1. Fleet Maintenance

    1. Fleet Maintenance

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    Eden Prairie, MN

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    Fleet Maintenance

    5.0 (1 review)
    Open 7:00 am - 5:30 pm
    Updated 1 month ago

    Services - Fleet Maintenance

    Commercial truck repair

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    7 years ago

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    Universal Truck Service

    Universal Truck Service

    (5 reviews)

    Got into the trucking business less than a year ago and recently my truck broke down. A loud…read morebanging nose started coming out of the engine, without knowing exactly what it was and fearing for the worse I called Universal Truck Service. they provided towing service, took my truck in and gave me a call the next day explaining the issue and the solution. Michele made my experience with them very satisfying. Almost a week later my truck was back on the road. Great work, great communication, will definitely come back to Universal if needed in the future.

    I came here early in the morning and clearly explained that my truck was shaking, the steering…read morewheel was vibrating, and I wanted the wheels balanced, the front end checked, and a price for two new tires if they needed replacement. They inspected the truck and later quoted me approximately $425 for balancing and around $125 for an alignment. What really disappointed me was being charged about $223 for the inspection on top of that. I have no problem paying for an inspection if I only come in for a diagnosis and then decide to leave without having any work done. In that situation, charge me for your time. But I came here specifically to have the work done. I already told them that the truck was vibrating and needed balancing. After inspecting it, they basically confirmed what I had already told them and then wanted to charge me an inspection fee in addition to the actual work. If a customer agrees to have the repair done at your shop, I believe the inspection fee should be waived or credited toward the repair. Charging the inspection fee on top of the work in this situation does not seem fair to me. For comparison, a shop in Chicago quoted me about $1,145 for two new tires plus the related balancing/alignment work. I couldn't have it done there only because it was late, they were closing, and I had a load that I needed to deliver. The tire prices here were considerably higher as well. I am a truck driver. My truck is how I make my living, and every hour of downtime costs me money. I have no problem paying a fair price for professional work, but I strongly disagree with this pricing practice. Based on my experience, I would not recommend this shop. One star.

    Dickinson Fleet Services

    Dickinson Fleet Services

    (4 reviews)

    The reviews here are consistent for a reason. Believe them…read more Their driver was having a severe road rage episode due to traffic and started throwing items out his window. He hit my car with a glass bottle and other items. We were taking the same exit so I took photos of the vehicle to report him. He even laughed and smiled for the pictures. He then got out of his truck with his fists balled and started threatening me. When I told him I was going to report him he laughed and said "You don't have a camera, you can't prove anything." I called to report him, I made a police report, and reported to USDOT. His company won't take responsibility. At first I had no problem with the company. I tried to be patient and polite to their safety manager. I just wanted THE DRIVER to pay for the damages. But I'm now that I'm seeing the safety manager and his HR, BreAnne, don't care, it just goes to show the morality of the drivers matches their leadership. This company is dangerous and do not believe in accountability. I can't imagine how much damage their drivers have done and they have overlooked.

    We've used Diesel Minnesota many times and have been infinitely impressed by their customer service…read moreand integrity. When you look around, you may not see why the place deserves a 5 star or what exactly stands out about the shop. But look a little deeper and you'll see people who take pride in helping individuals get back on the road! That's the sort of shop you really wanna find!

    Fleet Maintenance - truckrepair - Updated September 2026

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