I had, unfortunately, experienced a bad cut, and was referred to elevate by a neighbor for…read morecorrective measures. Sarah inspected my hair and the color, she inquired about what products I use as well as any sensitivities or allergies. We discussed the style I wanted. She was very honest and open in saying we weren't going to get there in one cut due to previous cut at another salon. I knew going in it was going to be a process to get the hairstyle that I wanted given the condition of my hair. I was pleasantly surprised at the foot stools to make your dryer time and hair wash more comfortable. From my initial call to the salon through the entire process, everything was pleasant, relaxing, explained thoroughly, and ended well! Each individual has unique hair that responds and behaves in a unique manner . It takes time for a stylist to learn your growth rate of hair and the quirks of your hair. It is literally a process, that requires patience and the building of the relationship. If you're going in for a color, the initial cost, depending on the condition of your hair, may be more because more work and product may be needed. Regular maintenance reduces that issue for most. So, additional costs for extra product was not a problem. I now have the baseline to get my hair where I want it to be. I had a wonderful experience, a very peaceful and relaxing experience. I look forward to my next visit and working with Sarah and Hannah to get the dream hairstyle.

I've been here about 2 times and essentially had great service every time! I have brought my mom…read moreand other nieces here. Hannah and Alex are amazing! They do a great job always!! But Today, I brought my nieces who are visiting to get their hair done. As I was getting ready to check out, my son, a one and a half year old, started screaming. The owner of the salon stated, "can they take him outside? He's stressing me out." I'm appalled at what I heard her say and can easily file an ADA claim. Never have I been treated like this. Im sorry to Hannah and Alex because I really like them but I will never come back here again.

Loved Leah - in town from NYC and she took such good care of me. My hair was amazing and just want…read moreI wanted. Highly recommend!

All around superb service - with extensive experience and a great smile and personality.read more

First off, Jessie is awesome! I'm a new client and have seen her twice so far. The first time she…read morecut my hair exactly like the photo I showed her. But before she cut my hair, she informed me how that cut would look if I didn't style it everyday. She made sure I understood it might look a little more simple if it's just straight. She was very informative with the product and told me what she was using to style my hair. She is very sweet and professional. Then I referred my friend, who absolutely loves her cut. She even told me that this is the first haircut she's had that it's easy to style and it looks good.

This was the WORST salon experience I've ever had. I clearly explained what I wanted, and not only…read moredid she completely ignore my instructions, but the haircut I was given is uneven, choppy, and way shorter than I ever asked for. It was by the stylist Hayley . My hair is now so thin and messed up that I can't even style it. I feel embarrassed to step outside looking like this. A haircut should make you feel good, not leave you depressed and frustrated. Instead, I left the salon feeling absolutely awful. I trusted them with my hair, and they completely ruined it. I will never come back here again and I wouldn't recommend this place to anyone. Worst part was they didn't bother to fix when I called them stating my concern. don't recommend stylist Hayley

Had my first cut here after moving to US. It a cute little salon near Rosedale shopping center with…read morejust 3 chairs. I was a little skeptical about how it would be and if Indian hair would make any difference for them to style. Katie did a great job. She is very professional ,friendly and made me feel comfortable. Definitely going back for more haircuts.

AMAZING! I've been…read moreto all sorts of salons in the past few years because we've had to move a lot. This was such a great experience. Stephanie did my cut and color and put all of my fears to rest. She's incredibly sweet and easy to talk to. She was super patient with my indecisiveness and helped me find a happy median for what I wanted. My color looks absolutely gorgeous and the price was very reasonable. I've paid ridiculous amounts in Raleigh before and gone to some snobby places. I'm so thankful I found such a cool place to go that's not pretentious. Everyone was very talented. I will not go anywhere else! I've gotten so many compliments on my hair and it looks so much healthier. :)

I love both my cut and color by Cherie. She is really knowledgeable and talented and it shows. She…read morelistened to what I asked for but she didn't just give me what I asked for - she made suggestions that suited my face shape and hair type and direction, which turned out better than I could have asked for. Her salon is very cosy and you feel like you are hanging out with a friend who is doing your hair.

Cherie has great experience. She listened to me about the quirks of my hair and she stayed true to…read morethe picture I showed her. Loved my hair outcome and got many compliments

Always a GREAT experience and everyone is so friendly…read more Thank you and Merry Christmas!

I was visiting the area for the first time on a business trip and needed to get my haircut. Tosha…read morewas great. Skilled, made me comfortable, and did a fantastic job on the haircut. The place is super clean, professional, and had a great atmosphere. For anyone visiting or who lives in the area, I would highly recommend this location.

BACKGROUND TO MY REVIEW OF ACCENT HAIR DESIGN: With over 20…read moreyear's experience having my hair colored I consider myself an educated, albeit paranoid, hair color consumer. I've had my hair colored by some of the best and some of the worst (the worst being a drunken self with equally inebriated friend). I lived in New York for over 10 years where I experimented with salons from Frederic Fekkai to Jean Louis David; during my 10 years in Boston I had my hair colored at in-home salons out in the 'burbs, finally settling with Lynn at Bradley and Diegel on Newbury Street. I've had single process, double process, foils, streaking, highlighting, caps, on and on and on. Been there done that. So it was with great trepidation I started my search for a Charlotte colorist well in advance of my September 2012 move. It came down to two: one high-priced salon in Southpark (initials MS) and Accent Hair Design. I erred on the side of what I perceived to be 'safety' and went to the high priced salon back in October - I had a full head of highlights and at the last minute asked them for a 'quick trim'. They did a glorious job - beautiful highlights & low lights which shimmered and blended exquisitely with my underlying natural color. The haircut was equally gorgeous; I have thick yet fine hair and the cut played up the beautiful color job perfectly. I was ecstatic! I had found my hair color 'home' in Charlotte. As I approached the front desk to pay my bill I kept catching glimpses of my shimmering mane in the many mirrors. The women manning the desk all breathlessly commented on my glorious hair - "how much do I owe" I asked, hardly able to pull my gaze from the mirror behind the desk, "that will be $595". "I'm sorry, how much?" again "$595". Yup - $595. Let me write it again $595. For a freaking cut, highlight and clear 'glaze' shine, no other products or services. In Charlotte, North Carolina, which, by the way, has a cost of living 30% BELOW Boston. ACTUAL REVIEW OF ACCENT HAIR DESIGN: After dropping $595 on October 16 at MS, I milked that baby for all it was worth. By the time I walked into Accent yesterday, my roots were a good 2 inches and my ends were dry and scrabbly. I had stretched that last color job as far as I could by using dry shampoo and only washing it twice a week. After I told Lydia my tale of woe she went to work. 3 hours later my hair was as glorious and shimmering as it was when I walked out of the door of MS back in October. In fact, when she was done I whipped out my phone and showed her a photo I took of my hair back in October while still sitting in the $595 salon; what was clearly evident was Lydia's job was even more detailed than the last job. Her foil placement allowed for a less 'chunky' color job and the end result was a more balanced and blended color. The cut was beautiful and the glaze she used gave the blonde an almost pearly iridescence. Now came the price test - I held my breath as my tab was tabulated at the front desk, clutching $45 worth of product in my hand. "That will be $223" "I'm sorry, how much? Did you include the products I'm holding?" Yup! Minus the products I paid $178 for full head of multi dimensional foils, clear glaze shine and a haircut!!!! Let me write it again - $178 for an equal if not better job than what I paid $595 for 3 months earlier! That's a savings of $420. O.M.G.!!!! Accent Hair Design is not Southpark. It's not fancy schmancy; you won't have one assistant handing Lydia the foils while another assistant mixes the color. But it's comfortable, warm and inviting and, best of all, a place where you can get top notch hair color & cut for a FRACTION of what you'll pay at a high priced salon. Save your money - go to Accent - use the $$ you save and do something worthwhile with it rather than paying the overhead for a high priced salon.

Orsi is great! I have seen her for 3 years. She is busy and you must wait on an appointment…read more Everyone at the shop is very friendly and caring!

Nicole is very talented and skilled. I am new here and am so glad I found her. She knew exactly…read morewhat I needed, which is essential because I never know what I need. She was also very personable, easy to converse with and she gave me lots of great local business recommendations as well. I highly recommend her.

I am so lucky to have found Nicole!…read more I made an appointment with her, and she responded right away. Her salon is beautiful, clean and i got in right on my appointment time. I saw Nicole for a Brazilian treatment and highlights/cut. I'd used boxed dye (gasp!) twice but she was able to point out the issues and told me the best, lease invasive way to make my hair look and feel healthy. The Brazilian is pure magic and I haven't seen my hair this shiny in years! Her highlights and color were perfect , and she did all in a timely manner! Not to mention, she is very personable and made the whole experience enjoyable. I'll definitely be back!

Jessi is amazing! I love my haircut, and I'm glad to have found Jessi. She's very kind and…read morelistened to exactly what I wanted. I added some new haircare to my routine from Jessi's advice and couldn't be happier :) Can't wait for my next appointment! Thank you Jessi!

My new favorite salon & stylist! Well worth the drive…read more Jessi thank you so much for the great haircut! My hair feels so silky soft from the conditioning treatment. Such a pleasure to meet you, I look forward to making my next appointment.

This salon needs some serious oversight by management. An owner from Charlotte needs to be in the…read moresalon more regularly to be sure customers are treated as paying clients. I made an appointment on October 23, 3025. I spent over 30 minutes on the phone going over the appointment- who was coming and what I needed. Not to mention my children have been clients at Modern since November 2024. When I arrived my appointment I was informed Hannah S doesn't honor kids rates. I replied that I'd had this appointment since October and this didn't seem like a problem for me to solve. She "agreed" to take my kids. She first took my 6 year old. I told her she needed a good trim to get off all the dead ends as she hadn't had a cut in a long time. She cut so little I could not even see hair on the floor. I asked (trying to be polite) if she thought she took enough. From wash to blow dry the cut took 25 minutes (someone else did the wash). She then took my 10 year old. She spent the appointment interrogating my 10 year old about her age and then had the nerve to tell her that the records were wrong. I went back during her hair cut -- if she had any questions -- those were for me the parent. My daughter said outside of asking about her age and incorrect records she didn't say a word to her otherwise. Again - my child has been a client at this salon for over one year - if they don't have correct records that's on Modern -- not me (or a 10 year old kid). At check out Hannah was pleasant and directed me to someone in my "price range." I still paid 45 bucks for hair cut that hardly even occurred. Really stellar customer service -- nice work Modern.

My stylist lacked personality and figured nd her demeanor cold and aloof. I came in with photos of…read moreprevious color services and was told it wasn't able to be done with the two hour service. Please note it's a full head (shoulder length) foil bleach/toner highlight lifting 4 levels. I received same service but made darker and copper toner. My one request was not to go out orange. Guess what color I was given. Cost was higher than originally quoted. This doesn't cover the lack of check ins or offering any beverages which was offered to others.