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    Flooring Liquidators

    3.0 (2 reviews)
    Open 10:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Flooring Liquidators

    Carpet installation

    Floor installation

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    11 months ago

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    ProSource of San Luis Obispo

    ProSource of San Luis Obispo

    (21 reviews)

    $$

    GARBAGE We ordered…read moreover $5K of blinds. They sent out a woman that didn't know how to operate a tape measure. When the blinds arrived too short, they said my window openings weren't square. The blinds were delivered in the back of a dirty pick-up truck damaged. The installer simply said "call the office." The spring mechanism is broken and the blinds won't go up. STAY AWAY FROM PRO SOURCE

    This is a review for ProSource/Cinderella Flooring in San Luis Obispo for a quartz countertop…read morepurchase and install. On February 13, 2022, I noticed a crack on my quartz countertop that was installed less than a year ago, purchased through ProSource/Cinderella Flooring in San Luis Obispo. When I emailed the contacts whom I purchased from originally with the issue and pictures, Heather is the one who responded and noted in a text message with the following: "That is definitely a warranty issue and I will get started working on getting material for it. Give me a call and I'll let you know how the whole thing will go from here." After speaking to Heather, she told me that she was taking care of the warranty claim. Months go by with no update. I have to continually email Heather to find out what is going on. Only answer I get is that they are trying to contact the manufacturer again. Finally, in May, a company calls to schedule an inspection, where the inspection takes place on May 23rd. No information is provided from ProSource. Inspection company tells me that the inspection report will be sent to the manufacturer and to communicate with the fabricator/reseller for result. I proceed to email Heather at ProSource the information given to me by the inspection company and to ask what the next steps are and who the manufacturer will make contact with, me or ProSource. A week goes by and I get no response. So I email Heather again on May 31st, no response. Emailed again on June 8, no response. I try contacting the inspection company and they said to contact the manufacturer or reseller. Tried multiple times to contact the manufacturer but get no response. On July 8, I email Heather again and I finally get a response that I should have gotten a response on June 28 (never did). Coincidentally, I finally get a email response from the manufacturer that day with information saying that the crack was not a result of defects in the quartz and is not covered under warranty. Response was: "The surface will not crack unless external force or interaction causes the crack such as impacts, uneven cabinets/flooring, structural settling/movements, inside corners without a smooth and proper radius, thermal shock (use of crockpots/skillets, or other hot items placed on the countertop)." When I emailed Heather about next steps as I have had the counter less than a year, and I believe that it was an issue with the install. I have not used or have any hot items on that side of the kitchen, and the countertop was set on existing cabinets, so I mentioned that ProSource should stand behind their work and the work of the sub-contractors. Response I received was that ProSource would not do anything and gave me a number to someone that could repair the counter. Exact wording was that the "matter was out of their hands", which to me, is not willing to stand behind the work because the manufacturer declined the warranty claim. So going back to the original response I received, I was given false information that the crack was under warranty and no material was actually being gathered. Essentially, I feel like I was lied to. I will never go back and buy from ProSource. With their lack of communication and not standing behind their work or the work of their subcontractors, I won't be recommending their business or use ProSource in the future.

    Angello's Floor Covering

    Angello's Floor Covering

    (16 reviews)

    I dropped by Angello's to take home carpet samples from Leiah. She is a lovely and knowledgeable…read moreperson and a true asset to Angello's. Gavin, the new owner (and Leiah's husband and son of the previous owners), came out and explained everything and answered my questions after I selected carpet. He said sometimes in homes like mine that are very crowded with furniture, they recommend hiring Meathead Movers to help, but that that is pricy. I said hiring movers was not needed last time they installed carpet in my house about ten years ago. I assume that if extra time was needed because I have a house full of furniture, it was included in the bid. Carlos and Eddie installed the carpet. They are consummate professionals and seasoned installers. They were here for 2+ days and did a precise and beautiful job. They were so kind to me and my cats! They asked all the right questions and were friendly and humorous throughout the entire process. Gavin showed up to help with heavy projects. Thank you to everyone at Angello's for a wonderful outcome.

    absolutely botched a simple tile floor installation. Pretended nothing was wrong. I caught it very…read moreearly in the project and asked for it to be corrected but installer claimed ignorance and said it was "straight enough." It was completely not. Argued with owners for weeks just to get our deposit back after having to rip out the shoddy job. The horrible female owner claimed I was racist, when it was their poor workmanship why I rejected the work. total mess. Would never use this company again for anything.

    Flooring Liquidators - flooring - Updated June 2026

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