Melvin and his crew did an outstanding job refinishing our wood floors. Terrific quality of work,…read morevalue, and communication throughout. Would highly recommend!

Exactly what I wanted, change red oak to more of a white oak and beautiful new white oak installread more

The carpet store gave excellent service,from selecting the right color and quality.The price was…read morefair and the install crew was fast and cleaned up when done.I would recommend The Carpet store highly

Arjan and The Carpet Store have the best customer service. They have now helped my family twice,…read morethe quality and prices are top notch. Once when selling a home and he came recommended from our realtor. They did such a wonderful job we didn't bat an eye to use them in our new house. The installation was handled by a professional and courteous crew, they even vacuumed before they left. I highly recommend The Carpet Store!!! We'll be coming back soon for rugs.

We bought LVP for our home. The change from carpet is incredible. It is beautiful flooring and…read moreeasy to take care of. Wish we did this sooner! Good prices and good service!

The customer service is horrible. They mostly cater to contractors and prefer not to talk to any…read moreretail Walk in customers. I purchased from there once upon recommendation of my contractor. On my second visit to purchase, I asked a simple question and was treated despicably. It's obvious that all customer contact bothers them. Avoid and go to Prosource or Lumber Liquidators. The poor treatment is not worth the cheaper prices.

Great experience! We reviewed carpet samples at home, selected what we wanted, and arranged…read moreinstallation. The carpet looks great and feels great everything went according to plan.

My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

Carpet Outlet has helped me and my clients dozens of times over the years. Here's what I like:…read morehonest, respectful, and timely service along with excellent pricing. If you are looking for value for flooring, kitchens, and baths, this business can provide that. You get very good quality for a reasonable price. I find that the best experience is possible when there is very clear communication upfront using samples and specific items that are to be installed. There have been times when I made a mistake with the order, or maybe there was some detail left out during the installation, and these issues were always corrected to my complete satisfaction. I never had to worry. These are the kinds of honest folks that my parents used to work with when I was a kid. I would have no problem paying before the job is done. As a business person myself, I admire their work ethic and the way they care for their customers. Thank you, Carpet Outlet!

I just had two floors of my townhouse recarpeted and the installers did a great job (see photos)…read moreat a reasonable price! Would definitely use this company again and would also recommend them to my friends.

Marcin and his team did an exemplary job refinishing wood floors on the main level, and installing…read moreand finishing wood floors and brand new wood stairs throughout the remainder of a house we recently purchased. Before we even started the project, he tested a sample of the current hardwoods to ensure we could get a result. They turned out absolutely beautiful. Marcin demonstrates a high level of detail and dedication to his craft that is simply admirable. He was receptive to special requests as well, including square shoe moulding which was a last minute change. Clear communication, transparent pricing, and quick turnaround made this an outstanding experience. Thank you Marcin and team for the wonderful work!

We were getting vinyl flooring installed for our fitness room after ripping out old carpet. Magni…read moreflooring made scheduling easy and was responsive throughout the process. Pricing came in around the other two quotes, and we ended up adding a second room to the job. The team was polite, efficient, and had great attention to detail. They even stained the shoe molding to the color of the floors, which was not expected on our end (the other quotes only offered to install them raw). They had a job go long on a Friday so they had to delay the start, but stayed later until the job was done the following day. Highly recommend.

We recently used Solo Flooring to do our ground floor and are delighted with the results…read more Brian was a joy to communicate with, clear and efficient. The wood was delivered promptly and allowed to acclimate to the house and then the workers installed it with no fuss. Installers were very respectful and careful with our belongings. We couldn't be happier with the outcome - highly recommend Solo Flooring!

I was so glad one of my friends recommended Jose and Solo Flooring to me. He was a good…read morecommunicator, his team did good work, and the pricing was quite competitive. The LVP floor I had installed in my kitchen looks great. I'd absolutely use Solo Flooring again.

Outstanding experience from start to finish! B&B is a local, family-owned company. Excellent…read morepricing for a quality product. It was clear from the estimator's first visit that the company had the expertise and experience to work with me to design my project so the final product would be exactly what I wanted. And as another reviewer stated: NO STRESS! Everyone throughout the process was both responsive to, and (very) patient with, all my questions . After I accepted the quote, the job was scheduled and completed quickly. The installation crew was amazing: skilled, friendly, and went the extra mile to ensure I was happy with every detail. I just finished using them for the second time (first to install LVP, then to remove and replace an entry-way stair-rail). Highly recommend this company!!

B&B staff super knowledgable and helpful getting basement carpet replaced after sump pump failed…read moreand flooded the space. Very competitive price, expert advice and got the job scheduled fast. A great relief compared to the poor experiences I've had with big box carpet installations. Is now my go-to flooring company.