Advanced RV is nothing short of fantastic! We keep a travel trailer a few miles away from advanced…read moreRV and use it every summer. It seems that at the beginning or end of each trip, the trailer develops a problem. However, the problems are quickly solved when I call up advanced RVs office manager Lindsey Mae. She gets me an appointment quickly, and Ed, the owner, greets me when we arrive to diagnose the problem. Master technician Dave then puts his great skills to work, repairs and resolves the problem, and we're back on the road. We have found them to be super helpful, extremely proficient, efficient, and fair priced. In the past, we've had expensive, rather poor service at some other Portland area locations. Advanced RV might better be called Angel RV. Thanks Lindsey Mae, Ed, and Dave for continued superb service.

Since my 2022 review of advanced RV painting and repair, I've needed repairs for my travel trailer…read moretwo more times. Both times I called the excellent receptionist office manager Lindsey May and was immediately put into contact with the owner and. Both of these were somewhat emergency needs as in the first case I was putting the trailer away for the season and heading back to Hawaii and in the second case I needed to get my refrigerator working before we left for our camping trip. And diagnosed the problems immediately and got me in despite having a busy schedule of repairs. The repairs were excellent, affordable, and desperately needed. Ed and his technician Dave are both highly talented and and also personable and friendly. I give them the highest praise and recommend others consider getting their RVs maintained and repaired at advanced RV repair just below. Woodburn Oregon

Lenn surpassed our expectations. Diagnosed and repaired an electrical problem on our Monaco…read moreDiplomat diesel pusher. No one else could figure it out. Was extremely fair on pricing. Won't hesitate to use him again and recommend him to all our friends.

If you need mobile RV repair service do not hesitate to call Oak Park RV. Lenn has been doing this…read moresince 1965 working with his father. Professional and follows through. For me it was a water heater replacement in my fifth wheel. Completed the work onsite and cleaned everything up. Works better than new! And his charge was less than three dealers I checked with (where I would also have to bring the rig in). Great service as promised and on time.

We had an inverter go bad and an unexplained electrical issue in our motorhome. Guy took our call…read moreon Monday and had us in his shop Friday morning. We purchased the inverter directly from Zantex (HQ in Oregon) and it showed up at our doorstep Wednesday. The NWRVRC crew addressed a couple of issues, but was unable to locate the electrical problem and I was able to bring the rig home to do some work on it over the weekend. I spoke with the electrician this morning and feel confident that the work he is doing will have me up and running later today :-). Once the work is complete, and I have paid the bill, I will give you an update...

Unbelievable! I won a court case against Northwest RV Repair LLC IN Aumsville and was awarded a…read morejudgement for over $900, by Marion County Justice Court. Completely misdiagnosed my shore power problem. Stated that all of my RV 110 components were dead. Became belligerent when I questioned the conclusions. Took it to another shop after paying him $847. Santiam RV in Scio discovered a broken shore power cord within 15 minutes. Replaced that, installed the correct, and less expensive, ATS switch. All 110 systems working properly. "Guy" at NW refuses to talk to me, even after seeing the conclusion of Santiam RV. Going to have to hire a Collection agency to maybe see any of my money.

By far Tim at Highway Trailer Sales was the best RV salesman we encountered in our long search of…read moreour perfect RV (and we dealt with MANY). He was patient, informative and not pushy at all. Although we decided to go a different route, we would have kept our business with Tim if they did have our right fit. Plenty of great RVs at Highway, just not the one to fit our needs. We will definitely keep Tim and Highway Trailer Sales in mind when we continue our search for our next RV in the future.

Thiefs. And liars work there. Don't wastes you time there. Full of scam artist. Liars.read more

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Don't ever, ever, ever get work done here if you value your trailer…read more Don't let this group work on your trailer. Go somewhere else. We brought our trailer in for basic repairs. Agreed jobs: install a new ladder on rear of trailer, install a water pump, replace a plastic red tail light to the upper rear of the trailer, plus evaluate our hitch connection. The hitch scrapes in our driveway. Results: the finish is apparently destroyed on the outside rear panel while installing a new ladder, they claim the brake cable was broken when the trailer was dropped off so they fixed it and billed without getting our permission, the cable was still intact when we dropped off our trailer; Our refridge, stove top and kitchen floor that were clean when we delivered the trailer were returned dirty AND THE POOP TANK that was empty and dry was RETURNED FULL! They did not disclose the change in the poop tank to us when we picked up the trailer. Company did not address the hitch scrapping and they installed a complete new red light on the upper rear of our trailer. The red plastic cover broke, the bulb was still intact and still worked. We wrote a letter of complaint Dec 15, 2019. Today is Jan 9, 2020 and company has not replied. Go somewhere else if you value your trailer. Ours was not yet 2 years old!

Worst possible service department I've ever seen. Many of the warranty fixes took several attempts…read moreto get it right. That is after waiting 6 weeks to get the RV in then it would sit for a month to get repaired. Some of my warranty repairs took 3 visits to get it right. One was never corrected. The worst example is the black tank value. It leaked from Grand Design. Al's Trailer replaced the valve under warranty. I didn't dry camp again until after the warranty period. Recently came back from a dry camp to a local dump. When I opened the tube to connect my sewer hose the tube was full of black water which ran over both legs. Not a pretty sight. I took it to a different RV repair outfit who stated that the valve Al's put in was the wrong valve and tightened to the point where the valve was actually cracked. Al's didn't test their repair, sent me on my way only to have a lap full of black water in my lap. STAY CLEAR of this place unless you want a pile of black water in your lap.

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost