I am so glad I found Stan's card in my drawer when I needed help with my 5th wheel. We are full…read moretimers and normally you get put out a week, or more for service. I called Stan on a Saturday and he was there in about an hour. He tried every way to save me money, and in the end saved me a lot! He always answered my calls, or returned them within a reasonable amount of time. He seems very knowledgeable, and did a great job of making sure it was done right. He's my new go to guy.

My RV had a busted slide out couldn't get it in place so he came out and he helped fix it so we…read morecould get it in place and move it. Otherwise it would've been stuck and I would've known what to do. Very helpful very kind and I will definitely use them if I need them again.

By far Tim at Highway Trailer Sales was the best RV salesman we encountered in our long search of…read moreour perfect RV (and we dealt with MANY). He was patient, informative and not pushy at all. Although we decided to go a different route, we would have kept our business with Tim if they did have our right fit. Plenty of great RVs at Highway, just not the one to fit our needs. We will definitely keep Tim and Highway Trailer Sales in mind when we continue our search for our next RV in the future.

Thiefs. And liars work there. Don't wastes you time there. Full of scam artist. Liars.read more

Lenn surpassed our expectations. Diagnosed and repaired an electrical problem on our Monaco…read moreDiplomat diesel pusher. No one else could figure it out. Was extremely fair on pricing. Won't hesitate to use him again and recommend him to all our friends.

If you need mobile RV repair service do not hesitate to call Oak Park RV. Lenn has been doing this…read moresince 1965 working with his father. Professional and follows through. For me it was a water heater replacement in my fifth wheel. Completed the work onsite and cleaned everything up. Works better than new! And his charge was less than three dealers I checked with (where I would also have to bring the rig in). Great service as promised and on time.

Don't ever, ever, ever get work done here if you value your trailer…read more Don't let this group work on your trailer. Go somewhere else. We brought our trailer in for basic repairs. Agreed jobs: install a new ladder on rear of trailer, install a water pump, replace a plastic red tail light to the upper rear of the trailer, plus evaluate our hitch connection. The hitch scrapes in our driveway. Results: the finish is apparently destroyed on the outside rear panel while installing a new ladder, they claim the brake cable was broken when the trailer was dropped off so they fixed it and billed without getting our permission, the cable was still intact when we dropped off our trailer; Our refridge, stove top and kitchen floor that were clean when we delivered the trailer were returned dirty AND THE POOP TANK that was empty and dry was RETURNED FULL! They did not disclose the change in the poop tank to us when we picked up the trailer. Company did not address the hitch scrapping and they installed a complete new red light on the upper rear of our trailer. The red plastic cover broke, the bulb was still intact and still worked. We wrote a letter of complaint Dec 15, 2019. Today is Jan 9, 2020 and company has not replied. Go somewhere else if you value your trailer. Ours was not yet 2 years old!

Worst possible service department I've ever seen. Many of the warranty fixes took several attempts…read moreto get it right. That is after waiting 6 weeks to get the RV in then it would sit for a month to get repaired. Some of my warranty repairs took 3 visits to get it right. One was never corrected. The worst example is the black tank value. It leaked from Grand Design. Al's Trailer replaced the valve under warranty. I didn't dry camp again until after the warranty period. Recently came back from a dry camp to a local dump. When I opened the tube to connect my sewer hose the tube was full of black water which ran over both legs. Not a pretty sight. I took it to a different RV repair outfit who stated that the valve Al's put in was the wrong valve and tightened to the point where the valve was actually cracked. Al's didn't test their repair, sent me on my way only to have a lap full of black water in my lap. STAY CLEAR of this place unless you want a pile of black water in your lap.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Justin was professional, knowledgeable, and friendly. His prices are very reasonable, and he is…read moregreat at offering suggestions that go above and beyond the repair. Highly recommend.

Justin is the real deal. His decades of experience in RV service was immediately known. From his…read morewell-equipped service trailer, to his fast troubleshooting. His wealth of knowledge and willingness to provide tips alone made choosing him worth it. I had a challenging electrical issue with my 2023 travel trailer. I spent several hours trying to figure it out, only to get increasingly frustrated. Within about 30 minutes, Justin had discovered the issue, tested the parts (converter), and came up with a game plan to get it fixed before my upcoming camping trip. Justin was able I locate the part I needed the next day, and squeezed me in to his schedule to install it that evening. I'm thrilled to have my RV back to working like new. However, I appreciate the professionalism, customer service, and great personality that I got from Justin even more. Without a doubt, I highly recommend using Great NW RV for your maintenance and RV repair needs. I assure you that you will not find better.

We have owned our travel trailer for about 6 years and thought it was time to have our tanks…read morecleaned. We have had no issues but saw their sign while they were staying at the Bend/Sisters Garden RV Park. Kevin arrived on time and wen to work while explaining what he's doing the entire time. Believe it or not, our grey water tank was worse than the black water tank. He was done with our tanks within an hour but Kevin did say, it really depends on the amount of stuff in your tanks. We will be doing this again in a year and he recommends Liquify for your tanks. We have been using Liquify for a while so it helps keep our tank clean. Remember, your tank valves should be kept closed unless your going to dump them. Don't get a poop dome!!

From the owner: Our RV Tank cleaning process removes years of sludge and odors to restore your tanks to factory…read moreclean. Before, during and after your Tank Rangers Ultimate RV Tank Cleaning we give you the knowledge to maintain and keep your tanks in top working order.