Went all the way down to join the club and Frank was extremely unwelcoming, so I will not be…read morejoining or coming back to that club...ever **Thanks for your response Andrew and thanks for the invite to keep MY review up. You need to get the facts straight first before you jump the gun on how friendly Frank was to me because that's simply NOT the case... My ID is 100% valid. Im retired like I told him several times This is what I clearly told Frank a year ago and he said that it was" no issue at all" ..So I ended up coming back to the club a year later to finally join up. He asked me for ID which I showed him, then he started to say oh didn't you come in here a year ago etc, so I said yes I did. He then tells me "oh your ID says retired you can join at the full rate" and "I told you last time that im not giving you the discount we offer ...(that's not true at all ), What he said was that it was NO ISSUE".. He started to examine my ID, hold it up to the light literally about 5 different times ,,,Not sure what that was about...I said Frank, " WHAT ARE YOU DOING WITH MY ID- YOURE EXAMINING IT LIKE ITS A FAKE $100 BILL OR SOMETHING, I said is there an issue?????..and he says " OH NOTHING I WAS JUST LOOKING AT IT. He then continues to say he's not giving me the discount and he told me this last year. I said NO PROBLEM...I was leaving, asked him for my ID back, and he started taking pictures of my ID with his phone... Maybe you can clear that up for me Andrew..what was that about after I said no problem and was clearly leaving the club with my coat on. Why did he start taking pictures of My ID? I mean I could care less that you or him think my ID is not valid, I could care less about any discount, or joining your club..Thats not the point at all.. I just didn't appreciate the way I was treated..PERIOD. Its really as Simple as that..I hope this clears it up for you. My experience was not good.

I have been a member of this gym for more than ten years. However, in recent years I find myself…read moremore in agreement with Eliza G (Jun 9 25) who wrote: they only care about money and don't take members seriously. I had questions regarding options and changes to my membership and the manager Frances Frierson gave me a song and a dance "we'll get back to you". I waited several days, then went again in person and still could not get answers. Based on their their lack of caring regarding a member who still was looking to keep a membership, I decided to cancel instead-- why should I be loyal when they obviously didn't appreciate my long time membership and recommendation for them?

Clean Gym- friendly staff. Wonderful classes. Accepts ClassPass…read more My favorite class is AquaFit taught by Karen Victor- She's amazing!

The cleanliness of the gym and the functionality of machines. I was using the sauna a couple weeks…read moreago and I saw the BIGGEST roach in my life. nearly bigger than the size of my palm. I immediately left and reported it to a manager and nothing happened. The reason I know this is because I used the sauna the day after, and I must've saw the roach's kids because it was another one but a little smaller. out of a ten, I'd give this gym a 4.

First time going to Retro Fitness, and I was expecting the usual hassle with overpriced day passes…read morelike other gyms. Since I'm only here for the week, I didn't want to get tied down to a long contract. But when I walked in, I was joyfully greeted by two employees, Justin and Jeralde (I believe that was his name). Justin explained everything clearly and helped me get a 3-day pass with no pressure at all. If I lived in the area, I'd definitely get a membership here! The gym is very clean, well-maintained, and has a great atmosphere.

Following a recent flood, this gym was in a state where everything needed to be updated due to mold…read moresmells and heavy dust, so I placed my membership on hold. When I recently visited(July), the mold smell had decreased, but the floors still hadn't been repaired, causing dust to fly everywhere. Despite a long time passing, management only expected understanding from its members instead of fixing the issues, which led me to cancel my membership. ​However, I found out I had already been charged for June and July without even realizing it. I exchanged emails with the Assistant Manager regarding this issue, but she refused to provide a refund for those months, strictly citing their policy. I told her I understand their stance, but in fairness, I would be leaving a review about this experience. I have been a member here for over 5 years, but in the end, it is clear that they do not care about their members' health or safety. Horrible facility management and completely unfair billing. Avoid this place.

Great gym , !!! Owners and trainers are great ! Make you feel like a family !! You can be at any…read morelevel and get a great workout !

Great place. Clean. Lots of equipment…read more Well managed. I would recommend Fit Factory to everyone.

Great instructors. Front desk is always helpful with any questions you may have…read more Parking is available next to Whole Foods, Edgewater, NJ.

BUYER BEWARE. Read This Before Signing…read more I had to edit this review because the Owner stated that if I did not remove my negative reviews, they would proceed with a defamation lawsuit. I will not be bullied into taking down a review based on my personal experience. I have edited the post to focus strictly on the contract terms and my opinions, which are protected by free speech. This threatening action demonstrates how management operates behind the scenes and that if you do not comply, they will attempt to scold you into submission. This detailed and lengthy review alerts anyone considering a membership at CP Fort Lee, Englewood, Northvale, and other locations owned by Scott Untener and managed by Vianca Rinko. These are independently owned franchises. The owner oversees all operations and decisions. The contract in dispute is dated 11/05/2024 ($169/month for 4 sessions). My negative experience began at the eighth month, exposing a pattern of billing designed to penalize members who attempt to freeze or cancel. The Freeze Policy is an unsound option. I requested a membership freeze on 7/29, and I was informed the standard freeze is for medical reasons only. The manager, Vianca, offered a "courtesy" freeze, but the Freeze Policy Clause offers no financial relief, stating "freezing your membership will extend the term of the Agreement and that you will still be obligated to pay your monthly dues." In my case, this meant I would have continued to pay the monthly dues ($169), plus the monthly freeze fee ($15 to $35). The studio operates on a "Use or Lose" policy. If I paused for 2 mos, I would then be required to use the 12 accumulated sessions within 30 days upon reactivation to avoid losing their value. In my view, this structure is an impossible and perversely counterintuitive condition designed to guarantee profit while making it nearly impossible for a working adult with time constraints to redeem the full value. The additional monthly freeze fee functions as an extra income stream during non-utilization. I then requested cancellation on 7/30, two days after my payment due date (7/28). The Termination clause requires 30 days' advance written notice. The 7/28 payment covered the service period of 8/1-8/31. Vianca stated that 30-days' notice meant one final payment. My notice on 7/30 missed the deadline by 1 day. This resulted in me being liable for the payment due on 8/28, turning my initial 9/1 cancellation request into a 10/1 cancellation. I initially refused to pay this 8/28 bill for ethical concerns, but I paid it in October. My cost to break free from this contract was $338, plus the $20 late fee. This is a highly punitive interpretation of the contract designed to maximize charges. Missing a deadline by 1 day results in a disproportionately large financial penalty. The club benefits from active, freezing, and canceling members alike, ensuring no financial loss to management, EVER. After 7/31, I faced what I deem harassment from their debt collector. When I tried to stop any bills passed 9/28, Vianca claimed on 10/4 that she would contact "Corporate" for a waiver. However, when pressed for Corporate's contact on 10/7, the response was "You can Google that information..." I view this as a lie intended to stall and to be petty. Due to their refusal to resolve the dispute amicably, I sought Counsel, and the issue ended 10/29/25. The current legal threat against this review only underscores that my critique is not baseless. In my opinion, management displayed confrontational behavior, acting like bullies who strong-arm members into compliance. Please follow the instructions on the Dispute Resolution Clause to retain your legal rights. Save yourself the stress of dealing with any CP operated by this Owner. I was a loyal, repeat member from 2022 until this incident. Penalizing a repeat member for missing the cancellation deadline by 1 day is not a client-focused business model, in my opinion. How quickly the tables turn when you want to depart, but to the business's favor, not for the member.

I'm a fitness and wellness junkie who loves trying new ways to move my body. I've recently been…read morecurious about pilates and decided to take my first class at Impact Group Fitness in Fort Lee. I stumbled upon the studio on the ClassPass app. They're a one stop shop for HIIT, sculpt, and strength classes. They offer two different formats - low impact (sculpt, barre, pilates, yoga) and high impact (dance, strength, circuits, HIIT). I signed up for the 45 minute Mat Pilates class with Cassidy on a Tuesday night. They're located on a busy street, so you'll have to find metered parking. Upon walking in I was greeted by the warm receptionist. I signed a waiver and she gave me a tour. The studio is pretty small. It's squeaky clean, bright, and minimalistic. There's a "lobby"/waiting area with a merchandise display. They have changing rooms, a bathroom, coat hooks, and free lockers. They only have one group fitness room with a large mirror and barre. All of the equipment for the mat pilates class was already provided to us (mat, ankle weights, magic circle, and dumbbells). I like that the class sizes are small because I prefer a more intimate experience. There were about 12-15 of us. The instructor, Cassidy, started and ended the class right on time. Let me just say this. THIS WORKOUT HUMBLED ME. I consider myself to be a fairly fit individual, but this was a humbling experience. The workout was split into core, back, upper, and lower body with different exercises for each section. It was low impact with HIGH intensity and lots of reps. We focused on form, functional movement, and mind to muscle connection. Pilates has a big emphasis on targeting deep, stabilizing muscles through using precise movements. I was huffing and puffing LOL... I FELT THE BURN!!! My core stability, flexibility, and endurance was PUT TO WORKKKK. Definitely a challenge, but fun at the same time. Cassidy was encouraging and welcoming the entire time. There were women of all different shapes, sizes, and fitness levels. We didn't feel any pressure. She gave us modifications and corrections when needed. My only critique is that she could've paused and demonstrated each exercise before we started. She jumped right in after each set and it was a little hard to see her since I was in the far left corner. I also would've liked a little introduction to the class format before we began (especially for first timers), but that's just me being big on education lol. They have monthly memberships, class packs, and drop in rates. I'll be trying a few more classes through ClassPass and I may consider getting a membership afterwards. Should you try pilates? DUH. And for those who think it "looks or sounds easy".... OH PLEASE!!! Try it out for yourself. I absolutely think it's a workout that will be rewarding and challenging for everyone.

Took my first class here last night and loved it! Jayleeng made the strength class super fun and…read morethe time just flew. It was definitely challenging but she also gives you modifications and demos each workout before you do it. I felt the support and great energy from the staff here and other members. I'm excited to take more classes! I love how modern the decor is and the clean, bright space is very inviting. Parking isn't an issue and the establishment is located in the heart of Fort Lee.

Paola at Shape is hands down the best personal trainer I've ever worked with! She is so…read moreconsiderate, accommodating, and great at tailoring workouts to your level--pushing you just enough to build strength without overdoing it. I highly recommend this amazing small business to anyone looking to improve their health and get stronger!

Paula and Ray truly care about their clients and are incredibly knowledgeable about what they do…read more The 30-minute workouts are efficient, challenging, and always make the most of every minute. They have a great variety of equipment and create a welcoming environment where everyone feels supported. Since joining, my health has improved so much, and I'm grateful for their dedication and encouragement. They are also super flexible with their schedule.they do group classes and 1 on 1s.

Loved this studio, great classic-pilates feel with some spice. They have bathrooms and little…read morecubbies for your stuff, no showers. Plenty of free parking across the street if you don't find any in the tiny lot right out front.

My long overdue review. I can't believe I haven't given a review for this place since I've been…read morecoming here for 3+ yrs. I love the place, simple as that! I initially bought 10 sessions and has been a regular since then. First, layout is beautiful and fancy (chandelier lights). Second, it's clean (cleaning sprays and sanitizers everywhere). 3rd, all great instructors (BettyAnn, Matthew, Steve, Nancy and Natalia. There was 1 that was a challenge but she's gone now). It's semi-private, maximum of 9 but you still get that personal training feel. 4th, awesome owner and her assistant. I can go on and on but the most important is, I feel happy and special after every class! Grateful that I found this studio!

### Regarding Physical Therapy…read more I came in July to work on my shoulder. I couldn't do a pull up anymore or a full range pushup without severe discomfort. Previous effort helped normalize the pain, but I didn't make great progress on my own. I started with doubt that I could recover range and ability. Within 2 months of work so far, Taylor has stepped the programming based on his observations of my current ability. Just when I thought I was getting used to the work, he pulled the line. I was able to, as part of the regular programming able to do a pushup off the floor with disbelief. The same goes with a pull up as well. His decades of experience works you, as long as you give it a chance, consistently. ### Regarding Group Fitness Class The daily group classes are in a place of itself. It will introduce you to movements that you may not do well, increase your mobility and cardio fitness. There are many levels of people who participate, all growing together. The programming is well thought out and structured. Highly recommend as I have taken the dive fitting this into my various routines. Since the free trial, I am definitely moving differently compared to the extreme difficulty I had initially. I thought I had some kind of fitness, but this exposed me to challenge me. Living proof! Lets go!

Quality assessment of my injury, staff is attentive, friendly and knowledgeable. Individualized…read moreprogram to treat my ankle was monitored and reevaluated to ensure my recovery was on track. Excellent atmosphere for training. Best experience for rehabilitation.