Jazmin was great to work with, easy to set up appt. Had an issue with the shower, David C was fantastic, very polite and on-time. Unfortunately we had to have another plumber w/FlowPro come back the following day as the water stopped running again. Rudy came out did an inspection, then Rodney B came out the following day for the final repair. So far no issues, seems to work great now. I would recommend Flow Pro to anyone. From office staff to the plumbers, they kept me up informed of appt time, name and pic of who would be arriving to do do the work and followed up after the appts. Great company !! read more

Owner quoted us for all 3 toilets and both showers, team comes and doea all the work(actually totally misses doing 1 of he showers) and also states to us the mastwr shower only needed a knob afterall and is not having any other issues!! So they knocked off a few hundred bucks l. we called and they came back to do the other shower (not the master one that got discounted because it only needed a knob!)... fast forwars to End of service , the guys just wanted to take a look at the master shower... Guess what?? Its a leaking cartridge and it neess to be replaced!! They write some Crazy expensive quote!! ive called twice since!! the owner or the company orignally quoted to Fix the master shower cartrisge etx, first crew said its fine wnd deducts aeveralhundred since its fine... second crew see it needs the work done(yes we knew tbat the owner knew that and we literally paid alot of money(minus a few hundred because its fine right)?? Flow pro, we already paid for moet of The master cartridge to be fixed, we should only have to pay the amount "removed" from theprimary quote because it did need to be done.. My mother and i tried to explain this several times now but its not sticking, flow pro you need to contact sue menke and achedule a servcie to fix the primary shower for the amount that was removed from the first visit when it was incorrectly passed over. the owner is top notch tech, unforttunely that has not totally rubbed off on the other guys yet This needs to be made right !! Please call, check with owner? Verify all this because we do like the service wnd the guys wre allreally nice ans genuine everyone makes mistakes.. I look forward to change this to a 5 star review! read more

I called Flow Pro Plumbing for a customer service annual inspection and Rodney, arrived on time, explained the issue honestly and gave a fair price before starting. No hidden fees, just straightforward service. The honesty and professionalism made the whole experience stress‑free. Ozzy, who arrived later that day continued to work to get our faucets and valves replaced in our master bedroom and guest shower. When he discovered they had a missing part, he followed up the next day to make sure it was addressed and taken care of. read more

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Flow Pro Plumbing was great. Rodney and Ricky were really kind and did an awesome job fixing our plumbing problem. They were respectful, fast, and made everything easy for me. Rebecca kept me updated the whole time, which helped a lot since I'm a full‑time mom and also in school. I'm really happy with their service. Definitely a 5‑star!!!! read more

We were in the early stages of moving into a new residence when we discovered the suspicious sound of a water leak after turning off an outside water faucet. Being a Sunday, we were certain that we would have to turn off the water and wait for Monday but Flow Pro had a technician at our door inside of an hour. David C proved to be a highly competent and resourceful young man who diagnosed and confirmed our problem. He completed the assessment and repair in record time and turned a miserable Sunday into a great day. Thank you, Flow Pro and especially David C. read more

The whole crew at Flow Pro plumbing are incredible. I fully trust Jesse and all his estimates and advice. He's so professional and courteous. He always does a really good job and tells you the honest truth about the situation. Today I had my annual check up. Jordan was able to get me squared away along with Rudy. I really appreciate how personable everyone is. They really are a good honest plumbing company. I forgot the service managers name I think it was Rebecca but she was awesome as well. Flowpro Plumbing is my number #1 for all my plumbing needs, Give them a try I bet they'll be your number #1 as well read more

Hats off to the whole team of Flow Pro for giving us amazing service today!!!! I called in yesterday & spoke to Jasmine regarding the toilet water flushing every few mins... an appt for Wed morning between 8-10 am was given, Immediately I received an email & txt msg .... Today morning around 8.30 am I got a msg regarding my appointment along with the name & pic of the technician. I liked that very much... I was prepared for my appt. Gem P the technician came & tested to check the leakage, after few mins the cause was detected ... he asked for few mins to talk to his manager & come back with various solutions. After some time he came back & we went through various options but I needed some time to think & discuss. Gem never pressured me he respected my decision & told whenever u decide let us know. I paid the $89 service charge ( which was clearly mentioned by Jasmine at the time of appt...& was told if we proceeded with them they will consider this amount in the billing) I called back Jasmine for some guidance she understood my situation & connected me with their manager Jesse who went through all the various options in detail & explained all the scenarios.... Which was very helpful in deciding which option to go for.... Once decided I called back the office & Jasmine took my order (after approving electronically). Kayla(from the dispatch team... hope the spelling is correct) was very helpful & accommodating . I requested the work to be done today as it was quite urgent...Karla did her magic.... She was able to schedule the work order for today itself.... After few mins Gem showed up with the new toilet , he removed the old , installed the new one checked if everything worked correctly once satisfied then he called us to recheck & once satisfied he was ready to go. Everything went very smoothly & it was done within an hour. From start to finish Gem was very easy to talk to, he knew his work well & cleaned the area once done very professional. Will definitely call Flow Pro for any further needs. Also will highly recommend to my friends & family for any plumbing issues. I want to thank Jesse (manager) for all his advice & taking the time to talk to me & putting me at ease during the whole process. Furthermore Jesse gave me some discount which made us extremely happy & grateful. Special shoutout to Jasmine, Kayla for all their help & patience during this entire process and would like to thank the entire team of Flow Pro for giving exceptional service today!!!! For reference this is Bee. I am very proud to give my business to my local community. read more

Flow Pro Plumbing - Amazing service!!! - Plumbing Near Me - Brentwood, California

Our technician, Josh, was incredibly knowledgeable, professional, and patient while explaining everything clearly. You can tell he really knows his craft. On top of that, Rebecca, the service manager, even came on-site to assist and make sure everything went smoothly -- that level of care is rare these days. Thank you! read more

I would highly recommend Flow Pro Plumbing for so many reasons! First, when I called to get an appt, Jazmin was kind enough to FaceTime me and show me how to turn off my water to avoid further leaking. Then she texted me that night and was able to move the schedule around and get a Tech out to my house at 8 am the very next day! Josh, the Technician came out promptly at 8 am and quickly diagnosed the issue and supplied a thorough estimate with FOUR different options! He was professional and knowledgeable while he was at the house. I also spoke to Rebecca who walked me through the different options and explain the pros and cons of getting a smaller water heater. All in all, EVERYONE as Flow Pro Plumbing provided me with "white glove" service and I would highly rate them 10 out of 10! Thank you, Team, at Flow Pro Plumbing! read more

Wow!!! These guys tried to charge me 738.00 to change a shower valve...lol. The part cost $44 and took me 15 minutes to do on my own, normally I don't write reviews but thought I would put it up for anybody who might not have the necessary tools or ability to do it. Please get an estimate from a different company! The tech who came was very friendly and on time read more

Flow Pro helped us with a main water leak at our home and thankful for the professional work and prompt service.

We have been using Flow Pro since 2019 when Jesse and company re-piped our house. We just got a new toilet and it was installed on the same day along with a water pressure gauge. We were given all the options and answered all of our questions. The tank on the toilet was a bit wobbly but they came back and fixed it. Great service. Thank you. read more

Technician was prompt and professional. However since the price to clear a sewer line is typically $350 to $600, the final cost of $1,790 was excessive. I felt we were a little upsold since they said the clogged pipe was very hard to clean. read more

Thank you Elijah, from Flo Pro for getting to the problem of our lack of water pressure in our kitchen. Thank you also for going over the Halo water softening system. Elijah was prompt and knowledgeable and friendly. A great experience!!! read more

After my emergency leak got repaired, I decided to have my plumbing re-done. I've had a few minor leaks over the past 2 years and got tired of being nickel & dimed with repairs The owner Jess presented a plan and pricing that included a NEW water heater. I found the price very reasonable. From the Owner Jess to the service technicians (Hamza, Omar, & Josh) & Office staff (Kayla & Jasmine) I found them very competent & friendly Hamza is the lead plumber, he took care of making sure the job went smoothly & all the "T"s &!"I"s were crossed and dotted. Can't say enough good things about Flow Pro. If you're in need of plumbing services, consider giving Flow Pro a call In my opinion, definitely a 5 star business!!! read more

Very responsive and easy to schedule, but that's where it ends. Our tankless water heater had an error code that signaled the need for a cleaning. Cost for a cleaning? $300.00, but only $150'ish if I signed up for their membership. The valve. The cold water valve had a damaged washer that the tech said is NOT sold in stores. The only solution was a new valve that was 580.00...for one valve! Today I went to home depot and found a set (two brand new valve's) for $139.00. Oh, and I found the washer for $1.99. I spent almost $800.00 dollars for a valve and a cleaning. I called today and asked to speak with a manager. Jesse should be calling me back. Hopefully he's able to make it right. read more

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Yesterday our landscapers reported a fairly large leak at our domestic water meter in front of our house. I reached out to our normal plumber but he was unfortunately unavailable but he did recommend Flow Pro and provided me with their number. I called and received their voicemail and decided to try their website. Making an appointment online was seriously one of the easiest I've ever had to deal with. They ask you to provide information of your issue, pictures of you have them (I didn't) and then they provide you with a decent amount of availabilities including same day!!! I made my appointment for the following morning with a 2 hour window. Flow Pro provides reminders and updates of your appointment via texts which is super helpful. When my tech was on his way, I received a text with his name and picture (so great!). Hamza was so friendly and absolutely amazing. After checking the problem, he explained what he believed was the issue, provided 3 different options with pricing. Once selected, he got right to work. Repairs we're completed in a few hours (included a lot of digging, locating the leak, getting parts, repair and clean up). Your receipt is emailed to you with a ton of pictures of the repair which is another thing I think is really awesome. Side note, although I didn't leave Flow Pro a voicemail when I initially called, the office still called me back, apologized for missing my call and asked if they could help. I wouldn't only highly recommend Flow Pro but also our tech, Hamza. Thank you so much for making this terrible situation a smooth and painless one! read more

Not the greatest experience , Had an issue with my water heater. Flow pro sent over a technician to diagnose the issue in which they offered a plan & warranty for repairs, The repairs were made but again had to call next day for same issue. Now they send another technician , to review previous technician diagnostics in which he invoice me for additional repairs . Repairs were not done right first time, was informed that repairs for issue had a 1 year warranty . They describe additional services/repairs , not sure why the first technician didn't correct the problem. As this should has covered the warranty repairs Next time I'll take my business elsewhere read more

Originally I called them to help with the clogged main line sewage - Ended up canceling the appointment because we found out it's the City's responsibility, but 100% recommend them! Friendly and responsive. Will definitely use them if we run into another plumbing issue! read more

I had an urgent plumbing issue that resulted in having to shut the water off at the main. Flow Pro was able to come out the same day I called and fixed the issue (broken shut-off valve in laundry room). Elijah and the owner, Jesse, repaired everything, so it's all good now. read more

Our new home had lots of plumbing issues and Eli did a great job getting everything fixed. He clearly explained our options so we could decide on how to get the most out of the money we spent. I highly recommend Flow Pro read more

Today, I learned that all the issues I have been having with my washer were a result of the whole house water filtration system not being properly bleed that I had purchased. As time passed, I started getting errors on my washing machine and eventually my washer just wouldn't work. When I took it apart I found carbon caked inside and it had clogged it. This is after I ran my bathtub for an hour after the technician left when the filtration system was installed. Super frustrating. read more

Professional service from start to finish. Prompt service...diagnosed our drain problem and fixed it on the same day. Pricing was very reasonable. I highly recommend!! read more

We had 2 major issues happen on a Sunday to cause major damage that needed immediate attention. Jesse was fast, explained and showed us everything and stayed until it was working again. Kayla was wonderful on the phone with scheduling and financing options. Jesse and Elijah came back to finish and we couldn't be more pleased with their work. read more

Very expensive and it wasn't an emergency call three hours work for a main shut off valve in the wall of my condo cost me $950. Not even a union shop. read more

I purchased a Halo water softener 2 years ago from Flow Pro. I started noticing a blue green residue being left on all my fixtures and a white film around the sink. This was never there when I had my previous water softener. I called Flow Pro, and the service guy tested the unit and said that everything was fine. He said that I need to change the fixtures in four of my sinks and one shower. This cost me another $5000. When I returned to look at the job the shower looked terrible only part of the fixtures were replaced. The technition said that the only thing I paid for was The shower head changed. I still have a rotted tubes and handles. To finish the job on the shower it will cost me another $3000. Flow Pro is a terrible company that doesn't stand by their product and charges an insane amount of money. read more

Great job! Hamza B did an excellent job from finding the leak, the possible issue causing the leak, explaining how he will repair it and fixing it. He answered any questions we had. We appreciate the time and effort he took. He certainly enjoys his job. Couldn't ask for any better. read more

We had a tech come out and he couldn't finish the job and the time around. He said that he would need to go into the wall and do a few other things before he could complete the job. Gem showed up the next day with the part to fix the problem, but it was cracked. I wonder why he didn't check the part before he left the office. He spent an hour doing the job. So a total of two hours worth of work they charged us $1300 plus I do find that outrageous for two hours worth of work, I don't think doctors get paid that much. When they quoted you a price, make them explain it in full detail. One day they said one thing and the next day they did another thing. read more

I have been a customer for over 4 years. I recently had a tech come out for a minor leak from a drain pipe. Easy repair right? The tech didn't listen or look at the leak but immediately diagnosed it as hard water and claimed I needed a water softener. Then said if I didn't get it, I would have the same issue within months! Interesting because I've lived here 4yrs and never had this problem before. Forget the fact the pipes have probably never been replaced since it was built in the 90's but okkkk. I disregarded the upsell and asked him to focus on the replacement, big mistake! The tech: 1) asked me where the hardware store was (you don't know?) 2) told me he was replacing it w black pipes (and didn't-see the cheap white ones) 3) needed to take the pipe so he had the right size (this seemed odd to me-isn't there a standard?) 4) asked if I wanted to check his work (side eye?!? - you're kidding me right?) I declined his offer to put everything back because I just knew I'd be calling them back. The very next morning I turned the water back on and the water was streaming under my sink. A few things come to mind: 1) The prices don't match service, quality or experience 2) Is there a skills check in place for techs? This tech had no idea what he was doing or selling. I got charged for a reconfiguration and nothing was different. 3) I could've done a better job you tubing the steps 4) I called 3x over several days to speak to the owner - crickets and a ton of excuses from the receptionist ** imagine the cabinet damage that could have happened from this careless work ** read more

Flow Pro Plumbing - This is the poor installation - Plumbing Near Me - Brentwood, California

A copper pipe in the ceiling of our downstairs guest bathroom sprang a leak. Landlord chose Flow Pro. So happy she did. Flow Pro Tech's Alyssa & Josh were outstanding. They both knew exactly what to do to diagnose and fix the problem. They were both kind and considerate. They answered the service call in less than half an hour. Two days later it was fixed, as they had to wait for a part. We had to turn off the water in-between necessary tasks, but slow drip, so water pooling was manageable. Highly recommend Flow Pro Plumbing. read more

Friendly fast and efficient. Great customer service!! Booking was quick and easy and great text message updates from Flow Pro ie: letting me know who my technician was with a picture. Informing me of when the tech was on the way. Overall great experience kudos to Flow Pro and thank you Charles!! read more

My experience with Flo Pro Plumbing was wonderful. At a time when I was having a plumbing crisis and had already been let down by one plumber, I was admittedly feeling very anxious when I reached out to this company and another plumbing company about the leak on my property. The first "company" that I contacted completely dropped the ball on me after canceling multiple appointments that I'd set with him as my leaking pipe dished out approx. five gallons of water per day - causing me unnecessary loss of water and time. After having to reschedule with this person two times over a period of five days I decided to tell this first company "no, thank you" and look for a new plumbing company. Disillusioned and in a state of panic, I reached out to another company on a Friday afternoon (immediately after the last company flaked on me) and explained my situation, and asked when they could come out to provide me with an estimate. This company said they had nothing until Sunday. I decided to schedule the appt as I realized that it was Friday afternoon and my chances were slim for getting another appointment sooner. And even though this company seemed a lot more professional than the last I decided to reach out to another company just to see if they had anything sooner but also to compare price quotes. The third company that I'd called was Flo Pro Plumbing (FPP). Immediately, everything felt different - the professionalism, customer service, and interest in wanting to help me resolve my problem as soon as possible. FPP was booked for the rest of the afternoon and explained that they are closed on the weekends. However, they offered me their soonest appointment - which was on Monday afternoon. I took the appointment but I'm sure the disappointment in my voice was pretty clear. I believe the agent noticed this and let me know that she will keep an eye out for any cancellations and try to bump up our appointment, if possible. I was very grateful but didn't expect it to happen. Not even an hour later, I get a text and a follow-up call from FPP. They were offering me an early morning appointment. This made me happy and made me feel even better about the company. On Sunday, the second plumbing company that I called came out and inspected the leak. We received a quote and told them we would give them a call after discussing it. Though, for some reason, this company didn't do it for me. We just didn't connect. On Monday morning, FPP came out to our property and began their inspection. Immediately, I noticed they were doing things differently. Their inspection did not just consist of them looking at the underground meter and water flowing down my driveway with a "yup, it's a main water leak" to follow. Instead, they really took their time and spent nearly an hour looking over my property, inside and out, and explaining things to us along the way. What's more, the worker was very friendly and easy to talk to and ask questions. After the inspection was complete, we received the quote. It was a lot higher than the other two companies for sure. But the confidence that this company gave us in their ability and pricing made the price worth it. Let me explain, FPP let me know that their pricing was a flat rate with no hidden or potential "unexpected" future costs. The other companies that had come out offered lower upfront costs but were sure to explain that more fees could be applied if new issues were to come up. With FPP, I didn't have to worry about this. I knew exactly what I would be paying and when. (Side note: They also offer financing for those in need of it.) So we agreed to move forward with this company. FPP realized that my issue was an emergency and in order to prevent more water loss they were able to get someone out in the same day to start the prep work for the main repair job which was to commence the next morning. I won't go into great detail about this part. But I will say that these guys were hard-working, professional, and efficient. The job lasted for three days and is still pending a final inspection from the city. Still, I came here to sing my praises about this company because they are exceptional in so many ways. Thank you Flo Pro Plumbing for coming to my rescue. You will be my go-to for all future plumbing needs. I highly recommend these pros to others as well. You will not be disappointed. read more

We had an outstanding experience with Flow Pro Plumbing. Our shower head began dripping persistently. We received an estimate from a company with whom we regularly work, but they could not come to site for several days. Their work order consisted of switching the valve out, which required sheet rock work. We called Flow Pro since we'd worked with them before, and Kayla was the best again. She had an opening that afternoon, and she stayed in contact throughout the process. Just superb management. Our tech, Elijah, was a total pro. Courteous, answered every question, good guy. He diagnosed that the cartridge could be bad and would start with that. If that fixed it, no sheet rock and valve. He was right and not only saved us half the cost but did it right and quickly. Elijah took the extra step of testing the shower head water and suggested we consider a whole-house purifying system. He also thought we should switch out the front spigot because it was so old. This extra attention meant a lot. We will definitely contact Flow Pro with our next plumbing need. read more

Flow Pro was available to come out when other plumbers were unavailable to service a plugged up kitchen sink. A young man came in and visually looked at the area under the sink before doing anything and pitched some sort of super cleanout service which I declined. He then took apart the under sink drain pipes (the p trap) and removed some food debris. He then pointed at some other pipes beyond the p trap and said his snake would not fit in them. He pitched a new set of pipes which he said he could clean out better with his snake device. Since our home is relatively new, this didn't make sense either since it seemed he should have the equipment to cope with a simple plumbing job. After about 25 minutes time, the charge was $329. Update: One month later, the drain was plugged up again. We called our preferred plumbing company, Henson Plumbing, who spent the same amount of time, first inspected the cleanout access outside the house to narrow down the problem which the other guy had not even looked at, cleaned out all the pipes under the sink completely, gave us some good tips for maintaining our sink drains, and charged us $135. Clearly we were taken by a person only interested in upselling services and padding his bill. read more

Flow Pro Plumbing is fantastic! First, when we called someone actually answered. Second, the call in was pleasant. Third, Elijah arrived on time the day after we called. Fourth, Elijiah was very professional, courteous and knowlegeable. Fifth, the work was completed efficiently, and the price was reasonable. Sixth, the owner personally inspected the workmanship" unannounced" for quality control. I highly recommend Flow Pro Plumbing to anyone that has a plumbing job. They did a great job!!!!! read more

These scoundrels need to be exposed. Jerry, the owner, changes your water report to 'Normal' when your water is 'Hard'. He won't take responsibility for his overpriced equipment that was installed. He said to me, 'Why are you the only one that complains?'. He shifts the problem to the client. Flow Pro always says on the phone, 'We want you to be happy.' Well, we aren't. I didn't research this company before I hired them, as I usually do. Research, research and research. read more

Jesse came out and gave us great feedback and information about our water softener. Very knowledgeable and most important very nice and was right on time. Thanks to Jazmine also, for squeezing us in on a busy week. read more

Flow Pro is reliable and provides a fast response. They did a great job with my faucet on one visit and thoroughly repaired an underground leak on a second visit read more

We have used Flow Pro Plumbing twice now and are 100% pleased with their services. Both times I called to schedule an appointment, Kayla has gotten us set up for same day service. Thank GOODness because when you need a plumber, chances are you need them ASAP (not in a few days, like our old plumber)! I like how Flo Pro sends text message reminders. They send an initial text confirming your appointment, and then additional messages letting you know who to expect (which technician), and another when they are on the way to your home. Our most recent plumber was Steve Goodnight and he was quick, courteous, and kind. Costs are reasonable and fair. While I don't want to have to call them anytime soon, when we need a plumber we know where to go - FLOW PRO. read more

Flow Pro Plumbing - Steve Goodnight with Flow Pro Plumbing - Plumbing Near Me - Brentwood, California

I had called several hours and couldn't find a plumber. Flow Pro was unable to help me and I needed a plumber right away. Rebecca who works there noticing my frustration, offered to call plumbers for me and get one who would come right away. She did and had me a plumber for me within the hour. I am so grateful for the help. Sunny read more