What an experience! I've never had a facial and now I want another! Karen was the best! She not only made me feel comfortable and relaxed but my skin felt so clean and hydrated after! After the facial I had a few questions and she answered them fully as if I was talking to a very knowledgeable friend, facts with a friendly attitude. I WILL return! read more

After a terrible work week this place was everything I needed. Incredible customer service, complimentary water and snacks, and best of all with an early check in you have access to the gym, pool, and hot tub at the hotel before your appointment. I had a 75min deep tissue massage and I swear I left feeling like I floated out. 100%, hands down the best experience. read more

I feel compelled to write this review because if I read a similar review of this nature, I wouldn't have been in this situation. And until they either relocate the gym, or their spa, this issue will continue to occur. And they are (and have been) very well aware of this issue. What was supposed to be a 75-minute luxury massage (priced accordingly) turned into an uncomfortable and deeply frustrating session. For the entire duration, there was loud groaning (to the point of sounding disturbingly sexual) and constant banging of weights from the connected gym. It completely ruined any chance of relaxation. My masseuse, was professional and clearly not at fault -- I tipped her accordingly. But let's be clear: the disruption didn't affect just a small portion of the appointment. It impacted the entire session. There was no enjoyment, no benefit, and certainly no sense of calm or peace. I was offered a 20% credit, which I felt was not appropriate, merely a basic acknowledgment of the experience. However, what's more disappointing is the owner's refusal to provide any additional resolution, instead suggesting I take the matter up with the hotel since the noise came from one of their guests. My session was booked through Float. I paid through Float. The disruption happened during my Float session. So why would the burden be on me to chase down the hotel? That response lacked accountability and frankly added insult to injury. For a spa positioning itself as luxury, this experience -- and the follow-up -- was far from it. I hope the management reconsiders how they handle guest concerns going forward. read more

Our family went here to celebrate a 40th birthday for a spa day while staying at the Mandalay Beach resort. We had three massages and one facial between the four of us and had an excellent experience. These were some of the best massages we've ever had and the place was so cute. Everyone was really nice and helpful. Extra points for the euphoria massage! read more

I live locally and have been needing a good massage and spa visit. Around here there aren't many spas with hottibs, and this place gives you access to the resort amenities, such as the pool and spa. That's awesome but considering they don't have their own sauna or anything at the spa, for the price I would expect pool And spa access. I really wish they ar least had locker rooms somewhere. I got here early and checked in so I could get the key card for the pool and jacuzzi. They have food and drinks by the pop which was nice. I was excited to see the large hot tub was empty so I slipped in. Within 10 minutes there were over 5 kids under 8 who got in and were loud. So much for relaxing in the jacuzzi... The treatment itself was great. I got the euphoria and Jamie used good pressure since I have chronic knots but didn't get the deep tissue. I was sooo relaxed afterwards I went back to the jacuzzi for a final soak but decided just to leave when I saw more young children in it. This place has a lot of potential but if you are going to call it a luxury spa and charge luxury spa prices, I really think they need to add some other true relaxation areas and expand. At the very least, bring back the adult only jacuzzi that used to be at hotel years ago. Next time I'll probably drive up to their Santa Barbara location for a real spa day. $350 should have given me at least a quiet place to relax before or after the treatment. The spa itself is tiny with only a bathroom and two treatment rooms. So much potential of the hotel is actually willing to invest in making it work. read more

Did a relaxing deep tissue massage and was able to enjoy the resort amenities after! It felt so good taking a swim and sitting in the jacuzzi after my treatment and I love that they validate parking for you. The staff was super friendly and welcoming. Would definitely be coming back here! read more

If I could give it 10 stars I would. From the initial call with Reece to our scheduled appointment at 5pm, we felt pampered. We were staying at a nearby hotel and during the conversation with Reece we learned we could utilize the Resort's pool and gym while we waited for our couples massage appointment. We also would receive validated parking for our day. When we walked in the door Reece immediately called us by name and made us feel like friends. Our massages were fantastic. We both had deep tissue massages and they took great care with the areas we asked to focus on, while giving us the full treatment. We truly couldn't ask for anything more. Oh - and we switched hotels to spend the rest of our stay at the Mandalay Beach/Zachari Dunes because it was so fantastic!! read more

Float Spa is fantastic. I have been to both the original in Santa Barbara and just now the one at Mandalay Beach/Zachari Dunes. We had a couple's massage and they were both unbelievable. The Perfect stress reliever - such professionalism and expertise, combined with real warmth and friendliness is a rare thing, and Float offered them both here. read more

My husband and I were walking by the Spa while staying at the Zacharia Dunes, Mandalay Beach as they were closing. Jessica, one of the massage therapists, was super helpful as well as the sweet girl at the desk setting him up for a treatment the next morning. Jessica could tell that my Husband was super uncomfortable due to a shoulder blade issue and stayed late to get him, his massage tonight vs. tomorrow, so that he didn't need to suffer. The massage was so helpful. The service of these two sweet ladies was the epitome of "hospitality" and we are so grateful. read more