Loved Leah - in town from NYC and she took such good care of me. My hair was amazing and just want…read moreI wanted. Highly recommend!

All around superb service - with extensive experience and a great smile and personality.read more

I went in last week and saw Lauren (a "senior stylist") Super nice girl. But she literally did…read moreNOTHING like what I asked her to do to my hair. I showed her a picture and said I wanted to go darker with subtle highlights around my face. When it was done it was BLONDER. I immediately started saying I didn't think it looked right and it had too much of a reddish tone somehow and wasn't dark enough and she straight up just told me it looked exactly how it was supposed to and I needed to see it in different lighting. But I was telling her it didn't look right and she didn't careI felt so uncomfortable and it was so late I knew she was just rushing me out. She kept saying "don't you love it?!" Over and over and I felt so uncomfortable I just said yes and left. I tried really hard over the last few days to get used to it and like it but it's the exact opposite of what I wanted and I'm beside myself that I spent $300 for my hair to look horrible. Stylists: your clients are literally always right. Hate to break it to you but it's THEIR body. If they don't like it, no matter what the excuse, fix it. Don't argue with them. It's belittling and mean. Now I'm embarrassed to try to go back because she made me feel so bad. But felt like making sure everyone else knew my experience. UPDATE: Emily was AMAZING. She fixed my hair so perfectly and couldn't have been any nicer. I am blown away by today's experience at this salon. Management and my stylist were so kind to help fix this issue and I'm so happy with how it turned out. THANK YOU! I will definitely be going back to Emily.

Hey, brides! If you want a rat's nest for your special day, go to Modern Salon & Spa!…read more Multiple employees acknowledged that my bridal updo was poor quality and visibly not up to a professional standard, and the team removed it on site. The salon refused a refund but offered to have a more "experienced" stylist redo it the following week. I lost half a day and no longer have confidence in the salon's ability to provide services for my wedding party. After I asked to speak with someone above the salon manager, my calls were screened, went unanswered, or I was left on hold for extended periods. When I called from a different number, however, my calls were answered quickly. I truly did not want to leave a negative review. Making this right would have been incredibly simple with a refund for a bridal trial that their own team acknowledged was not acceptable work.

Loved getting my hair done here until today. Waited at the salon for 20 min after my appointment…read morestart time before I had to get up and ask where my stylist, Brooke, was. She never let the salon know she was not showing up until they had to call her, and even then, she was sending them to VM. Very unprofessional.. Especially for clients who take time off from work and drive 30+ min. to get there.

Could not recommend Stefanie more. I just get a cut but she is so accommodating to my hair texture…read more(fine strands, thick overall). They have a nice waiting area and it's reasonably priced (55 for cut, wash and style)

I really like this salon, the entire team, and the quality of their work is amazing! I love…read moresupporting local businesses, and this is one case where I don't feel like I'm compromising at all. I feel like she's the best. The owner is truly such an amazing and beautiful person, mother, wife, Christian and community member! She also happens to be extremely extremely talented. She has better training and experience than most other hairstylist. I've tried. I have a funny widows peep and very fine hair which virtually every other hairstylist botch When I get highlights.Kellie never gets it wrong. You should really understand the chemistry of the products to use, and the make up of every individual. She's quick, personable, talented, and makes a mundane experience feel enjoyable. Kaycee (sp?) has also been there a long time, and she is also awesome! They recently expanded by purchasing adjacent suite which now the walk-through barn doors. It's a testament to how well liked they are in the community, and I know they only hire best professionals. Well, I haven't used anything other than their hair services, I should add that they do offer spray tanning, nail services, massage, and facials. Good people, good service, and highly recommended.

My experience was good I went to Bekah for 1st time. My hair was long and roots grown out , I had…read moreemergency surgery and was unable to go for months . She did full hair foils for highlights and I needed to go again for touch up or part 2 . She did a wonderful job on my blinding and haircut. I have 1 problem , I have tried for 3 weeks to get in touch with anyone there. I left messages with Kellie and Bekah, then I lost Bekah's card and number. I had to call Kellie , just left msgs. First I just wanted to schedule shampoo and blowout. I could not raise my arms that much. I did shampoo my hair , but for several weeks I wanted a blowout, by now my hair and roots have grown out. I do not live close. I hate to go to make an appt. How do you get in touch with anyone?

The Salon has one of the most welcoming feels, that one could desire in a business. I would say…read morethat this says a lot about the staff. Quality is high end with the added feel of importance. I was initially a walk-in after a bad experience with another salon, and I was welcomed and taken care of. Scheduling is as easy as 1-2-3. Highly recommended.

Danielle is a talented stylist. She cut and styled my hair nicely. I have lost a great deal of my…read morehair and it is not easy to work with but she did a great job

Amy at the Shear Shoppe has cut my hair several times and each time, I leave there SO happy with…read morethe cut I got. Recently I got a Groupon for another salon (Serendipity) in Huntersville and WHAT a mistake. You can read my review on that salon to get more info, but I was SO unhappy with my haircut from there. About a week after my horrible experience at Serendipity, I called Amy up and asked her to fix my hair. I LOVE my new haircut and I won't stray from Amy and the Shear Shoppe again! She does thorough consultations, listens to what you want, gives you a great head rub when she is washing your hair (a LOT of people don't do this anymore...isn't a haircut supposed to be sort of spa-like and relaxing)? Anyway, her prices are also SO reasonable. Love this place!

I've gotten my hair cut here a few times now. I called short notice and wanted to see if they had…read moreany openings and they were able to fit me in today right after work! I didn't ask for anyone in specific because I wasn't certain who still worked here but they got me in with Kaitlyn. First time I got my hair cut here was years ago with Amanda. She did an amazing job. Not sure if she's still cutting hair here but she was very attentive and detail oriented. Another visit I had Breauna (Breanna) not sure of spelling of her name but she also did a great job on cut. She also gave me a bayalage that turned out fantastic! It did take about 4 hours but you can't rush beauty. My hubby gets his hair cut by Chelsea and if I had thought about it, I'd asked for her! But again, I called a little last minute and don't think she was available for the time they scheduled me! I got my hair cut today with Kaitlyn. She was fabulous! She was very friendly and patient with what I needed done. It was a simple cut but she was on it! She did a great job and I'll definitely be back to see her. Overall, it was a great experience and for the price of just a cut, it's a deal!

Had such a fantastic experience getting my hair cut and colored here. My stylist, Teawna, was…read moreabsolutely fantastic and so very personable. She took my hair color from brunette to red. All the sylists were friendly. I am very happy with the results, and I will be back.

Really pleased with my experience for a hair cut and blow dry. I took a chance in a new stylist…read moreafter reading the bios on their website and she was amazing! I went from long hair to short. She was confident and offered great suggestions. The wash and scalp massage was incredible! So happy with my cut. I booked a color appointment in a month!

Once again, I'm leaving this place disappointed. Not with my service, because the stylists &…read moreaestheticians are ok, but the front desk is a hot mess and make for an incredibly bad experience. In January, they were running a promotion for the spa - spend $50 in Jan redeem for $100 in March. So at checkout I asked about it and said, "let's do it." I asked to go ahead & book the service. I paid the $50 and booked a facial for March. Never had a facial there. Don't know the people. Just wanted to use my promotional balance. Well, conveniently I was booked with someone who did not qualify for the promotional balance. Didn't find out until it was time to pay in March after the service was performed. So I paid $250 for a 30 minute service that should've cost me $150. On a previous trip, I spent THIRTY ONE MINUTES booking a next appointment for a highlight. Not 31 minutes waiting, 31 minutes booking. It literally took her that long to find a time that worked with my stylist 3 months out. The front desk staff is totally incompetent and the business doesn't operate with integrity. So disappointing.