A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

This review is merely a confirmation that Net Zero continues to offer outstanding service. Brian…read morecame to evaluate and quote a system, after my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. We are very grateful for them!

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

100% recommend. Called the day before a heat wave when our…read moreolder Bryant AC stopped working. John came out same morning. (I know that was lucky - YMMV). Fortunately we only needed a capacitor but he also did a quick inspection and replaced the stem to preserve our refrigerant. Point is- he kept our older until running without any hoopla. Super customer service. Fairly priced. Clearly experienced and I'm happy to say now we've found Conway - "we got a guy" when our AC needs work or replacement.

We've had Conway come out twice in the past six months, once to fix our AC and once for our heat…read more Communication was quick and easy, I called the number on their site and had a call and text from John same day (a Sunday). We arranged for Jay to come by the following day, not only was he there on time but he resolved the issue quickly and for a fair price. Today our heat went out and I texted John at 8am about sending someone over. Got an immediate reply and two hours later, Jay was here to fix the heat. Again a prompt job for a good price. I cannot recommend Conway enough.

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I contacted R.H. Young after a heat pump in which they had installed a new motor and serviced…read morenearly a year ago stopped heating. The motor replacement had been done on their recommendation, as my 14-year-old heat pump was beginning to get loud. I was told that after the repairs I could then get many more years of service out of the heat pump, and paid $1840 for the work. They sent out a service technician to check why it wasn't heating. He determined the freon had leaked out and I'd have to schedule any additional repairs with the office. He also said that he would never have repaired a 14-year-old heat pump and would just have recommended replacing it. There was an $220 service charge for his work. When I called the office they said it could take an additional $1000 to track down the source of the leak, (I had never had a leak previous to their work on the heat pump) and provide new freon. I asked to speak to the manager to see if there was a better solution than paying another $1000, when I had already paid them over $2000 for a repair I had gotten very little value for. The manager called when I was out, but said he would call again in the next two days. I called back at his number and got an answering service where I left a message. I never received another call back from him. Apparently RH Young's customer service ends when the customer's check clears. I went ahead and installed a new heat pump, but not through RH Young.

I wish I didn't have to be this guy dropping this review, but with what I just experienced, I have…read moreto let everyone know. Context ******** Paul had helped fix our furnace in the past, this year, it was cold and I gave them a call. Call went to voicemail, tldr, a lady called back and was just rude, saying Paul couldn't understand what I was talking about in my voicenote. This is when I should have realized it was going to be a disaster, she asked for my information and said they couldn't find my account. Cut to the point, she tried booking an appointment but didn't have any immediate available times, and said they charge $159 just to diagnose and book the appointment, I tried being reasonable/negotiable and said the price was a little too steep for me (esp seeing how they didn't have any available times immediately and that I had to wait for 2 days). The minute I said "steep", the lady got mad and hung up the call, here's the kicker - she accidentally didn't drop the call fully and I overheard her saying I'm so annoying and complaining about steep fees and I should go somewhere else, and the most shocking part was when she said "they" are now becoming the minority (talking to someone in the background). Wow just wow. I'll let you make out your interpretation of that. I'm trying to make light of the situation - While she basked in her rudeness, I kept the line open and got to hear some terrible humming to Michael Jackson - The way you make me feel. Ultimately, I never expected that statement from you guys. I can confirm you've lost my business, thanks for not having availability because if I knew that's the kind of people you are, I wouldn't want you in my house anyway. Great job!!

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Great work. Fair and competitive prices…read more Would HIGHLY recommend Steve and his team.

Steve was outstanding. Clean and quick. I couldn't be happier with the work and price. He did a…read morefantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system. This was due to frozen pipes so he recommended antifreeze. I wasn't aware that this was possible. This is the kind of person I want to do business with. Someone who's looking out for his customer and makes suggestions based on his expertise. I called him for an emergency but now he's my plumber for everything going forward.