We have a 5-year-old home in a 65+ community in Woodstock. After buying our home about a year ago…read morewe noticed a couple of areas in the wood floor that needed some attention as it was separating from the concrete in a couple of small traffic areas. Called Corey and his team to look at it and we told him we were also thinking about replacing the carpeted steps with hardwood. After talking with Corey, we decided to make the upgrade and boy are we happy we did. Corey and his team did a beautiful job. They were professional, timely and made no mess in doing so. I am very picky about workmanship related to the house and Mister Hardwood surpassed all my expectations. I would recommend them to anyone!

The crew from Mr. Hardwood is first class all the way. Corey, the owner is incredibly knowledgeable…read moreand arranged for a seamless experience. Joelle was a iur crew leader. He was polite and did a beautiful job.

We just had John Andrew Flooring complete a carpet conversion to hickory and then refinish our…read moreentire first floor of our house. Their team arrived on schedule every day, worked throughout the day and finished the project as planned. We could not be happier with the finished floors and the new installation in our master bedroom. I would highly recommend John Andrew for your floor refinishing based on our experience.

If you only care how the hardwood you picked out looks and not crackly sounding floors or the…read moredevastation to your walls, trim boards and wall paint then this is the company for you. They have a great selection of products but the snap-crackle-pop sound every time we walk on the hardwood still a year later negates the aesthetics. We spent hours spackling holes in the walls, repainting multiple rooms and replacing or painting trim boards. They did not discount our final payment calling the damage part of the process.

Unreliable, highly disappointed. Save yourself the headache. Can't believe my experience after…read moremeeting and discussing carpet options the week prior to our scheduled appointment for a measuring. I'm a Veteran and am moving once again, I drove 3.5 hours to town to meet with Kevin and he did not show for the appt he set up. I even confirmed the day before and I should have known it was going to be an issue by the attitude the lady had when I asked about it. Called multiple times, left messages, and waited two hours after the appointment time, nothing. Which tells me he had no intention of keeping the appointment in the first place. Waited to post the in the event they called to apologize but it's clear they don't care. Don't bother with this place, go where they actually want your business and can keep appointments.

Carpet Depot installed the carpeting in our home when my wife & I moved here in September 2011…read more Because we had such a fantastic experience with them, we decided to go back to them. After pricing Luxury Vinyl Plank flooring at a couple other retailers, including the big-box DIY stores, we stopped back by Carpet Depot to speak with Kevin (the owner) and his staff. As before, they were knowledgeable and professional in every way. After taking a few weeks to decide regarding the type of LVP (more for my wife than me), we made our decision and set up a time for Kevin to come by to double check our measurements. The price was extremely good and very competitive. As with most things in today's retail market, it took a few weeks for the materials to come in: we put LVP on the downstairs floor and a high-grade commercial carpet on the stairs. During the whole "waiting" period, either Kevin or his staff called us to keep us informed where everything was or wasn't. When everything came in, we were told it could take up to two days. We had to have an area of tongue-and-groove ¾ inch oak removed and the old carpeting in the fireplace room and the stairs removed as well, so we figured this was reasonable. When the installation crew arrived, they informed us it would all be done in one day! The installation guys were phenomenal. Face it, it doesn't matter how nice the flooring is unless it is installed properly. The crew was polite, and they worked extremely hard. I used to manage job sites and these guys were great! This was perhaps the number one of the reason why we returned to Carpet Depot--the professionalism and service of Kevin's installation crews. We are beyond satisfied with our new floors! They finished quickly, they were extremely concerned with our satisfaction, and they were professional. The market right now is very tight cost-wise. You always get what you pay for and there is little ability for a quality install and product at a very low price. This is just where we are in our economy today. What makes the difference is the customer service and the people doing the service. The biggest difference in today's economy is the service. Carpet Depot delivers on this. And I have longer than ten years' experience to prove it!

I can't say enough good things about my experience with Premium Prestige Flooring…read more This was my first floor install in my small condo and working with John + the rest of the team was phenomenal. The estimate was comprehensive, accurate, and more competitive than the other 2 vendors I contacted (including Home Depot). John took the time to answer all of my questions during the walkthrough and his knowledge on the subject really came through. Our conversations on product recommendations were very nuanced and I learned a ton. My HOA is really picky about soundproofing, and he was able to provide all needed evidence to prove PPF's recommended soundproofing was superior than their requirements in order gain approval for the installation. After the install, I had a punch list with some minor items and all were remediated without hesitation. Highly recommended!

Have used twice within a 2 month period and great service both times. Called needing immediate…read moreservice and they came same day to provide estimate and install done the next day. Had vinyl floors installed each time. Friendly staff, fast work and good quality. I must mention all with fair pricing!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

My floor was installed when my house was built 3 years ago, in year three I noticed that the planks…read morestated to separate in three different sections and when I contacted Fleming a service rep came out, at the end of the visit his conclusion was since I had settling cracks on my patio that my foundation was crack all over where it was separating. I found that a little hard to believe since it wasn't consistent, and they would admit that maybe it was installation and wouldn't replace but only offer caulk as a courtesy.

Inconsistent customer service. Picked something that was sitting in the showroom and yet was told…read moreit is custom and cannot be returned. I did not asked for that to made specifically for me. IT WAS SITTING on the floor. This is quite dishonest practice. I may make a BBB complaint. Horrible Horrible. Will not use or recommend ever again.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

I was really pleased with the work on my stairs and my floors by Carpet Depot in Mableton. The…read moreworkers were friendly and on time and went straight to work. The process from start to finish was nice. I was able to take samples home to see what it looked like under my lights. I will definitely use them for the other rooms.

I didn't actually buy anything from Carpet Depot while I was there, but when I went, they had just…read moreclosed not too long ago and Billy saw me milling around outside and actually came to the door, unlocked it and asked me if I wanted to come on in. I was looking for a carpet runner for my house and after looking around Carpet Depot, I realized I probably needed to do a little more research before making a purchase. They don't genuinely sell carpet runners per se; They sell carpet remnants of various styles, patterns and colors and they will cut and bind them for you at the size you want, so depending on what you're looking for, they can definitely fit the bill and do the job. I would venture to say, that if flooring, from tile to carpet is what you need, Billy appears to have it and his customer service and willingness to help, is BEYOND stellar!!!