there was one person…read moreahead of me and at that point I expressed to the young Hispanic lady that I was In somewhat of a hurry but I would go ahead and wait, and I would leave and come back another day if I needed to. Now upon observation, the entire staff is of a Latin heritage, and by the way that I am writing this review it is obvious that it is not meant in anyway of being prejudiced. So as I am waiting the rep finishes with the person that was ahead of me, spends some time with her colleagues chit chatting and then calls a person ahead of me for a express service ‍ Only one rep. Working now as I am writing this they are done with that person as wand are now chit chatting again and I am waiting. Let's see what transpired from here. So they hd again called another person ahead of me for another express account, so at this point I was on my way out and asked the young lady " so today is a bad day to open an account then right " she tried to console me. Long story short I had to call NFCU so that they could call into this branch and have them ready to open me an account when I arrived. Nice work Moreno Valley, I would suggest that you have a corrective action meeting and express to the staff the difference between personal and business behavior.

Stay away from the mortgage department. They're a bunch of idiots. Your best going to somebody…read moreprivate who actually knows how to take care of you. These people are a bunch of morons. They don't even know what the current interest rate is most of the time or they get it mixed up as I say stay away from them

Just opened my account a few months ago and I think this business is 5 stars. No problems and…read moreeveryone is so nice and very helpful.

Service failure quality of supervisor and tellers failure. They forgot the value of their work…read more Today, a day before Giving Thanks I ran into DUMB AND DUMBER. Supervisor and teller could not print out a Cashier Check pre arrange thru Bank app. All the teller had to do was print it. Both went to the back office saying they will cancel it. It's now been 15 mins, and their still trying to print out. I asked another teller that was nice enough, to go ask the two WTF they were DOING, reading a training manual. Then the dumb Supervisor comes out saying she couldn't cancel it nor print it! SMH I SAID FORGET I WILL HANDLE IT. PLEASE DO NOT DO ANYTHING. I call the Navy credit phone number that text me if there an issue with cashier check to call them. The Rep. Told me that DUMB and DUMBER printed it, they just held my money from me. It was my rent Cashier Check. PLEASE NAVY CREDIT HIRE EXPERIENCE PEOPLE IF YOU VALUE YOUR CUSTOMERS. The app is to make it easier not harder to get Cashier Check and to Prevent lines. NEVER WILL I GO TO THIS LOCATION. They basically stoled my money.

I applied for a loan with OneMain Financial after seeing their advertisement for a soft credit…read moreinquiry. Despite their claim, my credit monitoring app immediately alerted me to a hard inquiry, which caused my credit score to drop. This is a clear case of bait-and-switch advertising. When I called the Corona branch to have the hard inquiry removed, the customer service was awful. The staff was rude, unhelpful, and clearly stressed. Liz, the representative I spoke with, refused to remove the inquiry and instead gave me a run-around with an 888 number. It's obvious that their business model is designed to waste customers' time and make them give up. I informed her that I would be filing a complaint with the FTC and the CFPB, and she seemed completely unconcerned, which shows their lack of accountability. They do not care about their customers or the consequences of their unethical business activities. I do not recommend this business. They use false advertising to bait customers, and their customer service is a joke. If you have been treated similarly, I urge you to file a complaint with the FTC and CFPB to hold them accountable.

Greeted with a smile as soon as we came in the door. Violet…read moreis the best! Everyone is nice and friendly. Professional staff.

They did not help me at all had me running around like a chicken with my head cut off because they…read morecouldn't find my account to the Fontana office only to be denied there. Would not recommend.

Fast service & the ladies are really nice Never had trouble…read morecashing my check there ; been going there for months now

The women that work there are sooooo rude and stuck up. No smiles, nothing. With the exception of…read morethe lady with the apple or google watch that has a whole bunch of diamonds. She's very helpful and thorough. All the other women that was working on 3/27/26 around 4:15pm definitely have no customer service skills. You smile at them and you get a head turn or nothing at all.

I really like this location. The staff is very friendly and helpful, including security out front…read more Never any issues finding parking either. I love that they still have the coin machine that deposits straight to your account without a fee. Although the location is a little further out for me being in Corona, it's worth the drive.

I got the average dealer experience you'd get anywhere else. When I tried to negotiate on price of…read morethe vehicle, the salesman was typical and leaned towards talking about monthly payments. Even going as far as trying to make me feel cheap for not wanting to pay for their $2000 lowjack or whatever that is done for all their vehicles. They removed that from the disclaimer from their website, i hope they have stopped trying to add it. Salesperson tried to convince me that a 11% rate they offered was "pretty good". I just expected better from a place with 4.5 stars.

Typical sleazy car salesman, dont be fooled by the 4-stars reviews. Tried to fool me with some…read moresleazy sales tactic, based on previous reviews, your car might not even last a month.

I'm not one to usually grip about a bad experience with a business but, this is a fair warning: 30…read moredays from the purchase date of a 2018 HyundaI, Elantra from Car EZ Motors proved not to be easy at all. The timing chain broke, the motor irreparable. A 3rd party repair shop determined that the motor showed recent repairs to the valves and pistons. When I contacted Joe at Car EZ there was no recourse. No warranty, no compensation, no offer to incur any expenses to bring the car to his shop to evaluate. He did gesture a break on labor for repairs. After discovering that the motor had been damaged and repaired and being told that the original motor was intact I decided to forgo any further dealings with Car EZ... I can't help but to feel cheated and taken advantage of. I am left with a $3500 debt to replace the motor with no financial reimbursement from Car EZ Motor. Stay clear, or get burned.

Amazing people I was denied multiple times Joe is an amazing person and really treats his customers…read morewith love respect and cares that you are comfortable and satisfied.I recommend his business to anyone Iam extremely happy with him and his wife's help getting me a car thank u guys so much.

I recently had an amazing experience at Altura Credit Union and wanted to share how helpful Jezzii…read morewas throughout the entire process! I came in looking to open accounts for my two daughters, and Jezzy made everything so easy. She helped me set up two MyMoney checking accounts for my daughters and took the time to explain all the benefits in a way that was clear and reassuring. It felt good knowing everything was set up properly for their future. What really stood out was her personality , she was so funny, friendly, and welcoming from start to finish. She made what could've been a stressful process actually enjoyable.especially opening two accounts during a busy day I also wasn't sure where to invest some extra money, and Jessy patiently walked me through my options and recommended a CD with a 3.65% rate. I had no idea where to start before, but she made it simple and helped me feel confident in my decision. Her patience and willingness to answer every question without rushing made a huge difference. You can tell she genuinely cares about helping people and making sure they're comfortable every step of the way. Because of this experience, I would definitely recommend Altura Credit Union to friends and family. And if you get the chance to work with Jezzy you're in excellent hands!

My daughter was asking for help in her account due to identity theft and her hard earned money was…read moretaken out of her account with some amount posting in her that she didn't do. She went in and got to talk to a Manager Karen who was already accusative and with very poor costumer service right from the start. I had to come in and still was unhelpful and accussative. No emphaty of what my daughter was going through. This branch and the one in Compton got me so disappointed. They could have helped further investigating this issue. Check VPN and IP address to see if it was their costumers and protect the rest from these thiefs. They have poor costumer service and such poor attitude. A good in service and re evaluation is needed for this person.