Just terrible. I apparently needed to tell them how to lay flooring. I caught them before they were finished so they could redo it. Nicked up my bedroom door so I need to repaint. They also left every single item in my home under white powder. Did NOT cover anything in plastic. Not one item. Including my bed. I need to have the placed cleaned and also have my upholstery cleaned. I held back ONLY $300 for those purposes and the jerk is threatening me. Run away from this company, fast. Thanks for listening. Good luck. *Update. Turns out the kitchen flooring is moving; appears to not have been pressed together enough (laminate). Will need to hire another company to reinstall.* read more

To say that I'm happy and impressed is an understatement. From beginning to end I felt like Roxanne, Christian and Eduardo had my best interests at heart. Their free estimate was really helpful in accurately assessing the amount of work needed done. On install day, there were some issues with parking making the job a little more difficult to start, but Christian and Eduardo were incredibly patient and still did some serious top-notch work. read more

Flooring Pro - Flooring Near Me - North Hollywood, California

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I want to start off by saying thank you to Along and his team for the amazing floor installation at my house. I couldn't be more happy with the final product. I reached out to floor pro and spoke to Alon, whom was so helpful and knowledgeable. I wanted a specific floor I saw on HGTV. I showed him the picture and he bought out a few samples for me to choose from. His prices were great. The day of installation they were very maticulous in covering any items I had to avoid damage. My house now looks new and updated. Thank you again Alon. Will definitely be referring you to my family and friends. read more

I received 8 bids and Flooring Pro was not the highest, but more than a few others. But after talking to Alon, I felt like they would do a better job than the cheaper bids and I was right. His team was professional and paid attention to detail. Every tile is straight and level. Aesthetic choices made sense. Very well executed. I couldn't be more pleased! read more

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I am very impressed with the professionalism and good job these guys did installing vinyl plank flooring on my stairs (28 stairs). First they quoted a very competitive price that was lower than some other estimates from major companies like Lowes and Empire. When we decided to go with Flooring Pro they were professional throughout the whole three day installation process and showed up on time and the workers were very professional. The supervisor Jay was great at following up and making sure my wife and I were satisfied with the job as it progressed an upon completion. I would recommend this company based on my experience and I will certainly contact them again if I have any future flooring installation needs. read more

Please do not use this company!!!! I am writing this review because I don't want anyone to go through what I have been through with them. This company installed laminate flooring which I was told was waterproof. Well later after the installation, which included the kitchen and bathrooms, I found out that the flooring is not waterproof. They were very dirty. I had to cleanup after them. They did not install the flooring properly. The areas that there is traffic is making very loud poping sounds. I spoke to the owner about it. He sent someone and they took videos of it and left. I didn't heat from them, so I left over six messages as to when they will fix the problem. After calling I finally got Alon the owner on the phone and he said that he will be busy until next year (over a month) and promised he will take care of it. Well the floors are getting worst and worst and I never heard from him. I called his office and cell and left messages. I emailed the company as well. No answer. So basically I have to redo the flooring which includes the kitchen hallway and living room. He claims he doesn't have a contract with them. Well I have sent him my contract invoice, but he never responded to fix it. read more

Flooring Pro - Flooring Near Me - North Hollywood, California

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One star is being very generous. I called and made an initial appointment for an estimate to replace my kitchen floor due to water damage. The original appointment was for 11 am on Thursday - no one showed up! I called and when I spoke with the office manager she acknowledged that she never finalized the date and time on her end, so I rescheduled for the next day at 8:30 am. The project manager shows up and provides the estimate. I decided to go with them because their estimate was the cheapest (well, you get what you pay for). During the floor installation I realized that the estimate didn't include any padding or cork under the planks to accommodate for the gap from the initial flooring to the one that we selected which is much thinner. Without any cork or padding there would be a huge gap under the base boards and the transition from one room to the next. On the 1st day the installers were an hour late, not very friendly, and started complaining about how much work it would be to remove my old floor and install the new ones?!? Who does that?!? Once they started ripping out the floor they failed to cover any part of the family room or my appliances in the kitchen, so as they were jack hammering out the existing floor there was dust going everywhere! It was really infuriating that these guys thought to bring a jack hammer to lift the existing floor but didn't think to bring any tarps to cover appliances and enclose the kitchen so that dust and debris doesn't move from room to room. They also said that without any cork or padding under the planks the install would not work (the project manager argued that he told me this but that I refused to add it to estimate - which is not true). Long story short I finally had to pay an extra $250 to get cork and have that installed as part of the floor. The floor installation was fine but dealing with these workers (very broken English and appear annoyed when they have to do any extra work) and the office manage, Leah, was difficult (Leah is very rude and quick to blame the customer). There are so many other companies out there... do your research and don't use this company. read more

They are responsive but just as they are responsive they are expensive. I knew when I talked to Jay on the phone and he called my current material cheap it was off to a bad start. When Jay came into the property with his fancy dress shoes on I knew for sure this wasn't going to go well. I'm looking for a skilled worker/tradesman NOT a project manager who has to add on 20% for his fancy attire. I was quoted $9,400 for an 1151 were there is only 810sqft of material being installed and I supply the material at that price. Home Depot quoted me $8,200 and they would supply everything. These numbers are just so the yelp community can get an idea of who they are dealing with. I'm a landlord so no time for games I need work done so I didn't even waste his time I immediately showed him The door when I heard the 9 in his estimate. He replies "that's how our company is we don't hire helpers" well maybe they should consider letting the workers walk the job and eliminate the the overhead of Jay. read more

The owners are nice and the refinishing job they did looks really great. Buuut customer service overall was severely lacking once the job was started. Was misinformed by them early in the job that there were only two refinish colors to choose from, which was wrong and I had to go to a showroom to meet their guys and pick the color we wanted after insisting. Their workers seem disgruntled and that they could care less about the space they are working in. They made such a mess at our house. So many handprints and smears on our walls (which they returned to clean). But we're still cleaning up after them. They treated our bathroom like a Woodstock '99 urinal. And threw sanding all over our brand new AC unit and outside walls that we can't even figure out how to clean a week later. They are so close to being awesome, if they'd just pay attention to the details! read more

My wife and I needed to resurface our stairs with laminated waterproof flooring, we found the Flooring Pros and decided to go with them. The installers who came first had some complications which required the owner to come out and deal with our situation personally. My wife and I were very impressed with Alon when he arrived, he was professional, polite, respectful and guaranteed the job would be done properly within a timely manner. The next day two professional installers showed up got the job done spent half the day on details making sure it was perfect and left with a nice tip and very satisfied customers who will have nothing but good things to say about Flooring Pros. I would recommend this company to do work not only in my house again but also my friends and family. read more

Roxanne and her team did an amazing job with repairing and installing shower floor tile in my master bathroom (especially considering how complicated the job was). Ivan is an awesome tile installer and I would highly recommend Flooring Pro to all my friends and family. read more

After reading the reviews, I called and left a message. I received a timely response, spoke with Jay and scheduled a next day appointment. I like what I heard as far as their experience and the price quoted was fair. He patiently allowed us to look at colors and after changing our minds about 6x we finally made a decision. He was so good, even helping us with suggestions based on his experience. Workers came in the following week and immediately let us know what they would be doing and got to work. No fooling around, total professionals. No pain, no hassle, love the results. Thank you! read more

Flooring pro did excellent job for us Installing 3000sf hardwood at our new house. Their Crew was really professional. They also gave us great price. We highly recommend flooring pro. Special thanks to alon. read more

Loved that they showed up on time and in masks. Excellent service and reasonable pricing. I'd give them a high recommend.

I had my floor done with Flooring Pro last month and we are super happy! The service was great, great price, the team was very professional and clean. Alon was very patient, paid attention to all the small details and helped us match the floor color to our doors. I highly recommend them. read more

Flooring Pro - Our new floor done by Floor Pro - Flooring Near Me - North Hollywood, California

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First of all, customer service was phenomenal. They were professional and punctual. Alon gave a thorough estimate and gave us great suggestions. We had to change the installation date several times, but they were very accommodating every time. When the time came for installation, they completed the work efficiently. They did an amazing job with our floors and staircase. It completely changed the look of our dingy outdated condo. We are very happy with the experience. We highly recommend Flooring Pros. read more

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If I could give zero stars, I would. This company does terrible work with installation of both laminate plank flooring and tile. The laminate product they use looks great and the color I chose is beautiful. The installation was rushed and when I questioned the way the plank was being installed on the stairs and if there were other options that would look better, I was told no. Once they completed the job, it was clear that the stairs should have and could have been done differently, as a few of the other steps where done that way and it would have looked 1000% better. I was told no, because they didn't wish to take the time to do so. The existing floor in my home was a cork tile, I was assured that they would not need to demo this and that they could simply lay the laminate on top. I live in a town home that falls under strict HOA guidelines. I informed Flooring Pros of this and made it clear that the front door would need to clear the new flooring, as it cannot be altered or replaced. They assured me that it would. I then came home to my front door having been cut and not able to seal as it used to. They attempted to fix my door, but were never able to get it to seal as it used to. I had to have someone else come out and repair their damage (unfortunately, it is still not 100%). When they moved on to the tile installation in two of my bathrooms, I was at first ecstatic over the work. My master bathroom looked fantastic. Their tile installer perfectly laid out the pattern; it looked great. After a few days, the grout began to disintegrate and crack in a few places. I gave it no mind, as I knew they would be coming back soon to install the tile in my second bathroom and would fix those issues then. The tile installer was not able to do as good of a job in the second bathroom, as the grout began to crack right away and the tiles in that room were uneven. I didn't worry about it too much, as this isn't a room a frequent, and in the long run wouldn't be bothered by slightly uneven tiles. After a few days passed, the grout began to crack everywhere in the second bathroom and the tiles became even more uneven. The grout that had already been repaired in the master bathroom began to re-crack and cracking also began in a few other places. When the tile installer came back to fix both bathrooms and I showed him the second bathroom and asked why that would be happening, he told me the work should have been done over two days, so that the tile could settle before being grouted - if this was the case, why did Flooring Pros not tell me this before? It is unfortunate, as I would have had it done over two days, to have even tiles! Now, after 3 days of the grout being fixed in the master bathroom for a second time, it is beginning to crack and disintegrate again. I am not hopeful that the grout in the second bathroom won't begin to crack soon too. This company does not care about the quality of their work, they just want to crack out as many jobs as possible. read more

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Excellent service. Very responsive. High quality product. Top notch installers. Fit and finish of the installed floor is perfect. First, Jay came out right away to measure and provide a price estimate. I also visited their showroom to decide on the final flooring product (vinyl planks, excellent recommendation by the team). Jay told me 3 days to complete the installation and at the end of the third day, the install was 100% complete. Installers also perfectly installed new baseboards throughout house. Very clean finish and look. In the end, they handed me a checklist to ensure everything was completed and to my satisfaction. 100% Satisfied! read more

I'm not sure where to start... the customer service is top notch!!! Super fast, professional installation, great prices, and exquisite finished product. This company really are committed to making the client happy. I will never use another company. Thank you Alon and Lee what a wonderful experience. read more

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I truly had the best Experience with flooring pro. I needed all new floors in my kitchen and living room. They were so efficient and made sure everything was perfect for me. I am in love with my new floors and I know if I need more new flooring I will call Flooring Pro first! Thank you so very much read more

We were exceptionally pleased with Alon and his very skilled and hardworking crew. They did the demolition and removal of existing carpets and installed hardwood flooring in three rooms. The crew was here from early in the morning until the evening and only stopped for a short lunch break. They also cleaned up the dust and debris each day. Would highly recommend this company. read more

Very nice work Jay and his crew, delivered as agreed and thank you for working with our scheduled hours. ep

We needed to replace our flooring due to water damage affecting some of the flooring in the kitchen, which was continuous with much of the house. We couldn't match it, so we ended up purchasing flooring and the materials needed for installation. All we needed was an installation team as i did not want to use the guys who lowes contracts with as they were more expensive and poorly reviewed. Alon was very responsive during all parts of the project and gave us a very fair quote on our roughly 2000 sqft laminate floor installation including baseboard installation. He was very flexible and listened to exactly what we needed. He apparently uses various crews that work for him and his crew headed by Ulises got our project done in 3 days. It was pretty much seamless and the guys did a great job keeping it clean and moving our furniture around carefully. They even put the furniture pads on the feet of the heavier pieces to make sure that they didnt scratch the floor. I would definitely recommend using flooring pro for your laminate floor installation. read more

Flooring Pro - Flooring Near Me - North Hollywood, California

The owner Alon promised us that we would be so satisfied with the new tile floors we were installing in two of our bedrooms. The tiles are very uneven and have ridges. When we complained they said that they tried to fix it but it meant they would have to take the tiles up and replace then, which they didn't. When we tried to email Alon about how unhappy we were with the job we go no response. He didn't even discount the job. They may be good with laminate or carpeting, but when it comes to tile installation they were the worst. read more

Just bought a new house in Palmdale and needed to get laminate flooring and a master bedroom shower done. Tony and his staff were very professional, polite, worked with my budget, and overall a great experience. I highly recommend this place. Thanks Tony! read more

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Flooring Pro did a really good job on my floors in my new condo. They were very professional and easy to work with. They had a nice selection of laminate floors and very competitive pricing. I had some issues with the baseboards but the flooring team came back and straightened out the issues at a time that was convenient for me. read more

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Absolutely a pleasure to work with. Flooring Pro did a wonderful and super clean job installing both the finished flooring and the base-moldings in our new home. Be sure to ask for Alon. He is extremely knowledgeable, professional and all around great guy. I will definitely be recommending Flooring Pro to anyone thinking about installing new or replacement flooring. Their Staff is A+++ read more

Oren was very professional and gave us a good price. They did demolition to existing floor/carpet and installed the new floor in two days. Our new place looks amazing!! Thank you for the awesome and hard work. We will definitely recommend Flooring Pro to friends and family. read more

Flooring Pro - Flooring Near Me - North Hollywood, California

Excellent very quick clean work !!! Very happy about it ..I would definitely use them again .. Highly recommended !!!! Eli took care of me .. He was amazing .. Thank you . read more

Flooring Pro - Thank for my floor !!! Looking very nice - Flooring Near Me - North Hollywood, California

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We got 4 estimates to redo our floors. Alon was the only one of the four who insisted that we demo the existing tile rather than lay the new planking over the existing floor. His estimate beat the other three companies in spite of the extra work required. His people were always at the house bright and early with a positive attitude and ready to get to work. They put a great emphasis on keeping the dust contained and they did a thorough clean up at the end of each day. We just completed a total remodel of our house and Flooring Pro was the shinning star of the entire process. Alon and Flooring Pro had my full trust and confidence from the beginning and the lived up to all my expectations. Their work was exceptional!! I highly recommend this company. read more

This was professional from start to finish. Jay took the lead right from the get go. He was literally out giving me an estimate the same day I called. He was knowledgeable, specific, and overall had a great easy demeanor. Not knowing much about floors this was important as he put me at ease right away. He helped me pick a floor on the spot and we scheduled the job right there for the following week. When the crew arrived for the install Jay was there to make sure everything was in order. Jay introduced me to my installer Mario and his team and they were in and out and the space looks beautiful. Great attention to details. I already know I'll be using them again for our kitchen remodel!!!!! If you're needing any flooring work done look no further. Pick up the phone and give them a call. read more

Horrible work, my wood floors have been in only a year and are pooping up all over the house. Im so disappointed in the craftsmanship. The guys doing the work spoke little to no English. I'm so sad the beautiful floors I paid so much for look like amateurs installed them. read more

What a great experience, we found this company on a yelp search and had them install tile in our bathrooms, kitchen and living room. The entire process from the tile selection, to scheduling the work and the way that the actual work was done was remarkable, they were very professional, and we will definitely hire them again. Thank you guys!!! read more

I have used floor in pro for a while now they have always been on time clean and very competitive in their pricing when they come to my house they respected as if it was there's no guys are very well mannered and respectful. We just had our living room floors done and I couldn't recommend them enough. Hire them with confidence you can't go wrong read more

Past experiences made us very wary of doing a double bathroom remodel, but we took a chance with Flooring Pro, based on the positive reviews on Yelp. Now that the work is done, I can say that I am very glad that we did. Roxanne, the estimator, was very communicative and knowledgeable in establishing the scope and timeline of the work, and she gave us what we thought was a very reasonable price. I'd say in hindsight that it was actually a great price, considering the quality of the work. Jose and Juan were here promptly every morning and were extremely careful and efficient, going above and beyond to keep the construction debris contained and our property clean and knocking out the job several days EARLIER than we expected. They were also just nice guys and we were happy to have them in our home every day. Really nothing but good things to say about Flooring Pro from beginning to end. We will definitely be contacting them again with any future home renovation projects. read more

I have nothing but positive things to say about my experience with Flooring Pro. From the beginning Alon was professional, knowledgable, kind and patient, answering all my questions and concerns. I was immediately at ease and the process only got better. The employees arrived promptly and were nice and exceptionally skilled. Most days I was not able to be home during the upgrade, but I had no concerns with leaving the workers there and they often checked in with me, keeping me updated on the progress. I selected title flooring for the kitchen and laminate for the living room, stairs and upstairs hallway. Not only were both jobs performed quickly, but beautifully as well. I'm thrilled with the results!! This was by far the best experience I've had with any company and already plan to use Flooring Pro for other upgrades to my townhouse. I would definitely recommend this company. The prices are very reasonable (less than other quotes I received) and the staff is amazing! Thank you Alon, Amy, Richardo and Marco!!! read more

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I had a laminate dark wood floor installed by Oren and his crew. Wow! What a great job. I needed the upstairs hallway and steps done and have tile installed on my bathroom upstairs before my mother in law visited us. It took them about 2 1/2 days to complete and it all looks just great. Fair price! Quality work and extreme professionalism. Oren was absolutely great! I love this guy and my family was pleased with the work. If Flooring Pro ever loses this guy, it will be the mistake of their life. Oren, thanks! read more

Amazing product, High quality flooring, Best in Los Angeles. I was remodeling my house and came across flooring pro with high recommendations from my friend who also used flooring pro for his business. I Called Alon and he was very knowledgeable he met me at his showroom in Woodland Hills more than once, he explained to me the product options and installation process. They were on time and very reliable. While they installed the flooring Hela was there to make sure they did a good job and to update me along every step, it came out looking beautiful and perfect. Thank you flooring pro.... I highly recommend!!!!! read more

I had a small job I called about (at 13 square foot mosaic entryway). Flooring pro apparently is uninterested in smaller jobs. What a poor business practice. I have a 600 square foot main room I am going to eventually have tiled and two bathrooms. I guess they wont get my business for those either! read more

I didn't end up hiring them, but had a great experience getting an estimate. They also came down pretty significantly when I showed a competitive estimate that was much lower. I will consider them for future jobs. They also offer financing which is great for big remodel projects. read more