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    Independent Auto Consulting

    4.3 (6 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Independent Auto Consulting

    Car buyers

    Car brokers

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    5 years ago

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    3 years ago

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    Tyler B.

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    5 years ago

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    3 years ago

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    Tyler B.

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    6 years ago

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    4 years ago

    Independent Auto Consulting is the greatest! I have used them for purchasing cars and they are absolutely amazing.

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    Sell Your Car Fast Atlanta

    Sell Your Car Fast Atlanta

    (1 review)

    March 12, 2026, first of all, this is my first time being a victim of a crime, so my emotions are…read moreextremely high and vulnerable, and WINDSHIELD HUB of Atlanta, played on those emotions, knowing I was in an emergency situation and needed immediate assistance. This is my horrible experience with them! I made an appointment yesterday in reference to a window replacement for my vehicle, I received a call from Juan and he took all my information down and confirm that someone would be at my home between 9:00 a.m. and noon today. As of 1:30 this afternoon, I still have not heard from anyone there, so I had to called, only to find out that they did not have the glass replacement, nor did it fail to contact me in reference to them not having the glass that they knew they didn't have yesterday. This is the first example of the breakdown of communication, yesterday, I received multiple text messages asking for further information about the vehicle. I sent the information they needed and multiple pictures. The person from dispatch was receiving the pictures, became irate because she could not review the pictures that she accused me of not sending. Once the pictures were found, there was no apology at all for them not receiving all of their text messages that I had sent. That was the first red flag, I should have paid attention. Second red flag was a NO-SHOW this morning between 9:00 and 12:00 noon. Third red flag when I called they act like they didn't know what was going on until Christian said that they did not have the glass that was needed for my vehicle. If you are going to work with this company, I strongly suggest you pay very close attention to all the CONCERNING reviews and do your homework. They're breakdown in communication is extremely horrible!!! It is discouraging, disappointing, and disrespectful when you have a consumer waiting for a particular service all day, and they negated to inform me within a reasonable amount of time this morning so that I can use other options. The weather was bad, it rained all night long, which potentially has furthered damaged the interior of my vehicle. Now, I am going into "Day 2" without a rear windshield!!! Once again, WINDSHIELD HUB I would not use!!! BAAADDD customer service practices!

    From the owner: We are used car removal service in Atlanta, GA. We buy junk cars. We buy cars for cash. Call today…read moreat (404)587-8835

    Rivian - Body shop dust at new vehicle delivery.

    Rivian

    (5 reviews)

    Raising one star because the vehicle (after being fixed) is really, really cool. I still dread…read moredealing with Rivian for service though. It is so, so bad. Like, it's so bad that Hyundai and Kia customers would say it's bad - and they know they are buying a crappy vehicle but at least they're cheap. It is a clown show. I love the truck. There is nothing as cool right now in the EV truck space - and I looked HARD when Rivian offered me a buyback. I tell friends and family - you have to make sure you have the patience to not only buy, but own a Rivian, but I love it like an emotionally abusive partner.

    Terrible Service Department!!!…read more I have a 2023 Rivian R1S we bought at this location new. We rotated our tires regularly and drive in all purpose mode gently like normal people. We had no issues of tire wear until the last 500 miles or so when suddenly the car began to eat the inside edge of both rear tires. Then we got a recall notice about possibly rear wheels falling off from an improper nut somewhere? So we immediately stopped driving the car and made an appointment. The service guy doesn't appear to have active listening skills at all. I explained the situation and he just kept repeating that this is a heavy vehicle and it's normal to need $2,000 of new tires and a $400 alignment every 15,000 miles or so. It weighs about the same as a ram 3500 diesel which doesn't need alignments yearly. I asked why I can put 100,000 miles on other vehicles and not need an alignment and he treated me like I was an idiot for daring to compare of complain about Rivian and my $90,000 car from them. No matter what I said he would just keep repeating himself and not seem to hear anything I actually said. We charged in and got the rental car and went in our way. A week or so later they were done with the car but didn't even fix the alignment, just the recall, and a speaker. Turns out the other headliner speakers were also bad but they didn't check them. I only noticed because I went and checked after. All in all I will probably sell the rivian now since according to the service guy they are not built properly and require more maintenance on the apparently under built undercarriage. I should probably sell my rivian stock too before they go bankrupt. Way to loose a customer.

    Independent Auto Consulting - carbuyers - Updated September 2026

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