Paradise did our pool refinish on a very old outdated pool. They did a remarkable job. We get so…read moremany compliments on the pool. What I really liked was they worked in conjunction with our paver company, Surfside Pavers, and the mosaic lady beautifully so we could get the job done in a timely manner. Staff and crew were very friendly and knowledgeable. Glad we used them!

While visiting my house in Florida, had a pool filter malfunction. Called Paradise Pools for help…read more Jeff got on the phone and talked me through a couple of actions. The end result is my pool filter is back up and running without issue. Jeff was very professional. Thank you Jeff and Paradise Pools.

Worse designed portable spa I've ever seen and the manufacturer gives you the middle finger when…read moreyou have a problem. I was unable to install the new panel sent to replace the original panel I couldn't install. They refused to help.

Great service with Mike and he is fantastic knowledgeable and was extremely helpful with the…read morepurchase and delivery. Prices were great.

Have a pool? This is the place to come to for just about everything pool related…read more I went in to purchase all new O-rings for my pump, filter, chlorinator, and two valves. All in stock! One of the sales people assisted me and made the process a snap. I also had my water analyzed. Great setup, very professional with a printout of results for each area they test. I only need a gallon of liquid chlorine. at the register I noticed their selections of thermometers and had one that was a penguin standing on an iceberg. I got that and away I went. Just some advice if you didn't already know, know how many gallons your pool is if you are have the water tested. They are now my go to pool place!

I scheduled a start for new service and was told they would start the next day which was Tuesday…read more They were a no show. I called on Wednesday, Thursday, and Friday and left messages. I received no call back and service never started. I have canceled.

I can say that I wish I would have done my due diligence, before doing business with Bruce…read moreRothchild and the Backyard Superstore. He does not stand behind his products and completely ghosts you when an issue arises, including not answering his business phone during regular business hours. He sold me a $1650 + item along with my Doughboy pool that took it out of warranty, until I dismantled it. I now have my a salt cell chlorinator, less than a year old on market place at a major reduction. He refused to respond, even after getting my attorney to write a letter indicating there could be further consequences. He honestly thinks he's beyond the law or common sense customer service. That's still pending the direction of going. I can say that Doughboy has been amazing working with me, getting me an original pump back at no cost, including hoses, guiding me on how to cut my vacuum hole that wasn't cut out of the vinyl, getting my pool back into warranty, and some other guidance that was required. The pump was replaced the first month in, with a non brand pump by Bruce. Don't ignore the signs folks. Our investment is too high to deal with this type of customer service.

Do not do business with this man. Bruce Rothschild (if that is his real name) took our order and…read morethen changed it so the tub we were delivered was not what we ordered. This guy should be in jail. He only takes your money. He does not believe in customer service. Save yourself time, money and worry. Avoid doing business with them at all costs.

The service seemed fine, but make SURE you say you want the pool serviced only in daylight hours…read more (As silly as that seems!) We ended our contract when the tech showed up in the pitch dark. we were out. we texted and called to say not to come, but the contact numbers aren't monitored. Ryan insisted the rescheduled appointment would be $25. We have never had a service rep show up in the dark. Ryan said the agreement was to service the pool on the appointed day. By that logic, it's conceivable they could arrive at 11:59 p.m. !

Strongly recommend Happy Pool & Spa for great quality service. Jaiden is a very quick, efficient…read moreand does a phenomenal job servicing my pool and spa, would definitely recommend him.

One star ONLY because it makes me pick something otherwise it would be no stars. This company is…read morehorrible. When we moved to the area we signed up with aqua rite to come once a week to clean our pool... initially everything was fine we had a great guy coming to clean the pool and then he was promoted and from then on out they kept changing our pool person and each one was just as lazy as the next ... but that's not the worst of it... the manager BJ never did his job never followed up with us on our request to look at the pool pump since it was having issues... I called the office and was told ohh we will be there by Friday.. Friday comes and goes and now it's been 3 weeks and 3 phone calls to BJ and still no one showed up and no return calls from BJ... we cancelled them and found a better pool company who actually does what we pay them for. My point being is .. if u want to get continuously blown off by them and the manager BJ and piss money away go right ahead and hire them but if you want actual work and good work at that we highly recommend looking elsewhere or you're money and time will be wasted.

These people know what they are talking about. Need your pool or spa water tested. They can handle…read moreit. Spa smells funny. They got you covered. Stain at the bottom of the pool. They got just the stuff you need to fix it. Talk to the guy with the long black hair. He is a pool guru.

Many thanks to these folks for their work in restoring our pool deck. They completely redid the…read moredeck and transformed an ugly, peeling deck into a new, gleaming surface. Thanks to Roger for arranging this transformation and to Peter and Garrett for their amazing work.

We are writing to thank you for the professional work your team at Intercostal Pools and Spas did…read morewith our inground spa. The results were better than expected!. We are pleased at the quality of your work and service provided by your staff. Everyone was courteous and accommodating especially George who went above and beyond to correct the many issues that arose. From the inital consultation of the project through the completion of the project, your team provided the highest level of customer service. Thank you again ! We love our Spa.

CLEAN, ORGANIZED, FRIENDLY, & HELPFUL... Always available to…read morehelp someone, especially an old retired couple! Thank you for your kindness EACH time we go there! The employees are not overpowering, trying to get us out of the store real quick, but helpful and allowing us to browse & buy more than what we came in for! Someone is always available to help us & answer our questions. If they don't know that department, they get someone for us. We prefer to drive up from Palm Bay to visit this awesome store! Thank You! Oh, and just to say, my husband is legally blind & always needs extra help, and an employee is Always available to him when needed! Thank You!!!!

What could improve?? Everything! Services, amount of staffs on the floor, price, etc. what's the…read morepoint of having online store when they can't provide support in store when needed?! They could only say, "go ahead and return it, then re-order, you only have to wait 4 more weeks for the product to arrive"...