A business that doesn't want business. I called them so many times during business hours & they never pickup their phone! I have not gotten a live person on the phone. At this point I am so frustrated I am done with them. Word of advice: hire someone who will actually answer your phone !! The other one star review was right about this business. read more

We needed to replace the carpet in my house recently. We went around to a couple different flooring places and ultimately decided to order vinyl flooring from LA Floor Covering after speaking with Alex. He was very helpful and spent a lot of time explaining our options between vinyl, laminate, and carpet. His showroom had plenty of samples on hand as well. Prices were higher than what we were hoping to pay, but as Alex explained to us, the price of vinyl is rising due to increased shipping costs. We already had a contractor who doing other work on the house, so we didn't go through LA Floor Covering for installation. Later on, we needed to order an extra stair casing and Alex was very quick in getting that additional order in. It was a pleasure working with Alex for our flooring needs! read more

LA Floor Covering Studio - a variety of wood flooring samples - Flooring Near Me - Sherman Oaks, California

We recently renovated our whole house and had wooden floors and baseboards installed. Monserrat the store owner of LA Floor covering provided a wonderful service from purchase to delivery. She was extremely helpful and very patient and assisted us all along the way. She kept us fully in touch with the delivery time and on the day gave us exact ETAs . She is extremely knowledgeable and really cares about her customers. If you need any flooring supplied I can assure you that you will find none better than LA Floor covering. read more

CRAFTSMANSHIP AT ITS BEST! - these guys put you first! And work within your budget to give you the best service possible. I was shocked at how painless and accommodating they were. Marlene in the show room is a gem and walked us through everything and actually really got us excited to do more work than we had intended to do walking in there. I know everyone always want to know about price and honestly I can say the price is realistic and HONEST. No fudging the numbers - the itemized estimate is in line with current rates you can google and there are no surprises during the job. George got back to us instantly on the yelp and we scheduled the walk through right away. Also he gave me some heads up on the price points before I had to take time to come in. So I appreciate that. Because then I kinda new what to expect and didn't feel like I was wasting my time coming into the showroom or getting a walk through. It's hard to find good contractors these days, so I'd say stop looking now and use these guys for all your floor covering needs. read more

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Beyond satisfied with our new floors! Romel was a dream. Professional, reliable, gave us an unbeatable price on materials and was in constant contact from beginning to end of the installation. Our house was built in the 1940's and it was covered in wall to wall carpet and original floor boards. Romel's team did a wonderful job explaining everything that they needed to do in order to level the floors and finish the much needed makeover. The finished product made this old house unrecognizable. (In the best was possible). I had 6 different quotes/companies come out and give me an estimate on laminate flooring and installation. LA floor covering was the best choice and and that's because of Romel. The quality of materials and service was simply wonderful. The only thing I'd change is the fact that Romel is a Yankees Fan. (Thank you for our beautiful floors!) Xo Mandie and Adam read more

LA Floor Covering Studio - Beautiful laminate floor - Flooring Near Me - Sherman Oaks, California

Monserrat was truly amazing!!! I was on search for 2 boxes of our current vinyl flooring that we purchased years ago. Monserrat was familiar with the style & manufacturer. She did her research immediately for me and was very patient and kind through the research and process. She had it delivered to me within two days later and we are truly thankful for her amazing customer service. I would highly recommend her in every way! read more

muy buen servicio y muy profesional Monserrat muy profesional y amable read more

When we bought our home 2 years ago, the multiple types of flooring didn't really bother me...but over time seeing how poorly they were maintained and realizing just how damned many flooring types there were in our 3,500 sq ft started to drive me nuts. I had 3 flooring companies out for estimates, and LA Floor Covering was not only the best price, but the most responsive and professional. After choosing LA Floor Covering to complete the 2,100 sq ft of new flooring in the main parts of our home I never regretted my choice. Romel is responsive and courteous. He made sure to manage the project from beginning to end, and was constantly verifying the quality of work and the happiness of us (the customers). Victor was our foreman, and he and his team did an amazing job. Anytime I saw something (which was not much and very minor issues), they were addressed immediately and without question. All of that and they finished AHEAD OF SCHEDULE!!! The new laminate wood and high baseboards are stunning and will be a point of joy and pride in home ownership for us for many years to come. I highly recommend Romel, and the LA Floor Covering team; this company will own their work and ensure you (the customer) are taken care of at every turn! I am beyond grateful, and look forward to having them back to do our bedrooms in the near future. read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

We went through a lot of really frustrating quotes with other flooring companies before getting in touch with George at LA Floor Covering. His quote was reasonable, straightforward - and it felt like he actually wanted our business! So many others seemed to not care or were downright rude during the quoting process. These guys were the opposite. Even the crew was respectful and courteous. George and his team were professional, flexible and really willing to go the extra mile to accommodate our business' schedule. They even worked the graveyard shift and moved our desks. We're in an old building and this was a challenging job, but everything looked amazing at the end of installation. They installed wood, composite and even carpet in part of our office. There's nothing these guys can't handle. We're really impressed and fully recommend these guys. Can't say enough nice things about the whole process. read more

LA Floor Covering Studio - Before... - Flooring Near Me - Sherman Oaks, California

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Alex was amazing at getting us exactly what we needed and in a great turnaround time... his service was fantastic and got such a great value...professional, reliable and so easy and helpful. his team, from the measuring from Freddie, to Angel and Marcus; who worked diligently to get the job done. will add before and after pictures when they are done. Forget the big hardware stores with the mechanical pricing. Alex and LA Carpeting really meet or beat their competitors. and you are working directly with installers !! read more

Purchased my flooring here and I couldn't have asked for a more pleasant customer service experience. Marlene helped me from beginning to end and answered all my questions and concerns along the way. I felt like she was going the extra mile to help me and it didn't go unnoticed. Thanks Marlene for your help, we'll be referring you to family and friends and any future projects. read more

Alex is the most patient business owner I ever met. He's got huge floor samples to choose from. Price is reasonable.

All staff members are very attentive in what you desire in your flooring. Great pricing. Never did I felt forced into buying something I didn't need. Highly recommend LA Flooring for all my real estate clients desires. Romel was awesome! read more

LA Floor Covering Studio - Before - Flooring Near Me - Sherman Oaks, California

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Hands down best customer service! Marlene and George made the process of purchasing flooring so pleasant. They had a great selection of flooring options in the show room. We never felt rushed or pressured to make a decision. Marlene was very honest and informative. They were extremely accommodating when it came time to pick up our flooring order. We drove all the way from Palmdale to do business with them and we wouldn't change a thing! Thank you LA Floor Covering! read more

LA Floor Covering Studio - Our new luxury vinyl plank flooring! - Flooring Near Me - Sherman Oaks, California

We were looking for a classic color, engineered wood flooring for our new home and needed to find one ASAP. Prior to visiting LA Floor Covering, we had visited 3 other larger flooring companies, but couldn't find what we were looking for. We were not excited about the idea of having to settle for a wood color we were not completely happy with. We did one last search on Yelp and decided to visit LA Floor Covering. We're so glad we did! Romel was welcoming, knowledgeable, helpful and never pushy. The place was well-lit, allowing us to really see the color of the flooring. We immediately picked out 4 flooring samples that we really liked and we were allowed to take it home to see them in our space. We just purchased the flooring as we already had a contractor that was going to do the installation. Romel delivered the flooring on time and even put a rush order on the trim without us asking him to, in order to get that on the delivery date. Our contractor said it was good quality flooring and was even happier to get a gift from Romel, a well-designed, heavy-duty overall with built-in knee pads! Great customer service, great prices, quality product and Romel's professionalism just made us want to work with him. read more

I felt as though I needed to write a review for this company even though I decided to not use their services for my housing project. This company was highly professional and honest! I appreciate their time and willingness to work with me especially financially and with urgent time frames. I would absolutely recommend this company to a friend and would use them in the future for other projects. Thank you for your time! Jessica H read more

These guys are great! We just bought a home in Lake Balboa and were in desperate need of new floors. LA Floor Covering made it happen all within a week! Romel was a huge help very knowledgeable and really went above and beyond to make sure it looked great. If at anytime we had concerns or questions he addressed them right away. He even came by throughout the installation and after it was complete to make sure the work was done right. We are so happy with the way everything turned out. He even noticed something that the installers forgot and has offered for them to come out to fix it even though we said we were happy with the job. I really get the feeling he wants the job to be perfect and look amazing. I can't recommend them enough! read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

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I'm writing this review, because it exemplifies a real world example of how excellent customer service can save the day - and, a customer. Due to a mixup, re moving appliances, we had to reschedule our kitchen floor installation from a Saturday to the next Monday. The LA Floor crew came on time and did an outstanding installation job. During the installation, it was discovered that our pocket door would be blocked by the raised floor. Just as I was resigned to having to call someone to take the door apart with added cost & final installation delayed, an LA Floor Covering rep came thru a second time to check on the progress. He figured out how to remove the bottom cap on the door and take some sub-flooring off to enable the new floor to be installed without removing the pocket door. Appliances were moved and replaced without scratches and cleanup was excellent. THE NEW FLOOR LOOKS GREAT & OUR POCKET DOOR IS FUNCTIONAL. We highly recommend LA Floor Covering. read more

LA Floor Covering Studio - Kitchen vinyl tile. Purchased from & installed by LA Floor Covering. Great Job!! - Flooring Near Me - Sherman Oaks, California

My husband and I purchased a home recently and we were searching for the best deals on flooring. We were lucky to be introduced to LA floor covering and met with George who provided us with an outstanding services. We were lucky to find great service, prompt phone communication and unbeatable prices. George was great in returning our calls with any questions in timely manner and the job was done in no time. We can confidently say that LA floor covering is by far the best place to go to for any flooring needs. Trust me when I say we have done our research and nothing can beat LA floor covering prices and services. We definitely recommend their services to all of our family and friends. read more

"LA Floor Covering" is the right choice if you are upgrading your floor and or remodeling. Monserrat, the owner of the business is very knowledgeable about the business. I called for information and got locked in for the service within an hour. My floor, Stairs, and whole house molding was completed in 2 and half days. I am so much happy. Definitely, recommended "LA Floor Covering" for any kind of floor job needed. Additionally, she is interior designer too. That is the plus to go to her.!!!!!! read more

I am a couple of months late getting this review up, but had to say something about how awesome it was working with these guys. From the moment I reached out, they bent over backwards to make sure our project went as smoothly as possible. Picking out the product was the easiest thing I've ever done. The prices are super competitive. Product is beautiful. And Sam and his installation team were nothing short of amazing at what they do. We had two bedrooms and a hallway done, and called them back a month later to do our master bedroom and closet. These guys really went above and beyond. Could not recommend them more! read more

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My wife and I stopped by this place during regular business hours in early November only to find the store closed. According to a sign by the door, staff was at a "nearby job site minutes away", and to please call. Call we did, and were told someone would be with us within ten minutes. 20 minutes later, I sent a text message saying we were leaving now. We were asked to wait for just another minute and were then met by the store manager, Monserrat Zepeda. After some conversation about product options and services, Ms Zepeda promised to send us more info and a few prices the following day by 430 pm. On the next day, 430 pm came and went - no call. I reached out to Ms Zepeda an hour later and she promised to call me back within an hour or so. Needless to say - no call. On the following day, just more crickets - still no call. OK then... It appears as though this store does not need anybody's business, or at least not ours. We do wonder, though, how they make any kind of living and what exactly they are selling. Either way, after not hearing back over two days, I advised Ms Zepeda that no more estimates were needed. Since then, we purchased our vinyl flooring elsewhere and already had it installed by another company to our satisfaction. read more

Ok, where should i begin. Very very nice people, the store opens during the weekend. And after my flooring shopping around the town, I figure out they price the floor pretty reasonable. Nadine, Marleen and May, they really went above and beyond to help me. Nadine helped me pick from tons and tons of samples, and when the stair nosing color doesn't match the floor, Marleen send the old ones back to the warehouse and get me new ones the same day. After my painting contractor accidentally scratched few steps of my stair, i was needing two more pieces of nosing, May and Marleen took care of that all on the phone. I didn't even need to come in to the store or anything. Only downside is that the store doesn't have much storage room, so you really want to manage to pick up on time which i couldn't be able to manage. Marleen hold the products for me, but i would recommend schedule your pickup better than me :P Btw, when they say let me figure out and call you back, they WILL call you back ASAP. read more

Very nice people, I found them on yelp and their sales manager showed up with sample at my door. They have professional installer group and finished the job on time. Sales manager showed up at the day of installation and also after the job was finished to make sure everything is done correctly. Very professional and curious team. read more

I got my flooring here a couple of months ago best customer service and best prices for the quality of flooring they have in la best believe I went every where Marlene helped us out in finding a wide modern looking floor with marble flooring for our kitchen and bathroom everyone compliments my home thank you everyone for the best service we really appreciate it. read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

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So glad I found LA Floor Covering, thanks to them I have beautiful new laminate floors! Marleen was extremely helpful and very responsive, my floors were done quick and the guys that did installation were professional and finished the job to perfection! We will definitely be using them again for our guest house!! read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

I used LA Floor Covering to extend my existing hardwood into my living room and it turned out great. I got several quotes from different flooring contractors and the prices were all within the same range and fair. I decided to go with LA Floor Covering because of their wonderful customer service and knowledge. I worked primarily with Romel and I really appreciated his insight and professionalism throughout the whole process. His installer Sam and his team also did excellent work and I'm very pleased with the results. I posted some pics of the work. Now that the hardwood is done I plan on using them to update the carpet in the rest of my unit. I will post another review soon :) read more

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Wow I love this store. I'm a single mother with two babies. Purchased a condo with carpet. So I was looking for a local hardwood store. Somewhere local and my neighbor mentioned LA floor covering So happy I stopped by. They worked with my budget and safety concerns. George managed my purchase and followed up during delivery. Love this place. I already set up an appt for my mothers house next week. Glad this place is fair and fast. read more

My experience with LA Floor Covering was exceptional from selecting samples to estimate process thru installation. I had two rooms completed with Laminate. The installation Team was courteous, professional and demonstrated ability to anticipate my needs before I ask. My home was respected and it was a painless, no stress process. Prior to selecting LA Floor Covering, I secured two other estimates which equaled 2000. Dollar difference. Reasonable price and quality work. Romel personally came to my home each day for Quality Check. I unreservedly recommend Romel and LA Floor Covering for all your flooring needs. read more

I am just over the moon over my floors. The team at La flooring was nothing short of a dream team. From the moment I walked into their showroom it's been a breeze. Everyone was so professional and friendly that I felt comfortable having them in my home and felt like they were part of the family. Thank you guys from the bottom of our hearts. I will be recommending you to everyone I know. read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

We bought a new house a month ago and I wanted to install new laminate flooring and new carpet before we moved in. They came and did a professional and wonderful job. My new floors are amazing. My carpeting is plush and smooth and makes the place smell brand new. I loved the job they did. I would recommend them to anyone. Thanks guys for the wonderful and professional job. read more

I could not be happier with this company. From our first call I knew they had a very good chance at earning the business for the job. We spoke on the phone and after they checked in throughout my decision process, finally giving me the best rates, I decided to move forward with them in ripping out my old carpeting and putting in laminate flooring. They worked much quicker than i expected and made the entire process a breeze-- having my condo done in just a few days. The floor looks beautiful! Highly highly recommend. read more

Yesterday I had my floor done by LA Floor Covering, I was at work while this whole process was taking care of and I was very nervous since I was unaware what was going on in my house. When I got home I went straight to the master bedroom to check out the flooring; I have to say I was pleasantly surprised. My floors look fabulous! Professional and beautiful. The installer had cut the wood in my garage and cleaned after himself , he had left my garage spotless that was very important to me. All and all I give them a 10 star! Violette read more

Came to to store and met Marlene. She is friendly capable of finding the floor that we want. We did our upstairs flooring 2 years ago and would like to match the rest of the house with that color. The pricing is competitive, Sam and the crew were able to finish the project within 5 days including stairs,bull nose and installing base boards. Thank you LA Floor Covering! read more

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Professional, knowledgeable and reasonable describes this wood floor company. My wife and I purchased a condo in West Hollywood that needed some cosmetic work and started looking for a wood floor company. We were told by several contractors that our floor installation is going to be difficult in areas where the tile meets the wood (kitchen and bathrooms). Since the marble tile was installed so high off the ground and our floor was very uneven they wanted to use wood molding for transition in several areas (needless to say we do not recommend the tile company). Emile from LA Floor came in to give us an estimate. We told him our concern and that we are looking for a seamless transition. He was very knowledgeable and took his time to measure every corner. He said that they can commit to a smooth transition except for two areas. We hired them because of his knowledge and patience with us and the fact that their price was comparable to other bids we had. They did a great job! They took the time to level the uneven floor and surprisingly we ended up with only one transition molding in the entire place. The floor looks great! We will definitely work with them should we need flooring in the future. read more

LA Floor Covering Studio - Flooring Near Me - Sherman Oaks, California

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Wow did these guys do a great job. Helped us pick out a reasonable laminate flooring, and did our entire house, with baseboards and crown molding in about a week. So courteous and polite. Price was good, too. read more

Just had our entire living room redone and could not be happier with the results and cost of the end product. Romel and his team did a great job... our only regret is waiting 4 months and not getting out flooring done sooner! read more

We needed to put flooring in my mother in law's house and selected from Yelp three flooring businesses with good reviews. All three came out to the house, conducted a walk through, gave us advice, comments and written quotes. One of those was George from LA Floor Covering. We also visited two showrooms and had the pleasure of meeting Marleen at LA Floor Covering. Marleen brought out a number of floor samples and gave us information on different qualities and types of flooring. She also made recommendations on wall colors and demonstrated in depth knowledge and expertise relative to flooring. My wife takes interior decorating very seriously and we went back two more times to reconsider different flooring types and wall colors. Marleen recommended Pixel White as a wall color and my wife ended up selecting that color for all interior walls. Marleen always made us feel like we were her only customers and gave us all the time and attention we needed to make a selection. After deciding on what we thought were good selections we solicited a best and final bid from the three flooring businesses and LA Floor Covering came in the lowest, although by just a little. One did not respond. We decided to select LA Floor Covering and George came to the house for a final walk through. The job was started on time and completed a little early. We are very pleased with the quality of the flooring, the workmanship, the timeliness, the cost, and the unfailing courtesy shown by Marleen and George and by the management of the job. We believe we made the right decision in selecting LA Floor Covering. read more

I'm a local Architect in LA and my usual supplier that I use closed his business down. I luckily found this flooring company and it was the best professional experience I've had thus far when it comes to samples/ catalog and customer service for flooring. They have a great selection and a price range that is so competitive that it's truly hard to beat. These guys know what they are doing and they do it well and efficient. Thank you guys for coming through for my project and I definitely will come back. read more

I recently moved into a new home with old outdated flooring. LA Flooring Covering was absolutely amazing! The management is responsive, respectful and truly cares. LA flooring did a fantastic job with installation and it was done in a timely manner. I am so happy I chose LA flooring and would recommend them to everyone. My floor is absolutely STUNNING and IM IN LOVE WITH IT!!!!! Thank you so much! read more

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