excellent company! we had hardwoods added in bedrooms and the team did a phenomenal job! Will use…read moreagain in any and all future homes! excellent all around

Quality Flooring installed new wood flooring in our guest room during a renovation in June 2025…read more. Some of the boards started peeling this June. I contacted John Milea,the service manager, and requested that the flooring be replaced. I sent him pictures of the damaged areas, and he did a site visit. I was advised that they would repair a few boards but replacement would cost a minimum of $2400 depending on flooring selected. He also sent an email stating the following: "We believe the installation was done correctly and that all in all you don't like the material selection that was made a year ago." I responded that what I didn't like was peeling wood and adhesive showing between boards. He also said that the current peeling was probably caused by moisture from a leak. Five boards were replaced on July 17th by a Quality Flooring Installer, and he said there was no underlying moisture. Obviously, the flooring is defective. I will definitely look elsewhere for any other floor replacement.

Great serious company. I had them replace a carpet floor…read morewith vinyl planks on 8/21. The crew tore the carpet and installed the planks on top of the plywood floor. That crew wasn't the most knowledgeable or thorough. The floor looked great and I was very happy, but after 2 years the planks started to peal and break. This is what makes me give this company a 5 star review. I called them to inquire about fixing the floor under warranty even though at this point more than two years had passed. Bottom line is that they fixed everything at no cost to me. At first I thought they would only replace a few planks, but the guy they sent (Marcos) was super knowledgeable and thorough. He immediately assessed that there must be a problem with the sub floor. He took out the planks and showed me how the plywood was all but disintegrating at places. He made sure the job was done correctly this time, replacing the old (very thin) plywood with new 3/4 of an inch plywood. The floor feels now much more stable. He also told the company that we needed to replace all the planks. The company didn't bat an eye and approved the whole work. All at no cost to me. In my book that's A+ service. Everyone messes up, it's how you fix your mistakes that counts. The company stood up for their service and products. As a side note to Rick (the owner). You have a great employee in Marcos. I would have your other crew shadow him for a while or take some pointers from him.

We hired About Floors n' More in Jacksonville, Florida to remove our tile and carpet and install…read moreLVP throughout our condo. We were unhappy with a number of things including but not limited to their contractor damaging the drywall to the point much wider baseboards had to be installed to cover the damage throughout the entire unit. One of our contractors pulled back the flooring and told us there was a vapor barrier but no sound barrier as required by our HOA, requested by us, and on our invoice, and then most annoying, this sound is throughout the condo and very loud even when walking in socks "quietly". We've been told by other contractors it was likely because the floors were not properly swept and prepped ahead of time. We have photos showing chunks of debris all around the cabinets that should have been swept up. We complained to About Floors n More and did not pay them the remainder. Their response was to file a lawsuit (we've already paid them close to 50%). We will let a judge decide if what is in this video as well as our extensive photos are acceptable or not but we wanted other consumers considering them to know that they believe this is acceptable and instead of working to remedy it, sued us to pay them for work we don't believe was done correctly nor fully. Caveat emptor. Video is on YouTube under the title: About Floors n' More, Jacksonville, Florida: Our LPV install that has us headed to court. Attached photos include: toilet left in shower as we were ready to move in. One of dozens of documented images of drywall damage from failing to score the drywall. The new baseboards instantly popping off the wall. The trim that was in tact prior to their arrival and not afterwards.

Chris has an amazing guy for what would look good in your house. I like the fact that he's a…read morespecialist and sticks to what he knows. His crew showed up on time every morning. They cleaned up well after themselves. He was even able to help with a tricky transition to our room addition.

Chris and his crew did a Wonderful job putting in my LVP flooring. They made the process great…read more Chris went and picked up my flooring from floor and decor by the St Johns Town Center. I would use them again.

had this business do my garage in Nocatee (new construction, less than 2 years old). I had trash on…read morethe side of my house for a week, they showed up at different times every day and I was luckily off work that week and was able to be there. Thatcher was the person I was coordinating with. He told me he could handle my water softener that was in my garage. He left the first day and I didn't have running water. He told me to wait until the next day which was not happening so I had to drag the equipment back and reconnect. He came back after the floors were done to reconnect (using my tools that he opened every drawer of my toolbox looking for) and he was unable to do it after 3 days of effort, and his grandfather and dad trying to help. He finally left after demanding extra payment for the softener which he left and it was still dripping water all over the new garage floor. Never came back. Never responded. I had to hire a company to come reconnect it and fix his terrible workmanship. The epoxy has a yellow tint and debris that is stuck in the epoxy topping. The floors are not the quality that was advertised. I also blew up on me when I told him I didn't want to be charged for the softener bc it was being done unprofessionally. Don't use this guy/company. He is unprofessional and if you want your garage done right, find another company. His website says 100% satisfaction guaranteed. I am not satisfied and would never call him back to fix it.

By far the best flooring business in Duval county. The did an exceptional job with my garage and…read morewere great to work with. They catered to all of my specific requests and have the best prices I've seen.

We had Shane at Gator Carpet come out and measure the very next day! He was super responsive to…read moreanswer any question we had! He brought many many floor samples that helped up dial in on the color! It turned out perfect! He already had the color we wanted in stock and ready to go! He stayed in touch the entire time to ensure it was exactly what we were looking for! I would recommend Gator Carpet to anyone looking for tile carpet or hardwood floors in the Jacksonville area!

Don't ever do business with these crooks. They will poorly install your LVP flooring without a…read morevapor barrier in Florida of all places. And after the floors are installed like a DIY project, you tell them from day one there's been cupping and uneven dips in the floor all over. They're gonna tell you it's your problem and offer to correct it at your expense. Literally told me I would have to PAY THEM TO HAVE MY FLOORS DONE ALL OVER AGAIN THE RIGHT WAY. Shane is nothing more than a scammer. He came to my house and instantly saw how poor of a job his guys did and then later tried to blame the foundation of my home. A brand new construction home, might I add. Saying it's a moisture issue. But could never fully explain how it wasn't detected when they did a "moisture test that detected no high levels of moisture. He never addressed why if it was truly a moisture issue, shouldn't that be something that happens over time? Why would my flooring having cupping issues and dips/uneven floors from day one of the floors being installed? Being so naive, I thought floors had to settle. But nope. Just a horrible job from a janky business that doesn't take ownership of their mistakes. Just took thousands of dollars from me and blamed it on my house. Don't ever trust these people. Spend your hard earned money elsewhere.

Tyler and his team from Sunset Epoxy did my garage floor and it was AMAZING!!…read moreI wanted something different than the standard "flakes" and his product is truly a work of art! The best part, it was only slightly more expensive than the other option and so much nicer! Love my floor and highly recommend Sunset Epoxy!!

WOW! This company is really good! Extremely thorough, keen attention to detail! I've hired other…read morecompanies and they by far do the best prep work Ive seen. Quality work completed at a few hundred dollars less than all the other bids! Our entry way resurfacing still looks like new months after completion!

We hired Brightway Coatings to redo our pool deck and patio area, and the transformation is…read moreincredible. The multi-colored flake coating they applied has a beautiful, premium look that blends perfectly with our backyard oasis. The durable topcoat gives it a nice texture that's slip-resistant when wet but still comfortable under bare feet--exactly what you want around a pool. The crew was professional, explained the process clearly, and finished the job efficiently with great attention to detail (proper drainage slopes, clean edges, and thorough surface. No more slippery concrete or ugly stains! If you're looking for a high-quality pool deck, patio, or outdoor coating in the Jacksonville area, Brightway Coatings is the way to go. We're extremely happy with the results and the 15-year warranty gives us total peace of mind. Highly recommend!

The team at lifetime flooring did our floors in our home in Jacksonville. Everything exceeded our…read moreexpectations. the team is professional, quality work and great pricing. I trust a company that has been around for a very long time and takes care of their clients.

I've been wanting to replace a lot of carpet spaces with tile and finally pulled the trigger for…read moreour master bedroom and closets. I couldn't be happier with the results. Greg stayed in touch through the process when I had questions with prompt responses and the office sent out a letter before they started the project with their staff and phone numbers. Highly professional. The installers themselves were kind when I was slightly micromanaging to ensure the house remained cleanish during their work. They take their time to properly prep the surface and while grouting. They did a much better job than our home builder! Excited to use them again when it's in the budget for the guest bedrooms.