won't pay their bills...avoid calls... if you want your property lien because they won't pay…read moresuppliers, Kayla avoids calls

Wow. Just horrible. Where do I even begin. Going in and…read morelooking at carpet was fine. It was the starting of the planning and installing where we started having problems. In the other reviews that stated they were lazy and uncommunicative - I can get behind that. Apparently no one but the original person you interacted with can explain or answer questions on your project. Even through everything is entered into the computer. Or supposed to be. So if your person doesn't work six days a week you're just SOL. And they don't return phone calls. I have a call log to show it. When setting up an install appointment we were supposed to get an email confirmation and set up the computer project notification system. I'm purely guessing. We were never told about this. Fast forward 3 weeks and still no email. The day before the install, because again, no email confirmation, I called. No one could speak with me as they weren't my project person. I was supposed to get a call back. I didn't. About that time we received an email confirmation of the INITIAL set up. A reminder came within minutes of each other. I had to call back at 4:55 so I could at least get somebody to answer anything before close. I was told yes he knew about the install and it was scheduled for Thursday and Friday (remember that - important) and would be at my house at 10 am. Next day 10 rolls around. No one. 10:30 rolls around. No one. I call back to inquire as to why no one showed up and I was informed well, they have an hour window. What? Did you tell anyone? Nope. Dude finally shows up at 10:58 flying though the subdivision. Pretty sure the rocks moved in the driveway. After installation things got even worse. As if they weren't crappy already. There were waves in the carpets the z bar at both bathrooms were crap installed and you could feel the height difference of the pad. And now the worst part. Baseboards. OMG a 5 yr old could have done better. Afternoon complaining and sending pics I was told he couldn't come back the next day bc he had a commercial job to do. Remember when I said I was scheduled for 2 days? But now all of a sudden he has a commercial job? Yeah, we know where your bread and butter is. Not us getting house installs. They found someone else who came out and fixed some corners and a wall. Afterwards we sent a message requesting someone to look over the install as things were not ok. No response. No one ever got back to us. We waited a week. Crickets. We had to physically go to the store to complain. Sad really. I did not sign the work order as I found out later that, that is what usually happens, and I was NOT offered, told, or discussed that a final walkthrough was done. Nope. No one reached out to us. Finally got someone to come out and look. Took pics and said I'll make some phone calls and get back with you. Next point of contact was the owner and some other peeps were coming out to look. Took up carpets and rearranged pad and was supposedly fixing the baseboards. Again. I have pics. It's terrible. And I provided baseboards. Not them. All and all this was a terrible experience. I will not be back. I have the rest of my house to do and I will go elsewhere. I'll drive to TX and pick up the same carpet if I have to, but it won't be from here. Before the owner responds with crap I got a $100 deduction for my troubles. I still have to fix my baseboards so it's no consolation. The pics are after install, after the 1st fix, and then 2nd fix. The split board and the gouged corner is after the 2nd/last fix. It seems no one in this company can fix/install anything. Photos on my Google review as I cannot attach them here.

These guys are top notch. Do not let their laid back attitude fool you. We wandered in based on…read morethe verbal recommendation of a friend. We had already visited all the local home stores and were not too happy or confident ind ealing with them. Miller took care of us and came to our house the next day for an estimate. In about a week, our carpet was installed. The install went very smoothly and they were very professional. I will get all my carpeting from them going forward.

After a great deal of research, the Mannington floor we ordered, the Ozburn staff assured us, was a…read moregood, quality, durable floor. It was to withstand moving a refrigerator if on wheels, things being dropped, things being set on it. I specifically asked for this information, before purchase, as we experienced the same trouble with our previous floor purchased elsewhere. The first roll we received, had a 7 inch flaw that was there from factory production. Rather than correcting this mistake, the floor was shipped anyway. We asked for a refund so we could go elsewhere, as time was an issue. A refund by Ozburn's was refused. In order to not lose more financially, we ordered a replacement. Same as the first. Was to come within 2 weeks. It took almost 6 weeks for the floor to come in. When we put it in, the floor that was to be durable and good quality, was easily damaged. The floor was to be strong enough to handle refrigerator wheels moving over it. It was not. The floor was to be strong enough to handle things set down or dropped on it. It was not. We paid $600.00 for a small section of flooring that is not strong or durable and now has marks on it that cannot be fixed. We will not order from this company again as we are of the opinion they do not stand behind their product or give accurate product information.

Mike is amazing! Fast reliable service and goes above and beyond for the customer. He Even came…read moreback a couple days later to help me with another problem at NO CHARGE!! 5*****

Mike did an excellent job and explained the whole process that they use. My carpets look, and smell…read moreamazing. I highly recommend them.

After 2 years of trying to get lifted boards replaced, we are left with what you see in these…read morepictures and refusal from the owner to repair. So disappointed!

Parker Floors did an outstanding job replacing flooring throughout my entire investment property…read more They were extremely timely and thorough throughout the planning, demo and installation process. My wife and I were very impress with Will and his entire team of professionals. They exceeded every timeline and the results were amazing. We shopped prices and felt that Parker Floors was not only fair but the best value for the quality we received. We would recommend Parker Floors for any of your flooring needs or should you simply wish to upgrade the look and feel of your current home or property. Thank you, John Dymond Satisfied Customer

City Tile made my flooring project so easy. Their design and sales team were incredibly helpful and…read moreknowledgeable. They took the time to walk me through every option and helped me figure out what would work best in my home. I also loved that they have their own installers, which made the whole process feel a lot more organized and trustworthy. The selection is amazing with so many choices of flooring in every style and price range. I highly recommend them.

Thank you City Tile for the amazing remodel on our master bath. It seems twice as large as before…read more Great tile work and amazing staff that did all of the finishing touches. Andrew you were so helpful and such good quality work. Thank you, Neil and Velma Hanson

What a great job! Very professional and excellent hardwood installation! We now have all new…read morehardwood downstairs and it looks fantastic. They even to a great cleaning up at the end of every day! I highly recommend X-pert flooring!

From the owner: Install carpet, vinyll, hardwood, laminate, & tile. Commercial and residential certified hardwood…read moreinstaller, insurance, workers comp.

We hired Dalton's Carpet Outlet for carpet installation and had a very disappointing experience…read morefrom start to finish. Communication was poor throughout the project. Scheduling was disorganized, with multiple changes and reschedules that caused unnecessary disruption to our home and family routine. When you are replacing flooring, timing matters -- and we did not feel that our time was respected. The initial installation required correction, which added further inconvenience. After issues were addressed and a balance adjustment was agreed upon, Cy contacted my wife directly requesting additional personal payment through Zelle/Venmo. This was completely inappropriate and unprofessional. Payment matters should go through proper company channels -- not personal payment apps. Overall, we did not feel that the level of care, professionalism, or customer consideration matched what we paid for. We expect contractors to communicate clearly, honor scheduling commitments, stand behind their work properly, and handle disputes professionally. Unfortunately, that was not our experience.

From the owner: Welcome to Daltons Carpet Outlet showroom, where you'll find a wide range of flooring for your home…read moreor office at unbeatable prices. Our Showroom has over 200 samples to choose from and we are able to provide a fast turnaround and installation when you purchase our stocked items. With over 50 products in stock just minutes away from our warehouse, we have everything you need to transform your space right NOW!! Whether you're looking for plush carpets for your bedroom, durable hardwood for your home, LVP, tile, or anything in between, we have the perfect product to suit your needs. At our carpet showroom, we pride ourselves on providing excellent customer service and a stress-free shopping experience. Our knowledgeable staff will guide you through the process of selecting the perfect floor for your space and help you make an informed decision. So why wait? Visit our showroom today and discover the wide range of flooring options we have in stock. You won't find better prices or a better selection anywhere else!

So far so good! I'll keep you posted after install. Patrik, Brian and Cheyenne are fabulous. Look…read moreforward to working more with Patrik and the install.

My first encounter was with Cheyanna, who explained the different types of flooring and which ones…read morewere suited to the kitchen. My next interaction was with Miranda, who came out to measure the floor and become the point person. We initially misunderstood the time of installation, but when the installers came, they worked swiftly and professionally, and the Lead Installer approached me with a smile and apologized for the time change. I recommend the company because of their meticulous work and products. They offer a personal touch, which is something I treasure.