Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

We stayed here for one week, my family has three children under the age of five. The owner is very…read moreinvested in this new property and nice. She is happy to reply to questions and accommodate however she can. Since it's a newly renovated townhouse everything is new, which is nice. Pots and pans aren't scratched up. The townhouse itself is modern and nice, but not great for very small children. The owner welcomes kids and even has a high chair and plastic dish ware but the stairs are steep and uncarpeted(this wasn't false advertising, just wanted to let people know), dangerous for little legs. It would be great with older kids for sure! My review reflects the overall experience of staying at the place. The surrounding area is a little trashy. The Regal Oaks isn't really regal. The neighbors spend their afternoons fixing cars and smoking cigarettes on their stoops. They are perfectly nice but i hate cigarettes. When you walk around you notice everyone has reinforced door locks(I felt safe until i noticed that even though i have no reason to think these extra locks were needed ). And there is trash strewn around from the raccoons at night, one of which made it to the pool so the water slide was closed down to be cleaned and shocked. The pool water is a little murky looking and both my son and I developed a slight rash while we were there that disappeared after a week so it wasn't serious. We aren't sure if it was the pool or a sensitivity to detergent. The great perk is that it's really close to Disney and you can walk to "Old Town", which is also trashy but fun. There is a decent pizza place there too! If you aren't on air bnb and want to stay here, you can go directly through Regal Oaks and find different rentals there through them and don't have to worry about the air bnb process. It's perfect for older families(my father in law loved it) or young adults who want to be near Disney, a resort and in walking distance to some bars.

We are residents in the Reflections neighborhood and visit the Storey Lake Clubhouse pool often,…read moreespecially when our children are in town. Overall, we really enjoy the amenities, it's a great setup and something we value having so close to home. However, our most recent visit was disappointing. We were required to pay for our pass, and my husband ended up standing at the front desk for about 20 minutes because the staff member kept assisting other guests instead of completing his transaction. That was frustrating and could have been handled much more efficiently. More concerning is the lack of enforcement of safety guidelines. While some lifeguards at the slides are attentive and doing a great job, others appear distracted--on their phones or wearing headphones--and not ensuring the area is clear before the next person goes down. We've also seen ongoing issues, including children throwing rocks into the waters from the landscaping, spilling drinks in the pools, roughhousing, and tossing balls. On one occasion, a guest even had a dog in a float in the lazy river. Staff stated it was an emotional support animal, but regardless, this raises concerns about cleanliness and overall pool safety. We understand that many guests are on vacation and enjoying themselves, but for residents who pay a significant amount to access these amenities, there should be a higher level of consistency and professionalism from staff. With better supervision and enforcement of rules, this could be an even more enjoyable experience for everyone.

Story Lake has multiple communities that are all gated and very secured. They all have resort style…read morepools and amenities and are very well kept. Story Lake is spread over a very large area as it has multiple communities. I could not find the Dog Park anywhere so I doubt they have one luckily shingle Creek regional Park is right next to it.

You get all of the resort amenities like heated pools, hot tubs, activities, basketball court,…read moretennis court, sand volleyball court, workout fitness center, video game room, and the location is excellent for visiting Disney World and Universal Studios Florida! The only thing is the suite we stay in was a bit outdated and needed some patching and some painting. The price for the stay is hard to beat! The staff were really nice and helpful! Parking was plenty and nearby all the rooms!

This hotel definitely catfished us with the photos. The rooms are extremely outdated and untidy…read more There were hairs in the bathroom and bugs on the floor. Housekeeping does not do a good job. When we tried to check in, there was nobody at the front desk and the kiosk self check in was not working and we stood around for 30 minutes until someone arrived. The walls are very thin and you can hear the people in the rooms next to you. I would not recommend staying here.

Clean, cozy, super cute and very close to all major attractions. Loved the playroom and big dining…read morearea!

This was one of the best vacations my family has ever had. We felt very at home in this house. It…read morehas four bedrooms plus a pull-out couch in the living room. Three full baths. Private pool. And a game room which was a lifesaver. So much fun for the kids and adults alike. There are USB outlets and electric Outlets within an Arm's Reach no matter where you are in the house. So much better than staying at a hotel.

We stayed at Calypso Cay through Monster Reservations. The accomodations and check in was top notch…read moreand we got to check in early . The one bedroom was spacious. The pool crystal clear and the slide was a bonus. Being in the heart of Kissimmee was another bonus as visits to get spots in the area was great.

Went for a week vacation with my family. We stayed at the villas at this resort. I read a few…read morereviews. They did not give this resort a good review. I didn't let that distract me and I still took a chance to explore this resort on my own, and I must say it did not disappoint. It was something for everybody to do in My group. that came down there with Me. The villas were very spacious clean guest services were very attentive. The pools were clean and sanitized. I have to give it a 10 out of 10 I definitely will be returning. I forgot to add the bar by one of the pools. I must say the Bar staff was very welcoming.

Horrible accommodations. Cockroaches in the unit, broken and torn apart beds, broken toilets,…read moreuseless customer service people and "on site" maintenance is not on site and will not show up. This company sucks and these units suck. Find something better if you're planning on staying here.

Stayed here for 4-5 days in March of this year and absolutely loved it. The property has a large…read morepool, a nice sized hot tub, and a pond/lake that has a lot of wildlife in it. Our villa had 4 bedrooms and 2 bathrooms and it was comfortable and clean. We were on a half business/half pleasure trip and this accommodation was great. We were able to get up right as the pool area was opening everyday and use the pool and the hot tub facilities typically without anyone else there at all. Even in March the pool was warm enough to swim in and the Hot Tub was just great. In the pond we were able to find a lot of different birds, a ton of turtles, and even a gator! I love gators so that was awesome for me! Wouldn't hesitate to book this again.

I booked 3 suites for a business trip and we stayed at the Barefoot Suites. You are never sure what…read moreyou are going to get when booking a rental in FL, but this is a great solid choice. I plan to book here again next year. This location is super close to the Gaylord Palms Convention Center where our business event took place. Also, across the street is Old Town. A little touristy area with shops, restaurants and weekend car shows. They played some load music there at times, but it quieted down before bedtime. Putting the t.v. on remedied the noise. This property appears to be broken into 2 resorts. One may have been a time share property and the other was a "hotel" operated by Choice Hotel properties. When you go to check in there are 2 different desks that handle your needs. Great points: Full kitchen, large bedroom, living room, and a patio. In room jacuzzi tub. Stacked washer and dryer with free laundry soap. Starter toiletries, paper towels, toilet paper, dish soap, etc and they will give you additional sundries at the check in desk upon request. Screened in patio balcony. Outdoors Heated pool & whirpool & playground. Free WiFi. If you have a Choice rewards membership, you earn points. Cons: Unlike other hotels, daily housekeeping is not provided. You can order service, but it is for a fee. Also, I had a few bumps but they were resolved fairly quickly. My first room did not have a doorknob or lock on my side of the adjoining room door. I was switched to another room that was safer. Next my jacuzzi tub did not work. The night time gal at the desk only could suggest that I have to push the button to turn it on. Jeez, like I did not try it. The next day, maintenance came and showed me where the breaker box was and which one to flip. Warning, do not expect a very strong wi-fi connection. Desk gal said they were experiencing some issues recently with service and they were working to resolve it. The last issue was at 7 am on a weekend, every smoke and fire alarm in my suite went off. The whole floor had the same rude awakening with flashing lights and blaring noise. There was not a fire, but someone may have burnt their breakfast, causing the smoke to go thru the vents of all the other rooms. For the price we paid, the large rooms, and convenience of location, this place is an overall win. No place is going to be perfect and this place has a lot going for it.

If I could give this place less than one star I would. I have a whole laundry list of issues that…read morewe had in both the apartments that I stayed in over 3 week period. The first apartment had numerous issues the worst being the tour that just overflowed and flooded the entire bedroom the second day we were there we were then moved to a second apartment and it did the same thing we didn't even get a chance to use these bathrooms when they just flooded they were a large number of other issues within the both the apartments as well as issues with front desk and security not being available when they should have been and after moving out clean making sure both apartments were clean everything was tidy followed the rules never got my deposit back I have called numerous numerous times no one ever answers at the Barefoot suites as well as I call the corporate office and was promised call backs and never received them this place is a joke and a money pit Don't waste your time or your vacation staying at such a place

I recommend it to everyone, super clean houses, excellence in service, fair price, I loved the…read moreexperience!

Do not recommend- We…read morebooked the day before our stay and were given the total price in a receipt via text. Just a couple hours before the 4:00pm allowed arrival time and even after they sent multiple private messages warning us of possible penalties and even added hidden fees they were to collect. Here is a list: --$50 if pool door is locked --$100 charge for any garbage left on pails or placed in barrels incorrectly --$90 fee to arrive an hour early --$1000 penalty if alarm is accidentally triggered. (At this point we called for details. We learned the alarm doesn't have a cover--it can be triggered by accidentally pressing the buttons. When we expressed our discomfort, we were told that if we didn't like the policy we could cancel our reservation. We begrudgingly accepted the policy.) --$290 for the dogs. This one came at about 5pm. The number of guests and our dogs were listed on the receipt. They texted privately that they realized they didn't include the charge in the price and they wanted to collect it. We texted a picture of the receipt to the Tropical Properties broker, but she refused to drop the pet charge. We were still about an hour away by car. We spoke to customer service at Air B&B and were reassured that we had until midnight to cancel the reservation, given that we had purchased the insurance offered by Air B&B. (BTW THE INSURANCE--A THIRD PARTY NAMED GENERALI TRAVEL INSURANCE--DENIED OUR CLAIM AFTER AIR B&B WALKED US THROUGH THE STEPS TO COLLECT OUR REIMBURSEMENT.) After cancellation we saw on the receipt that Tropical Properties were also planning to collect a $300 resort fee upon our arrival. WE DO NOT RECOMMEND renting any properties associated with Tropical Properties. And although our family has had many successful Air B&B experiences in the past--this was the first time we needed to file a claim through the insurance they offered. We feel the results are unjust and the insurance was a waste of money.

Finding this property on Airbnb may have been my best deal yet. Was in the Orlando area for a…read moreconvocation with my dad. This was more than enough room for both of us; it was more like an apartment. Plenty of space in the kitchen if you want to prepare meals. The master bedroom had a jacuzzi tub. Decent view of water from the room. The only drawback was the counter in the 2nd bedroom not being completely wiped down. We arrived early in the morning and still was able to check in quickly. We were given a parking pass to put inside the car. I would definitely return to stay again the next time I'm in the Orlando area.

Got stuck cashing in points at this property since Wyndham closed the resort we were booked at…read moresuddenly. Hard to spot it since it's off a dead end road w/ no lights or sign on main rd. Upon check in they trick u w/ Line that the other desk has your bracelets but they are just trying to sign u up for timeshare presentations. They try to pass it off as a tour & you get free points for future stay. Funny thing is we reluctantly showed for our 8AM presentation & they mistakenly had us booked at a different property so we cut our losses. Property is a bit worn out. Not awful shape but needs maintenance. Several issues in our suite: slow bath sink, some remote buttons r dead, 2 rolls of T paper & 2 towels for party of 3 for 4 days, curtain rod loose n sagging and used bandaids inside tissue box, etc. The kitchenette with pull out couch in the living room and separate bedroom made for a nice suite. The two pools were nice but much too cold to swim and the Jacuzzi's were not warm enough either. About $150 a night.