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    Floor Coverings International

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Request quote & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - Floor Coverings International

    Floor repair

    Floor restoration

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    2 years ago

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    Universal Tile Restoration

    Universal Tile Restoration

    4.8
    (66 reviews)

    I highly recommend Universal Tile for all of your tile and grout cleaning and grout color sealing…read moreneeds. I've used their services in the past and will absolutely continue to do so in the future. Daphne is a pleasure to work with, and Juan is an exceptional technician. He actually performed my original service with Universal 10 years ago! This time, he was joined by his partner Jonathan, who also did an outstanding job. They are extremely careful when moving furniture and truly meticulous with every detail. Customer satisfaction is clearly a top priority with Juan and Jonathan Cleaning and restoring your tile floors is far more cost-effective than replacing them, yet it leaves your home feeling brand new. Their pricing is honest, their service is professional, and they are prompt and reliable.

    Once again, this company comes through with flying colors! I've used other companies in this home…read morethat I've lived in for 43 years. None really can compare to how this company does business! The ease of making appointment, the professionalism and the courtesy that they extend to their customers is beyond reproach. Their technicians have been with them for so many years in the same technicians come to my house each time! Every time they leave, the tile looks like new and holds up for a long time. Unfortunately, we had to have a lot of work done in our house, dealing with pipes under theslab, insulation in the attic painting, and despite our best efforts, the grout got very dirty. They just left and it looks like brand, new grout and tile once again! Definitely a quality company with quality people. I recommended them to many friends and family members.

    Prima Tile & Carpet

    Prima Tile & Carpet

    3.6
    (9 reviews)

    We were recommended to Bill Campbell by a real estate broker who we trust very much. We can't be…read moreany happier! If you are looking for PREMIUM QUALITY tile, at fair prices, with exceptional artisans (and I must call the man who installed our porcelain wood-look floor an "artisan" because his work was meticulous and beautifully laid, with total attention paid to detail, level flooring, and uniformity. Gracias otra vez, Hector!), then Prima is the place for you. Bill, the owner, is a man of integrity and honesty, very easy to deal with. We had a deadline that involved a closing and Bill (with Hector's help ;-) got the job done a day early! In this day and age when business transactions can be unpleasant or disappointing, we are very happy to direct anyone who is interested in purchasing tile or carpeting from Prima Tile.

    Recommended by our realtor - the only flooring company he used. Very helpful - ordered samples of…read morethe porcelain and luxury vinyl plank options we liked in the showroom. Sent prices for each based on our floor plan without requiring a home visit. We opted for the vinyl plank in a taupey gray tone called Arctic Greige for all four bedrooms with 3 walk in closets plus a hallway. We asked for the earliest possible install date which was a week or two away. We were then offered an earlier date if it worked for us - and it did. Installers arrived bright and early and removed all the carpeting - laid the floor - added quarter round to existing baseboards to cover gap and were done by 5. A beautiful job - we are more than thrilled.

    Capitol Carpet & Tile

    Capitol Carpet & Tile

    3.5
    (49 reviews)

    For context, I rate businesses and products on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I purchased LVP flooring from this company to replace laminate flooring that was damaged after a roofing project went wrong at our HOA condo. Since I live out of state, coordination was especially important, and the entire process was handled very smoothly. We were able to take advantage of a sale and placed a deposit for the order. Communication was clear and consistent, and scheduling installation was easy. The only unexpected issue was that the cement subfloor had not been properly leveled when the previous laminate floor was installed. It required a significant amount of leveling concrete, which added $2,865 to the project. To their credit, the possibility of this additional expense was clearly explained well before installation. I hoped for the best, but it simply didn't work out in my favor. This was not the fault of the company or the installers. We were told installation would take four days, but the crew completed the job in just two. The three installers were professional, friendly, and extremely efficient. They kept the work area tidy, managed materials and debris responsibly, and handled moving heavy furniture without issue. The finished floor looks beautiful and the quality of the installation is excellent. I am very pleased with the results and with how smoothly everything came together, especially while coordinating repairs from out of state after the water damage. I would absolutely consider using them again for future flooring needs. Easy 5 stars.

    This is the 2nd part of my previous review. I said I would write how things went with the process…read morefrom start to finish of the removal of two rooms of carpet and installation of laminate flooring. Well, I ordered a floor based on color and quality. When I went back to the store the very next day to order, my salesperson, Barbie, who was highly recommended to me, was away on a vacation so the other rep helped me and took the order. I was required to put down half the $ but if I paid with a credit card, there would be an additional 4% charge. I decided to pay extra just to have recourse in case there was a problem. You never know what could happen and it's worth the peace of mind. Barbie had said it would take 7-10 days for it to come in and the installer would call to arrange a date to do the job. Well 2 weeks went by and no phone call. I went into the store to check. They said it came in. Barbie again was not there. The next day the installer called and we arranged installation on Monday, June 16 and the installer would call me that morning before 10 am to say what time they would be there. I wasn't happy about that because I thought they should call at least the night before so I could plan my day. But they called about 9 am and came at about 10. Jonathan and his Spanish speaking helper started to work, carefully removing my furniture and assessing my floors. Of course the floors needed to be leveled which meant they had to pour cement. I was aware of an extra cost if that should happen. This added more time to the job because it takes 24 hours to dry. The next day was basically a lost day because it had to dry and some areas needed more time. The 3rd day they started at 8:30 am. I was out doing errands but my husband was there in the house. At 10:15 I get a call that the laminate product was defective and they couldn't get it to connect correctly. I had to pick another product. I was beside myself because this would cause a major delay if what I picked wasn't in stock. And my house was in chaos with furniture out of place - my BR - and clothes out of my closets. The good news was I picked the other choice I had at the beginning of the process and it was available in stock at the warehouse. What a relief! The guys returned the bad product and brought back the new one and worked hard to complete the job in my master bedroom. They did an excellent job and put back all my furniture all in one piece. The other room was going to get done the next day. Backing up a bit, Barbie was never there for me during this whole time. She left the company and I was left out to dry. If I didn't follow up myself, I'm sure I'd still be waiting to get that original phone call. Also, because of the stress, I asked for a discount but the manager, Alan said "no" to me. What should have happened, was as soon as they knew Barbie was leaving, they should have distributed her clients to other reps. Alan said he'd leave the new paperwork for me to pick up today (my printer was disconnected because of the job). When I went in this morning to get it, he never left it for me and it was a major inconvenience for the other salesman to attend to me. Part of the paperwork numbers were incorrect. He didn't care about helping me so I stormed out of there. Before I even got home, Johnathan, the installer texted me to say that the job was completely done and he sent me a picture. When I got home, I paid him the amount that it was supposed to be according to my records. It's rare that things go completely smooth these days and I am prepared for that. The good news is there was a silver lining. The job was done on time and it is beautiful. I'm very happy but I'm not so sure I would recommend Capital Carpet again.

    Floor Coverings International - flooring - Updated July 2026

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