Cassandra made our experience here terrific. She was informative during the application process…read morewhen we had questions about the Chinese visa application, and she helped us with photos on site in a short us that we would receive our visa within a proper timeline. This service fees are modest and affordable. And in our case when the Chinese consulate overcharged us based on their error, Cassandra at visa services went to battle for us. She was able to give us the visa for the initial price that we paid even though the Chinese consulate made the error. This goes along way and saved us a couple of hundred dollars. We look forward to working with visa services again in the future for our visa needs.

Sara was awesome! I needed help getting visas for a trip to China and Sarah was a huge help. She…read morespotted my various typos on the forms (ooops) and was super-helpful in navigating through the paperwork. When the embassy required more documents, Sarah made the process very easy and didn't charge more for the additional work. Sarah and her team in NY were very careful handling some very hard to replace legal documents. She was always a pleasure to work with and did a great job following up and keeping me updated. It was well worth the fee and the office was a quick walk from the Copley T station.

My experience with Arianna was amazing. She accommodated us…read moreso well in the pick up time with our passport. Thank you Arianna for making this tense time a peaceful one.

This is the most efficient government building, i've ever been to in my life. First of all, when…read moreyou come through, you do have to go through security, but they're so kind and so patient. My daughter has a brace on and had to come in with a walker.And they treated her so nicely. You have to make an appointment to be seen, you can do it online. I was able to make an apt for the next day. When you come, everything moves on time, it literally took me ten minutes to do everything. As long as you come with what you need and what you're supposed to bring. It was so quick and easy and again So efficient, I can't say that enough. It's blowing in my mind. This goes to show you that things can be done correctly If they work the systems in place.

If you are skeptical like me I can tell you this company is legit. I did my research and ultimately…read morechose them for a passport we needed within a week. They were very professional and had great communication through text, phone call, and email. We had a situation arise and multiple employees including the VP did everything they could to help us resolve it. They are not cheap but if you need a passport fast I would recommend.

AMAZING.. Maggie R in NY saved our vacation...!…read more We literally set ourselves up for the most difficult process when we discovered my 19 yr old's passport expired 10 days after our trip this Jan 22. ...of course during a difficult pandemic work environment, and relying on sketchy State Dep support for our citizens, and relying on FedEx buried in holiday shipping... Since this was a junior 5 year passport, no renewing without an in-person meeting. We had literally no days to spare, and Maggie made it all happen on time. She helped me correct all of the errors in my documents, then secured us the final slot in Tx for our review and got the new passport to us ahead of schedule. She is a miracle worker and was wonderful to work with. Thank you Maggie and team!!! SS

HANDS DOWN BEST COMPANY EVER!!!…read more I was in a rush to get my baby girl a passport and I knew that there was no way I'd get it in time for our trip if I just did it through a US Post office, I did my research then came across Legal Passport LLC. Best decision ever. I got my passport in exactly less than 2 weeks, just in time for our trip, Thanks to Paul Tarullo, Markus, and everyone else that help me through this process!

Absolutely terrible customer service! I just called and the guy who took the call didn't let me…read moreexplain myself. I said, "Good morning" and he just answered with "what is your date of travel to see if I can help?" Didn't let me explain what was the reason for my call or anything! I had to tell him to let me talk first to see if he could help or not. For a rush or not rush passport, This is not how you do business. Sorry but I won't recommend this place!

I wanted to get a paper notarized, called them and made an appointment. When I went there to the…read morelocation construction workers were working, I called the lady and she came out from next door to greet me. This wasn't mentioned to me when I made the appointment, not too much of hassle but could have been better. My printer wasn't working and I asked them to print the document for me. Since the office was moved the lady took fifteen minutes to get her printer hooked to the network and somehow printed my document and notarized it which was above and beyond for me. 15 dollars for notary is ok. Would recommend this place for their courtesy and politeness. Thank you.

I recommend their translation and notary services! I have used their service for few time. They…read moreprovided clear explanations every step of the way, making the process smooth and easy to understand. The turnaround time was also reasonably quick. Overall, the service was outstanding--professional, efficient, and dependable. I'll definitely use their services again!

I can't say enough good things about everyone I dealt with there, From the first phone call to pick…read moreup of my expedited passport. everyone was super friendly and very happy to help me out of my situation. Thank you so much. Joseph Garceau.

Not sure why I have to send additional documents several times for my son passport. It been weeks…read moreand no updated status. We leave in 3 weeks.

My girlfriend and I came here to get expedited visas for a trip to China. Ben was very helpful,…read moreprofessional, and knowledgeable, and he helped us every step along the way to make sure that our visas got here on time--and they did, even on such short notice. They even accommodated the fact that my girlfriend's visa needed to go through a different office and allowed me to apply for a 2-year visa, which isn't listed in their services online. I would highly recommend using this Travisa branch for visa services. Thanks, guys!

I called the office ahead of time to come prepared for the actual visit and thank goodness I did. I…read moretalked with a rude and unhelpful agent who asked a few irrelevant questions and was told that they don't process Visas for China. Go to Feti Travel in Chinatown if you need a Visa for China.

Wow, they are so friendly and professional. Husband made a…read moresame day appointment to get license renewed. He's over 75 so he needed to go in person. Jonathan chatted with him as he went through the process. I heard my husband reminiscing about old computers and punch cards. Maybe was because it was a Monday morning but we were in and out in 30 minutes.

Emptying home after deaths ran across multiple nationalities of money. Hopefully entered AAA and…read morewas immediately told they don't exchange any currencey not bought there (or from any office) within the last 6 months. So much for being helpful!!