Lost the Amazon packages I returned. When I asked Lebron he said he couldn't help me, that there…read morewas nothing he could do. He then swore to me that no Amazon return gets a tracking number. Absolutely false. I returned an item to Amazon on 14 Dec 25 and it had a tracking number. They screwed up and now they want to blame someone else. No accountability and crappy customer service. Do not trust this store and do not trust the employees.

I went there with my box of 4 shocks off my truck weighted at 62 pounds paid 160 for shipping. All…read morefor the factory to email that they only received 3 they sent me a picture of my box and they was a huge hole on the side of the box must of been mishandling the package because how does that even happen. I went to make a claim with UPS off $800 they gave me a $100 which doesn't even cover the cost of a new shock, I called the store today and spoke with one of their managers who told me she was going to speak with someone and she would call me back in 10minutes and 30 minutes went by with no response from them so I called the store back just to find out the manager I spoke with left after the call which is crazy!!

I have used the shipping services of Pak Mail (#343) in Ocala, FL several times over the last 4yrs…read more& this store has consistently provided superior service. Donald is always very timely with replies, quotes for shipping my fragile antiques are always reasonable, receipts are emailed rather quickly, my items are ALWAYS packed with the utmost care & I am always super pleased when opening my shipments. This store is one of the BEST shippers I've used in the USA.

The best at packing and shipping all types of items. Important packages and gifts have always…read morearrived on time!

This store is 12 miles farther than the UPS store closest to my house. Still, this is the location…read moreI choose to use when I am in need of their services. Why? Because all of the employees are just so darn nice! A few days ago I needed a notary and two witnesses to my signature and went to Amscot because I thought they'd be cheaper. Amscot couldn't do it, but this UPS location seemed really happy to help and was the same price as Amscot, $10! I had no idea they did fingerprinting and copying in there as well. It's such a nice, small little store just brimming with friendly, happy, helpful employees. All of my Amazon returns go through this store, and now so will all my notarizations. It's a great place!

Friendly, efficient, attentive/ gets you in and out quickly. My go to for all my packages.read more

Best place in Ocala to ship unless I miss the 3 pm FedEx deadline then I go to the FedEx drop Box…read moreon NE 10th Street across from Publix on Silver Springs Blvd (East 40). If it's only ground I go straight to FedEx on SW 60th Avenue. Clerk is extremely courteous and knowledgeable. Since there is only 1 employee, she closes for lunch from noon to 1 pm so plan your drop offs accordingly.

If I could give fedex a -0 I would .this company is incompetent at delivering or finding loss…read morepackages. They act like they are trying to help when they are not. The delivery drivers drive through the rv parks fast like he is late for lunch.dropping off packages in places they don't belong, then they say they opened a ticket and then they can't find it, or they can not locate, but don't want to take ownership of there mistake in delivering to wrong site. I am a manager of a business and will let anyone who I can tell not to use FedEx

They have a good system but "Amazon"and the return policy cause me time an hour because of "Amazon…read morepolicies" pac-n send good people.

I absolutely dislike giving any business a bad review, however this is definitely warranted and…read moreshould serve as a "Heads-Up" to anyone wishing to ship their packages from this business!!! I feel this business is taking advantage of elderly people buy selling them shipping insurance on their packages they send via FedEx, UPS, DHL or any other carrier. They inform their customers that they are buying shipping insurance through the carrier they are shipping with i.e. FedEx and charging $1 for every $100 dollars of coverage. Unfortunately, the customer is buying Sentry Storage's insurance which does not cover the package from damage unless THEY PACK IT for you (which is not disclosed to the buyer) and their insurance will only cover the loss of the package. The other sad component of this misleading purchase is that if you buy coverage through your shipping carrier i.e. FedEx for $0.98 for every $100, this coverage is not only cheaper but DOES cover for damage or loss of the declared value. Unfortunately, having to now file claims against their store Bond and Insurance for selling false coverage on packages they do not cover unless they pack it. SAD SAD Situation!

Most of the staff here is very good. One gentleman is extra cheerful but that's ok, it's fun…read more They often make me laugh but maybe I overshare about my ugly returns. They are efficient and get me out of there even when it's busy. Handy location next to Publix so I don't have to make extra stops.

First thing, I never thought Of looking up the review for a UPS store now after this horrible…read moreexperience I just had I'm looking it up and I see all these one stars I wish I looked before. I came in to send a package simple enough they told me it would arrive by Wednesday it was a gift from my mother in the nursing home . it didn't arrive . I put the number in and UPS doesn't recognize the number i get into my car and drive down she looks at my receipt and tells me it was sent through the post office I told her I didn't go to the post office I came here to UPS she had no answer I feel someone should have mentioned that they sent it through the post office if I wanted to go to the post office I would've went to the post office the package is now lost thank you UPS store

The Village Movers and Storage deserve more than 5 stars because of the wonderful job that they…read moredid. They were professional and competent. Dominic and Nate did everything and more than expected. I would highly recommend them to anyone who wants fair and honest movers.

This is my experience with Village Movers and Storage. I would only recommend this company to…read moresomeone I absolutely despise. My parents hired them to move their home and items in their storage unit from Florida to Texas. According to constant updates throughout the process from my parents it went poorly from the start. I also have my own experience with the company once they got to Texas. They showed up hours late to my parents' new home. We didn't realize how badly they would treat my parents' things until they arrived in Texas. It became evident very quickly that they did not organize anything that was packed. We also started seeing items come in broken in pieces. They ruined family heirlooms. Childhood pictures were scattered on the floor of the moving truck. Chunks and scrapes were all over multiple pieces of furniture. Shards of glass were lying in the bottom of boxes. I have plenty of pictures and video evidence of the treatment of all of the boxes and furniture. The men packing and moving clearly threw boxes wherever they would fit on the truck (have more picture evidence). We found a solid wood headboard on the floor of the moving truck with dollies and boxes lying on top haphazardly. The men also carried in pieces of beds taped to random boxes. Rugs have stains on them and my parents' beautiful fabric bed frame is covered in black marks. A big canvas piece of art has finger prints stretched into it with brown marks from dirt. I'm not sure that we will ever find all of the pieces to put everything back together because everything was left in complete disarray. Now that I have painted a picture of the treatment of my parents' things I will describe the way they were treated by everyone in the company. The owner of the company called my mom a liar for being upset and letting him know that the movers were late on arrival. The son of the owner called my mom a smarta$$ for getting upset about the treatment of their things. He refused to allow his men to unload the rest of their trucks and held my parents' things hostage while demanding that they get cash to complete the payment outside of the contract agreement. My parents had to go to the local police department. The police department contacted the owner of the company who claimed that he had directed his men to take my parents' things to a separate storage unit until they procured a money order with the rest of payment before they had completed the terms of the contract. The treatment was absolutely despicable and disgusting considering the condition of their furniture. The movers cursed at my parents and ended up almost getting in a fist fight with each other before they were kicked off of the property. I am only thankful that we were able to get the rest of the boxes off of the truck and nobody got hurt. Also the movers smelled overwhelmingly of weed and should not be operating moving vehicles. This company is a sham and nobody wants to hire them to move. It will cost you far more in replacing your furniture and many personal items will be damaged.

Coya is a hard worker, very professional and helpful, I appreciate her service and Highly recommend…read moreher, thanks for your service!!!!

Worst moving company ever. They destroyed my furniture, car and clothes. If you care about your…read morebelongings DO NOT use them. After I documented all the damage, they denied claim. Horrible customer service. Reached out to owner Mr. Hill numerous times and he never had the honor or courtesy to contact me.