Rick is the best person to work with and gives your the best rate and lead communicationread more

Great service and quick professional installation and results!!! Rick was very helpful and…read moreexperienced. He actually recommended flooring that we hadn't considered and we love it.

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

These guys were on time and very professional. They did a great job and I would use them again!read more

Great service, professional, fast! I got a rug cleaned recently and it was spotless and like-new! I…read morehighly recommend!

All I got was a quote and decided to pass on this company. The customer service was top teir, very…read morenice people and very responsive! However I'm concerned about pricing... I wanted Armstrong sheet vinyl in my kitchen, roughly a 175sqft space. I've had three companies out so far to measure and get a quote including carefree carpets. The first company quoted me $1750.00 the second company quoted me $1200.00 and carefree carpets quoted me $2597.51 typically I wouldn't judge a price jump because every company has a right to their own pricing but with a price jump THIS big I can't help but wonder what they're marking up so high and why? Very odd and will be warning people considering this place.

We had an outstanding experience working with Haley at Carefree Carpets. She made several trips to…read moreour location in the northern suburbs to discuss carpet options and show us samples, and responded in a timely fashion to emails and phone calls. She provided expert guidance of rug options and clear pricing estimates for carpet and installation. Haley was highly conscientious, knowledgeable, and pleasure to work with. Highly recommended for carpet and flooring needs.

I hired Havana's General Contractors for a residential renovation project. Unfortunately, my…read moreexperience was very disappointing. The project was not completed despite substantial payment being made. At the time work stopped, several contracted items remained unfinished, including: * Sink and plumbing connections * Hot water connection to washing machine * Electrical service to hallway, laundry room, and Tesla charger * Shower glass and tub filler installation * Caulking and finish work Final payment was requested before completion of these items. Shortly afterward, the contractor terminated the project in writing while unfinished work remained. Due to incomplete plumbing and electrical work, I have had to seek additional contractors to correct and finish the project. I recommend that homeowners verify licensing status, permits, and project completion terms carefully before entering into an agreement.

Not a positive experience. Used them for 2 projects. Was unhappy with the professionalism and the…read morequality of the repair.

I couldn't be happier with my experience! From start to finish, this company exceeded every…read moreexpectation. The team was professional, punctual, and incredibly detail-oriented throughout the entire bathroom and cabinetry project. They took the time to really understand what I wanted and offered thoughtful suggestions that made the final result even better than I had imagined. The craftsmanship is outstanding -- the cabinetry is not only beautiful but also built with exceptional quality, and my bathroom now feels like a luxury space. Communication was smooth the whole way through, and they kept everything on schedule and within budget. It's rare to find a company that combines skill, reliability, and genuine care for their customers, but this team absolutely delivers. I highly recommend them to anyone looking to upgrade their home -- you won't be disappointed! Victor Castillo

We hired GLR Kitchen and Bath remodeling to do two full bathroom remodels, our guest bathroom, and…read moreour master bathroom, install a vanity area in our bedroom, and install some windows. We signed a contract for about $45,000 worth of work in December 2021 and work didn't start until May 2022. They started a week early and went over deadline about 3 weeks. There were days people didn't even show up. They pushed and pushed for full payment on a job that was not even close to being finished and when we refused to give them the final payment until the job was completed, with lots of back and forth, they told us they were done with our job and not coming back. Our final punch list was a page long, full shower glass enclosures in both bathrooms were never installed, wainscot wall coverings were incomplete and not installed well, sloppy seams and wood trim throughout, painting and drywall work was sloppy, chipped tiles and some of the new custom cabinetry was marred. We wanted to keep our existing wood trim but most of it got ruined by the elements because of their carelessness. The wood trim they used to replace ours was a different kind of wood, stained two shades too dark and wood filler was two shades too light. They left paint rollers hanging in trees, paint spills on the driveway and nails in the driveway which punctured our car tires. They continued to make it very clear that the contract was a fixed rate contract however they didn't honor that, specifically the wainscot material, they said the original material cost increased significantly and gave us two other material options to choose from that were significantly cheaper, so their contract was most definitely not a fixed rate contract. They failed to order material in a timely manner and expected us to eat it and go with a lower quality material. We also ordered $4,500 worth of custom bedroom furniture about halfway thru that we never received and after they told us they weren't coming back we asked for our furniture deposit back, which they refused, they sent us pictures of the furniture frames, with no drawers, knobs or finish and told us to come get it since material was already paid for. This is just bad business. We contacted the NC Contractors licensing board to file a complaint and learned our contract was illegal because their license wasn't valid when we signed the initial contract. That investigation is still pending. We ultimately had to hire our own glass company for the shower glass install and a new plumber to come out and fix low water pressure in both showers and zero hot water in the guest shower. The new plumber found wood chips in the shower heads and told us they used natural gas line pipe dope instead of Teflon tape to seal the connections, there are no gas lines in our home. We were left having to fix all the mismatched wood trim, sloppy paint, drywall and several other issues ourselves. GLR Kitchen and Bath remodeling cannot handle a big job and I would never recommend this company to do work, big or small, in your home.