I hired Williams & Kunkle to file the taxes for my deceased sister's estate for 2021. I paid $1000…read morefor this service for a relatively small estate. They completed the forms and told me to mail them to the IRS. I did so only to find out later that that will take nearly a year to receive the refund. Well, here it is, 2024...2 years later and the estate is no closer to receiving the refund than it was in March of 2022. After numerous communications with the IRS, we recently learned that the Social Security number that the Williams & Kunkle CPA used was incorrect. At this point, there seems to be little chance of resolving all of the problems this mistake has caused. Needless to say, I made a major mistake involving this firm in settling my sister's estate taxes.

Dear Scott Kunkel,…read more I'm not interested in any further communication with you or your partner Beth, whose yelp account you're using, probably just like I used my one and only yelp account to leave a review about how frustrating it was to try to discuss doing business with your company. When I called the second time, I was already a little frustrated by no one returning my call, so being interrogated by the person who took my second call and then being asked to disclose privileged personal information was also annoying. Then I found out I would have to wait another week to find out more about your company. This entire interaction could have gone very differently had you or Beth been available to talk at any point on the day I called or the next. Instead of letting me know it would be another week before I could speak to anyone to find out more about your company. The experience left me with the impression that you and your company don't really care about the needs of my company and maybe that works for you, it doesn't for me. Best regards, William Vehon

I've been using Al Pugh for years , never had a problem …read more Answered all my questions , Timely , very reasonably priced. I will continue to use them. Tomi E McKinney , TX

Great firm lots of staff to help you through tax issues. Very knowledgable firm. I have been…read moreworking with them for over 20 years very happy with the service.

Kathleen Wells and Patrick Lites have both been amazing! I agree with the other post wondering…read morewould write such horrible reviews. We were in a bad place with a full services firm (planning, preparation, bookkeeping & payroll) that not only didn't do what they were supposed to do, but made a ton of detrimental mistakes and wrong filings with the IRS. L & M not only cleaned up our books quickly, but jumped on it taking care of everything to clean up the mess balancing things to the penny (as they should be) and correcting the federal and state filigs, as well as our employee W2's. They have been extremely responsive, on top of things, thorough, kind and patient with my limited understanding. To say they've been a GOD SEND it to put it lightly. I HIGHLY recommend this firm.

I was really surprised to see the negative reviews. They were so negative that I think they're…read moreeither bogus or there is something else going on. I have used L&M Bookkeeping & Tax services for my personal and my business for years and they have been nothing but great. Service is impeccable and they've helped me in every way possible. Have their been occasions when they didn't call me back until the next day? Sure. But they always got back to me and they always came thru when needed something. Like I said, I've used them both personally and professionally for years and plan on using them for many more years. : )

That were great. This was my first time filing with a CPA and they were very patient with me. I had…read morewhat felt like an overwhelming and complicated tax year last year and they put my mind at ease. Stuart is very personable and actually made a tax meeting enjoyable :) Jeannie and Nathaniel are so nice and responsive and explain everything thoroughly. I will be continuing to use them for my small business needs as well as taxes. And they are affordable and take extra time when needed.

Needed a CPA to do my personal and business tax returns and turned in my tax info early to this…read moreclown to avoid having to file an extension. Never heard any progress on my return and found out that they had filed an extension without giving me any notice or update. Finally, after my calls and emails were not returned, I showed up on his doorstep to inquire as to why my return had not been filed as I knew that penalties and interest were accruing. His answer to me was, "I dont know." This bozo caused me many days of anxiety and basically cost me several thousand dollars in tax penalties in addition to the total lack of concern and communication he displayed toward me, his client. If you are looking for a decent, honest, and professional CPA who cares about your tax returns, avoid this guy at all costs.

As if taxes aren't stressful enough…read more.. Don't fall for the smoke & mirrors. Duke is charismatic but runs client credit cards without written estimates, contracts, or agreements for frivolous amounts ($50k each) that exceed anything a Big Four accounting firm would charge. Essentially charging you for services you don't need, want, or use--IN ADVANCE. He will do this privately without the usual procedures involving his client concierge or onboarding agents like Austin or Taylor. Blaming automated billing systems, merchant software, He will say whatever is needed to buy time. It appears as though misappropriated client funds are carrying his business and lifestyle. Everything is "5-10 business days" or "the card is showing as declined on my end". You would think that a licensed tax professional would run meticulous accounting on their business accounts--not here. You will have to pay another more reputable firm to correct everything. Spend countless hours disputing credit card charges. Etc. This is absolutely terrifying that someone like this has all of your most privileged information. Existing clients be sure to check your credit reports!! He is actively being investigated for credit card fraud, EA misconduct, BEWARE!! If you happen to be a victim to this gross professional overstep contact: Dallas Police Department- Fraud/Identity Theft: https://www.dallaspolice.net/reports/Pages/coplogic.aspx Consumer Financial Protection Bureau (This is helpful to escalate your credit card disputes with cardholders if he provides fraudulent documents to support his fraud. They independently investigate and can support your case). https://www.consumerfinance.gov/complaint/ Texas Consumer Protection- Ofc. of The Attorney General https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/ FBI- Fraud/Credit Card Fraud https://tips.fbi.gov/home US Treasury of the Inspector General: For Tax Administration https://www.tigta.gov/hotline?type=TaxPreparerFraudandMisconduct Department of Justice - Tax Division https://www.justice.gov/tax/program-shut-down-schemes-and-scams Lastly, schedule an appointment to go over everything you are experiencing with your local IRS office. They can help you navigate submitting evidence for EA misconduct, fraud, complaints, etc. They will guide you through finding a remedy to this terrible situation. https://apps.irs.gov/app/office-locator/ GOOD LUCK EVERYONE!!! THIS IS A RAPIDLY SINKING SHIP!!! I will post an update when and if all of my money is returned. Screenshots of communications, receipts, etc. to come.

I have been using Duke Tax for 4 years now. And they makes taxes for content creators unbelievably…read moreeasy. Everything is handled through their portal, and you get your own dedicated bookkeeper and tax professional. They truly take care of everything from start to finish. Ashley and Austin are incredible to work with. Its nice to have professional, and responsive people always on top of things!

Made the mistake of giving this firm a try, they dont know what theyre doing and couldnt get my…read moretaxes accepted for 4 years. i was "stuck" with them or would have bailed long ago, lazy and full of mistakes and excuses for mistakes. having worked with dozens of accountants theyre incompetency is very evident. Now the fun task of getting reimbursed legally

This is our first time using their services and it has been a nightmare. We normally file our taxes…read moreonline, but wanted to use their services because of some changes in our tax return and we wanted to make sure that everything was correct. They assured us that everything will go smoothly. This year (2020), we received a notice CP81 stating that they have not received our tax return for 2017. I immediately called and spoke with Carolina T. and she advised that the system crashed during the time they filed and she said she will issue a refund. She also advised that she will re-file the same day (7/23/20) and she sent me a confirmation email that it was sent. I called the IRS again, hours and days later, and they advised they did not receive it. When I called back to Carolina T. at the CPA office, she indicated that it was filed and it will take some time for it to show up on the IRS side. Well it's now 11/20/2020, and we received another letter from the IRS. The same notice CP81 indicating that the 2017 taxes were not filed. In Summary, I don't believe the story that the system crashed and somehow lost our information or the filing didn't go through. If that was the case, why weren't there blast email or notice sent to people indicating this. Also this is the 2nd time they advised they filed electronically and apparently it still did not go through. I waited to write this review, because I honestly thought this was an honest mistake and out of their control, but now I realize, this is not a good business to work with. Although we did receive a full refund back for their services, this issue is still not resolved, and more and likely we'll probably be paying back interest. When asked if they will be paying the interest, she stated (back in July), that the refund should cover the interest cost if any. This is unacceptable. I was better off using Turbo Tax or H&R Block. I paid the higher amount for ease of convenience and quality. I received neither.

Absolutely terrible experience with JR Gramstead CPA. After trusting them with our tax return, they…read morefailed to complete it correctly -- a mistake that has still not been addressed or corrected eight months later. Despite repeated emails and phone calls, we've received nothing but silence, excuses, and broken promises. JR is never available, rarely in the office, and now sends my calls straight to voicemail after yet another missed commitment two weeks ago. Completely unprofessional. Save yourself the stress and stay far away from this firm and CPA.

My husband and I had an amazing CPA for over a decade in Colorado but unfortunately she passed…read moreaway. When we first moved back to Texas, we were still using the same company in Colorado but unfortunately, the services weren't the same. We researched online and found JR about five years ago. I was nervous because I didn't know if he would be as good as our former CPA. I met with him in person and after speaking with him and asking many questions, I was satisfied that we made the right choice. JR and his staff are very professional, efficient, and reliable. I have never had to make calls out of the ordinary for updates on our taxes. If they are missing documents or have questions, they have always contacted me by phone and/or email. There are a ton of CPA's in Texas. I'm glad I found JR. Highly recommended.

Best Tax Resolution Company in the the nation but they also have a local tax office here. They…read moreresolved my sizable IRS debt for a fraction of what I owed and filed all of my missing returns.

The best experience!I am so confused about tax all the time,Edvin took his time explained to me…read morevery patient made things clear and finish my tax very efficient! Excellent attitude!Highly recommend this company!