I'm so happy we used New York Quartz for our countertops in our new home office. The did a…read more fantastic job and they paid close attention to every detail. This company is very convenient because you can pick out your quartz and have it Fabricated by them making it one stop shopping.

Updating this review from 1 to 4 stars. After we posted the original review, we received a call…read morefrom the owner of the company. He apologized for the way were treated, and he immediately sent out their carpenter to modify our drawers. We have uploaded more pictures showing the modified drawers and finished work. The owner was very supportive and assured us that he places a high priority on customer service and that he will work with the staff to improve things based on our experience. We would give the owner 5+ stars, but unfortunately, the experience before he got involved was not good. This is a solid company that stands behind their work, and hopefully, in the future, no one will experience what we went through. We are very happy with our counters. ‐-------end of update‐-------

Really low quality employees work here and nobody monitors anything. They could not fill out condo…read moredocs and email the documents properly. They have employees that don't understand anything about anything a total waste of time. I waited weeks and weeks and I check the documents they finally sent and they are all wrong, how terrible can you be?

Pricing was competitive, the office was responsive and the installation flawless…read more The job was to replace old laminate counters in a kitchen and wet bar with Venetian gold granite. There was a nominal $350 materials removal fee, and the rest of the job cost about $3200. From the first measuring visit to installation took about 2 weeks. The installers spent around 3 hours on site, doing a fine job of caulking every crevice and drilling the faucet ports exactly to our specification. My biggest concern was affixing the undermount sinks securely, as I've read the undermount brackets cannot support much weight. The installers solved the problem with robust and elegantly installed 2x4 braces. The sinks could support the weight of an elephant. I very much appreciate getting this installed before the holidays, and not getting screwed. Thank you.

I drove down there earlier hoping to get a piece of countertop to build a desk. They did not have…read morethe kind of material I wanted. But the sales person (sorry, don't know his name) was very professional, very kind. He was not upset at all that i didn't buy. He even recommended another possible source for what I wanted, even though it was his competition. Then he bothered to look up their address for me on the net. I thought this was customer service above and beyond.

I would not recommend half-price countertops at all on December 5 we were supposed to have…read morecountertops installed and they were not installed until December 10 . The back splash had to be ripped out later that month because of poor installation and the new backsplash was put in. It needed more caulking and trim. We made several calls to the company and the calls were not returned.We were to meet with Kip Grout, the owner , to pick out trim that was needed to complete the job. He was a "no show" and we had to finish it ourselves.

UPDATE: We are absolutely thrilled to share how wonderfully everything turned out--our experience…read moremade a complete turnaround. Working with Andrea and Fausto was excellent. Just a few hours after posting my original story below, we received a call from them, and they did everything possible to make things right. Fausto came to our home, inspected the entire job, and created templates based on our existing countertops. We then visited their brand-new, spacious showroom--filled with beautiful items--and discussed our options with Andrea. They were wonderful and genuinely wanted us to be happy. We selected the perfect marble slab, and the replacement installation was completed within the week. We are so delighted with our new countertops that I couldn't wait to share the news. All of our issues were fully resolved, and we received many heartfelt apologies from the team. Our perfect kitchen is finally complete. I will recommend this company to everyone. Five out of five stars! Even after all that time had passed, they stood by their work and made sure we were happy. ================== =============== These guys were great until they installed the product. The countertops were not the same ones from the shop where we picked them out. They were somehow weather beaten or something as there were marks everywhere that made them look like they were ten years old and totally abused. Yet they were brand new and not cheap. All requests to have them come to try to clean them in place were stalling tactics. People who were going to help (who said it would be no problem to clean) never showed up and eventually we were told they no longer work there. No one seemed to care anymore. In the end our dream kitchen looks pretty shabby and at a huge cost.

Dishonest and unreliable. Terrible work and some of the work is still not completed...horrible…read moreexperience.

We are so happy we chose Flooring SF to redo our home. This team was professional from beginning to…read moreend. The crew was able to rip out old tile, level concrete and lay all new flooring in every room, including the Florida room, for a fantastic price. I'm very pleased with the quality of product and the labor that was done. The baseboard and casing details added a new updated look to our 90's home. We will definitely use Flooring SF when it time for a new kitchen! Jamie, thank everyone on the team from us! Amazing! Job well done!

I was recommended to Flooring SF by a friend and was told to work with Jose. I called the store to…read moremake an appointment where I was put on hold by the girl who answered and we got disconnected. I was in the area so I decided to stop by. There was a gentleman working with customers when I came in so I proceeded to the back of the store, there was a woman working in the back offices , I standed In her view to get her attention, after nearly 15 minutes of her finally taking her nose from her cell phone she greeted me. Nasty and cold to say the least. I will not return, horrible representation of the business which will ruin ones reputation. Apologies to Jose who lost a customer and I never got to meet.

What a terrible experience!! I was in contact with Robert. From the beginning until the end…read moreeverything was a challenge. They gave me an appointment with the templetor who never show up the first day. He finally came the next day. I gave him all the information of the design with pictures, he never reported them to the office. After over a month of negotiation about the price and the sqft he gave me a delivery date in October 14th. I confirmed 2 days before everything was ok. Robert told me I need to change everything because my slab was not big enough. They couldn't do the backsplash. The first template was 69sqft, I didn't change anything. Now he announced me the total was 94sqft because of the edge I picked. It didn't make any sense. I accepted the remove the backsplash in order to make it fit but I requested to have the leftover slab. They finally installed the island and countertop. They forgot to cut the cooktop. It was of the plan since day 1. They did a crack on the countertop. I requested bullnose edges only on the island, but they didn't respect the design and they did it even on the countertop. The edges are poorly done. They are not smooth at all. I'm so disappointed. It look old and ugly. It was a beautiful slab, solid rock, they just ruined it. Almost 2 months to get this kind of job, it's a shame. Of course I never got the leftover of my slab.

Minus One! They have decent product, BUT their service and business practices are HORRIBLE!…read more I had an entire kitchen & 2 baths done by them. Several slabs used and Leftover was nearly a Whole slab. We knew we'd have another project, so they tell me "OK, we'll hold it with your name & number." When we called them for the next project, we're told "Oh we sold it" !!! So now I'm out the co$t of nearly an entire slab !!!! Tried to reach the owner (Brian) but he's never around - staff tells me they never see him & have to text him. Danica never comes to the phone; Rebecca is on another planet. I tried Better Bus. Bureau - they are now listed as a "D" because they don't respond to complaints !

Did an amazing job on our kitchen! So happy with how it turned out and how fast they completed…read moreeverything. Highly recommend!

After careful consideration we entrusted Tops Kitchen to handle our full kitchen remodel and were…read moreelated with our decision. Lundy and her team of seasoned professionals spent countless hours with us both in person and over the phone working and tweaking the design. Lundy was beyond saintly patient and happily made numerous revisions to our design every time we "changed our minds", quickly emailing new renderings and plans. The Tops team were ultra-efficient, responding without delay, showing up on time, despite obviously having a busy schedule with appointments and installations. This from my experience, being from up north, is a rarity in South Florida. Lundy personally accompanied us to Prime Stone's showroom and handled all of the measurements, templates and fabrication for countertops as well. We were extremely satisfied with the quality and workmanship Tops provided, especially considering the fair price. Our kitchen looks like it's out of a magazine and appears far more expensive than it actually was! (Shhhhh...) Tops kitchen gives you the look and feel of a full, custom, kitchen without the designer price tag. If you are looking for first-class service from a hard-working, local small business look no further than Tops Kitchen. You'll be glad you did.

I don't know where to start--owner David is absolutely amazing, along with his team members Alex…read moreand Gabriel, who guided me through selecting flooring, baseboards, kitchen cabinets, and seamless shower doors. The staff was attentive, patient, and answered all of my many questions. And when it comes to pricing--an area that's always of great importance--GC Supply truly delivers a competitive edge.

Bad customer service. Cabinets took two weeks longer …read more.... I would definitely stay away from this place..... Trust me !