I have been getting by hair done by Brittany for about a year and a half and she was the first one…read moreabout 11 months ago I asked to do my Wedding hair! She has always been amazing with my hair and my wedding hair has just been the icing on top of the cake! Wow! I got some many compliments and it stayed in place All day! Brittany knew the challenge of my hair before the big day as I have the most fine hair that doesn't hold curl for anything! We decided to do a complete updo and I could not have imagined a more perfect outcome :). Thank you so much Brittany for making me beautiful that day, you are the best!!!!!! Charlotte

Very nice staff but the stylist I went to never gave me what I wanted. I spent almost 5 hours in…read morethe chair and over $200 for color, highlight, tone & cut and it was NOTHING like what I wanted or the pic I showed her (several times). When finished, she also made the comment that she deliberately didn't give me the color I wanted because she was afraid it would be too vibrant... so she made a safer decision. Ummm WHAT.... She also had told me stories of similar situations with other clients and her not wanting to make anyone angry.... I left in tears and very disappointed. Would not recommend.

Love Love Love This…read moresalon has exceeded my expectations. I had questions before booking my appointment and the staff was super friendly and answered all of my questions. I did a little bit of digging to find out which salon I wanted to go to and was so happy my new go to salon. The salon itself was really a welcoming vibe of love when you walk in. I had Bethany as my stylus and she did an amazing job and super friendly. All the stuff that I interacted with were all very friendly and welcoming. Definitely will be coming back.

I debated writing this review for a while, but I think it is worth doing. I have NEVER written a…read morebad review in my life, but this salon has the most confusing, least transparent, and most hypocritical pricing system. Let me start by saying the stylists themselves are lovely. This isn't about them. They were kind, professional, and genuinely talented. My issue is 100% with the management and policies that clearly care more about money and marketing buzzwords than about actual customer experience. I booked my appointment with my mom. She picked a "higher-ranking" stylist, so we expected her haircut to cost a bit more--around $30 extra. That made sense. The salon already lists all prices in ranges, which is fine (it's standard since hair length can vary), but their "starting" prices are already high. Whatever, I'm happy to pay people fairly for their time and skill. Then I get there and find out about their "SalonScale" policy, which means you're charged extra for the hair color product itself, weighed by the gram. My stylist told me it would be about $50 more. Annoying, but I was flying out of the country in a few days, so I just went along with it. By the time I was done, my haircut and color were over $400. For a single appointment. Meanwhile, my mom (whose stylist was higher ranked) wasn't even told about this SalonScale charge, and her total ended up less than mine. Our hair is the same length. So explain to me how that makes sense. If the haircut and color are already that expensive... what the hell am I paying for if not the product? , After getting home, I checked on their website to see their SalonScale policies. This is what pissed me off the most, and where it becomes hypocritical. They actually try to justify this extra charge as being for environmental sustainability. Here's what their website says: "We believe in transparency and efficiency, which is why we use SalonScale for our color services. We weigh out our color by the gram with every client to ensure perfect results every time. By weighing out color, we also eliminate waste, keeping in line with our mission to be more sustainable and leave less of an impact on the environment. With SalonScale, we separate the cost of color from the service price using a parts and labor model. This way, you know exactly what you are paying for." Sorry, but you do not believe in transparency. Nothing about this was transparent. I'm not standing back there watching you weigh color by the gram--you could tell me anything, and I'd have no clue. And "charging more money to save the planet"? Give me a break. You don't need to bill your customers an extra $50+ to be sustainable. Just use what you need and don't waste product. Stop using climate change as a marketing prop to justify upselling people. The haircut itself wasn't even what I asked for, but I take some blame for not speaking up right away. I left my hair curly, so I didn't realize how different it was from what I asked for until later. I came back the next day for a touch-up--they said they had a "no charge" policy for that, which I thought was great considering the expensive nature of my haircut. But after the touch-up, my stylist offered to "style" my hair. She phrased it like a nice gesture, a little favor. Then boom--it showed up on the bill as a $50 charge. That's not a favor. That's shady. You need to be upfront with customers about how much things cost BEFORE doing them. I checked online, asked in person, and asked again when I arrived for my touch-up appointment to clarify that there would be no extra charges. , Oh, and the final insult: they charge tax on the tip, which you have to pay. Normally, I wouldn't care, but by that point, it just felt like one last way to squeeze a few more dollars out of me. The sad part is that this could easily be a great salon. The stylists are good at what they do. But the way this business runs? It's manipulative, confusing, and anything but transparent. If you go, just know you might walk out paying $150+ more than what you planned (and with the feeling you've been taken advantage of under the guise of "sustainability").

Jayme did a wonderful job giving me a hair straightening treatment. Time will tell how long it…read morelasts for me, given the humidity here, but looking forward to the benefits!

I decided to get my hair done here because I get my nails done here, and the stylist was…read morerecommended to me. The stylist assured me that my hair would turn out exactly as the inspo photo. The stylist applied lightener and black dye at the same time and rinsed them together, which caused the black to grab onto the blonde and turned my hair blue. She told me it would fade out in a few washes, and that she could do that here today or apply a toner, or that I could go home and use baking soda and peroxide on it. I opted for her to fix it, because I am not a hair stylist and was afraid of making it worse. When the stylist couldn't fix it, I was understandably upset because I'm paying for a service that ultimately I was unhappy with and honestly felt ugly in. The stylist then blamed me for my service taking 5 hours, and said she didn't know what to do to make me happy. She repeatedly told me that it wasn't a big deal, which I'm sure to her it wasn't, because it isn't her head or self esteem that was affected here. I have an extremely hard time speaking up for myself in situations like this, and stylists like her are why. I am happy for everyone else that has had a wonderful experience with her, but I honestly feel like she ruined my hair, and wasted my time and money. In this economy no one can really afford to just throw away $170, so luckily she knocked $30 off and I only wasted $140 I guess. I feel so ugly now. I don't think my hair was that bad before I got it done. I wish more than anything that I had never made this appointment. I will update this review with the inspo photo and a photo of what my hair looks like now once I don't feel like throwing up and crying when I look in the mirror or the phone camera. I don't think that Jayme is a bad stylist per se, my haircut from what I can tell is fine, but I do think that she is absolutely not professional and has poor business practices considering I got blamed for her messing my hair up and having to leave unhappy. Here is my update after sleeping on it: I never needed my hair to look 1 for 1 exactly like the inspo pictures, and I had told her as much in our text messages prior to the appointment, but since she kept saying it was going to look EXACTLY like it throughout the service, I had high hopes. That is part of why I am so upset. My hair looks nowhere near any of the inspo photos I sent her, and has way more black in it than I asked for during the brief consultation. For anyone that reads this, I've decided to not post photos of what my hair looks like here for my own mental health and sanity. The only people who are going to see this disaster are the stylist who did it, the stylist who is fixing it, and unfortunately my husband. Believe me or don't, but she absolutely ruined my hair. It is going to take a lot of money, time, and damage to my hair to fix this. I made an appointment with another stylist that I do know and trust but fixing my hair is likely going to take more than one session, and in the meantime I'm not even comfortable going to get groceries with the way it looks. If you've never booked at Bella Salon & Spa, and you're considering it still after reading this review, this is my warning to you. I know from experience that IF you're unhappy with how your hair looks, the stylist will blame you and make you feel like this is your fault. She will guilt trip you with her personal life, and make you feel bad for being unhappy, AND she will gaslight you about how your hair actually looks. I wish more than anything that I had never made this appointment. I wish that I had at least trusted my gut feeling after she initially rinsed me. But, I tried to trust her and let her fix it. A note to the stylist: if you're not comfortable providing a service or know that a service is outside of your realm of abilities, inform your client of such so that they don't have to waste money or feel this bad about themselves. It's okay to not know how to do something, but it's not okay to mess someone's hair up, blame them, and make them pay for your mistakes. I posted the same review on google as well, and Jayme was my stylist. I've also decided to add photos of what I left looking like after speaking to her again. In response to the comment from the stylist: Yes, in this economy no one can afford to throw $140 down the drain. I don't have extra cash lying around to burn, anyhow. I did not say you damaged my hair - I said it is ruined. It looks terrible. Fixing it WILL cause damage. I was relieved that you weren't going to have to lift my natural color to make me copper. Any demeanor changes during my service before seeing the mess of a final product were because I was exhausted, which I said repeatedly while I was there yesterday. I would also like to add that I requested to know the products used on my hair to pass that info to the stylist that is fixing my hair so that she will better know how to fix it, and Jayme refused unless I remove my review.

Horrible customer service! They never even got back to me with an appointment time when they told…read moreme three times they would call me back. I guess they do not need my business. I wish I could give zero stars.

I have been going to Kristina for around 8 years now, maybe longer, and I have never been…read moredisappointed. She goes above and beyond! I can describe what I am looking for or bring in a picture and my hair is exactly how I want it to be every time. She even styled my hair the day before my wedding since she was going to be out of town the next day and it was still perfect the next day!! She is definitely one of the best! Kristina is the only person I trust with my hair. I also know a few women that go to other stylists at Tease & Toner and they have all been highly recommended.

The ladies at Revive always take good care of their clients. They never fail to spread the love our…read moreLord provides us through their services. I get both my hair and waxing services through Revive and have no complaints.

Emily is my stylist and I have always been very happy with my hair every time I have left there. I…read morehave been going there for quite awhile now and would never think of going anywhere else. She is so knowledgeable, and professional and I am always happy with the highlights and haircuts she has done for me. Amber has a beautiful salon. The ambiance is wonderful and both Amber and Emily are so friendly. They make you feel so comfortable and I love going there. I highly recommend Revive Studio.

Purchased a Groupon and booked with Ono. Arrived to my appointment and she wasn't there. took 10…read morephone calls for her to answer only for her to say she canceled the appointment the night prior. She never did as I got a text confirmation reminding me about my appointment that day. She could've also texted me directly as it was such short notice. Decided to get a refund from Groupon and they never reached back out. Ono refuses to give me my money back. Groupon pays merchants for the Groupons purchased so she very well has my money. I have an esthetician as a friend that uses Groupon and she gives refunds knowing how difficult Groupon is. Wouldn't recommend booking with her.

Ono has become a great friend-- I've been so impressed with her cuts /styles. Gotten lots of…read morecompliments and have been with her almost a year.

I went in for color and a blow dry. Linda did a great job. I will return for additional services.read more

I think this stylist is stuck in the 80s! I wanted a reverse bob stacked in the back she gave me a…read morebowl cut

The customer service at this Salon is excellent. From the minute you walk in the door everyone is…read morefriendly and helpful, offering you something to drink while you wait or showing you were to go. When I first moved to town I came here to get a hair cut, the cut was fine. The girl that did my hair couldn't have been nicer, however I thought the prices were a little high($40 for shampoo, cut and style), being I was on a tight budget I found someplace else to get my hair done. For my birthday recently I received a gift of essence of pampering gift package. This included a 30 min massage, pedicure, manicure and a shampoo and style. I have never had a professional massage so I don't have anything to compare it to but it was very relaxing and I enjoyed it a lot. Cristy was the girl that did my manicure, pedicure and my hair. She was professional and friendly. She did a great job. I fell totally inlove with the way she did my hair. Not sure if I will go for a regular hair cut there but I will return if I need my hair done for a special occasion. I will also return for pedicure and manicure, I don't feel their prices for these are too high. I very much enjoy the personal service they give you. As one person said you get what you pay for.

Another fantastic hair appointment at Greystone Salon! Kristy worked her magic and my hair is ready…read morefor Fall!