They delivered totally different flowers from what I ordered. They were not even the same color that I had ordered. I gave it a 1 rating - because they did deliver the flowers and they were in nice shape. Do NOT order from them! read more

DO NOT order anything from this place! It is a scam! I saw a beautiful colorful arrangement of flowers online in a pink vase that I paid $105. What actually got delivered was something that looked like a 5 year old picked up from the Dollar Store & not a clear vase. I was actually embarrassed it got delivered!! See first picture versus what was delivered! read more

DO NOT ORDER FROM HERE. We ordered two arrangements for an out of state funeral. I called to place the order to ensure it would be at the funeral on time. She assured me yes they would be delivered by 9-9:30 am. The service began at 10am. We received an email at 9:07 saying "due to supply issues they can't deliver the arrangement". I don't believe they ever intended to...one was a large floral arrangement from my 91 year old mother as it was her sister's funeral. Mine was a potted plant. They are not legit. This was horrible merely minutes before the funeral. I will be worried about the credit card numbers also now. I think the whole company appears to be a scam read more

I found on line for next day funeral. I am out of state. Put in zio code of church and funeral home in Jamaica, NY. Flowers by Nora popped up. I chose the Peaceful white garden and upgraded to Premium $89.00 (before fees). I even called them to make sure they knew viewing time at funeral home (for delivery) vs funeral service at church. They informed me no problem would be there well before 4 p.m. next day. The bereaved family sent a picture and a thank you for remembering. The flowers were sent in behalf of my late sister as this was her best friend's family. The pictures say it all...what I ordered vs what was sent. To make matters worse when I called to complain about a total different bunch of ragtag flowers they proceeded to hide behind their policy of being able to make substitutions as to flowers, containers, and arrangements. I have NEVER had a florist make these changes without contacting the customer for approval. Nothing they put together (not arranged) remotely resembles the item I selected. I told them I would do both Goggle & YELP reviews, as well as notify American Express and file a complaint on the charge. They wrote me back that after careful consideration a $30 rebate would be sent to my method of payment. I am heartbroken this was displayed at a funeral and they should be ashamed. I am 2300 miles away. Lesson learned. Everyone else be ware. I should have found a recommended florist from church or funeral home. I usually use local florists of recipient's area. I had no time in this instance and thus got burned. read more

Flowers By Nora - This is the flowers I chose upgrading to Premium ($89). The two don't even look alike! - Floral Designers Near Me

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I ordered a Bouquet of flowers from their website but only after talking to its customer service on the phone about the choices I had and pricing. I was told that the bouquet shown on the web site is for the "Deluxe" at an additional charge and I agreed to it. So I placed the Order # N-3142-790494-5643 on July 9, 2026 for delivery on the same day. I had paid $93.88. The bouquet was delivered on the same day as promised. But, after the delivery made, I find out that the amount of flowers in the vase was much lower than what the photo had shown on the website and even the Vase was a bit smaller! When I complained, I was refunded $20.00. And, I was OK with it. But then next day the flowers started WILTING! I complained again and asked for a replacement or full credit per its own published RETURN Policy but I was refused. Here is a copy of its policy statement: "Refunds & Replacements We offer refunds or replacements for products that arrive damaged or do not meet quality expectations. To request a refund or replacement, please provide your order number, a detailed description of the issue, and, if possible, photographs of the product." Based on this deceitful business practices, I advise all future customers NOT to use this company. read more

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Very disappointed. I cannot believe this company is still in business. I wish I had checked Yelp before ordering because I had the same experience as everyone else. See a beautiful arrangement, receive something completely different and not worth $95... and of course there's a random $20 service fee that I understand now.. it's because they refund you $20 when you complain. This business should not be allowed to stay in business. read more

Flowers By Nora - What I got - Floral Designers Near Me

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I contacted the company regarding my order, and they requested photos. I provided clear pictures that clearly showed the arrangement I received was significantly different from what was advertised. To resolve the issue, I requested either a replacement arrangement comparable to the approximately $70 difference in value or a full refund for my $93 purchase. Instead, the company initially offered a $20 credit and later increased it to $30 without discussing or providing the options I had requested. Unfortunately, I was very disappointed with both the product and the customer service. Based on my experience, I would not recommend purchasing from this company. read more

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Three weeks before Mother's Day, my daughter ordered a $90 floral arrangement from Flowers By Nora for delivery. The first photo shows what was advertised online, and the second photo shows what we actually received. The arrangement delivered was about one-third the size of what was pictured and honestly looked nothing like what was ordered. To make matters worse, it was delivered the day before Mother's Day instead of on the actual holiday. When we contacted the company, they did nothing to make it right. Their policy apparently allows them to substitute arrangements at any time, but this was far beyond a reasonable substitution. I would never order from Flowers By Nora again. I truly hope they read this review and do the right thing by giving my daughter a full refund because the product we received was absolutely not worth what was paid. read more

Flowers By Nora - What was ordered - Floral Designers Near Me

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False advertising, they do not care about the accuracy of what is ordered. My husband ordered a very specific basket and what they sent wasn't even close. It was crap! And the flowers started dying the same day! Do not use them! read more

Flowers By Nora - The upper left is what I received and the bottom picture is what I should have gotten. - Floral Designers Near Me

I ordered a floral arrangement on May 21 for a dear friend's mother's funeral on May 29. I received a confirmation email. On the morning of May 29th, I received an email from this company saying they couldn't deliver the flowers due to a supply issue, and I would be receiving a full refund. If supplies were an issue, surely it would have been apparent the day before when I could have made other arrangements. But to receive this message at the time of the funeral, is disgraceful. I wish I could put them out of business read more

I placed an order. Citing a "supply issue" they canceled my order by email. As I was away, I did not see it. The decent and minimal thing to do was to call me as, all along, I thought the family had received them. Unprofessional read more

Trying to shop local I went with this company. $59.99 plus free delivery bouquet turned into an over $80 investment. A service fee of $18.99 was added with no explanation. The first picture is the stock photo on their website with the description of the bouquet. The second photo is what was actually delivered. I am appalled and embarrassed that this was sent to my friend. The flowers are sad and droopy. My local Tom Thumb has better arrangements. I do understand the stock photos will not match the actual delivery BUT COME ON!?! Really..... read more

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I ordered a standing spray for my Uncle's funeral. They said they would have it delivered to the funeral home on the day of his services. I later get an email saying they were unable to fulfill my order and refunded my purchase. The funeral services were 2 days away making me scramble to find another florist last minute. Highly DON'T recommend Flowers by Nora. read more

My experience was extremely disappointing. I placed an order for same-day delivery and, after calling four times and emailing four times throughout the day, I was repeatedly assured it would be delivered. It never was. Customer service was unable to provide accurate information or tell me what was happening with my order. I also didn't realize I was ordering through a broker rather than a local florist, which was very frustrating. If you're expecting reliable same-day delivery or want to support a local florist, I would recommend looking elsewhere. Based on my experience, I would not order from this company again. read more

I was duped by this company. I did not check yelp first sadly. I understand substitutions are possible but the premium container disappeared, the focal flower disappeared, the palette shifted, and the overall design category change read more

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Take a look at what was delivered versus what was on the company's website. This isn't even a real florist! It's two guys shoving bulk daisies into mason jars. I called and requested a refund. They said "we didn't have the selection of flowers on hand, so we will give you $20." I paid over $100...and am filing a claim with my credit card company to deny payment. UPDATE: I was issued a refund for the full amount. I would delete this post, but wasn't able to take it down. So, please know I did get my money back. read more

Flowers By Nora - Flowers by Nora is rotten to the core. - Floral Designers Near Me

It was my 22 nd anniversary and i wanted to send a nice plant. I searched the internet and Flowers by Nora came up as local and same day delivery. I placed my order early in the morning. By 7:00 pm the violets were never delivered. So I initiated an email to find out the status. It wasn't until the next day that I got a response. I got a sincere (generic email) apology and they would issue a refund. well I made the mistake every review mentioned. DO NOT ORDER FROM NORAS. I will report them to the better business bureau read more

SCAM! DO NOT BUY! My father thought he was on the local florist page but he was mistaken. This site popped up & bought flowers for my mom's birthday. $107.77 total & it has GOT to be a joke *yea, on us!! It said it was a local florist in the Lancaster, PA area. It is not. My father was mistaken by their Google Ad. First florist popped up on Goggle as a local florist & my dad didnt realize it wasn't the florist he normally uses. Its a complete disgrace & disservice to the local florist shops. Flowers are not the quality or type mentioned in the ad. We paid for a deluxe but did not receive a vase. The flowers were dropped at our door, we were home, in a USPS PRIORITY CARDBOARD BOX!! The flowers were also cut from the top because they were dying. Also, Withered brown on the tips. The flowers were delivered with no water!!! Let that sink in, flowers with no water!! We also paid for choclates that were not received. In addition, we paid for a Full Size Greeting Birthday Card & received a plain white card with a slit of paper inside. The florist didnt even handwrite the note. The card is a plain white card you buy to make your own / print your own. It was absolutely pathetic. We will be filing it as a scam with our bank if Nora does not get back to us with a refund. Like another review, we will be filing with the better business bureau. Attached are photos so you can see the flowers delivered ina FREE USPS PRIORITY CARDBOARD BOX!!! I can't make this stuff up!!! DO NOT - I REPEAT - DO,NOT BUY FROM THIS COMPANY! read more

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What I ordered vs what was delivered!!! Should have read the reviews !!! Customer service was not helpful or understanding ... DO NOT ORDER !!!!! read more

Flowers By Nora - What I ordered vs what was delivered!! - Floral Designers Near Me

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DO NOT ORDER FLOWERS FROM FLOWERS BY NORA WITH THIS PHONE NUMBER: (844)-236-9077 I wish I had read the reviews before I ordered. I ordered a $150 funeral arrangement to be delivered to the church on the day of the funeral. They were NOT delivered. I called the next day and was told there were "supply chain issues." I guess if you don't attend the funeral, you may never know your flowers didn't arrive. Fortunately, we were there, saw the flowers were absent, and were able to call for a refund. Let's see if I actually get refunded. Don't do it!! read more

I ordered two separate sympathy standing sprays -- one Deluxe and one Premium -- and unfortunately was very underwhelmed by what was delivered. The arrangements received did not resemble the photos shown on the website in size, fullness, or overall quality. The advertised sprays appear lush, substantial, and thoughtfully layered, while the delivered pieces were noticeably smaller, sparse, and lacked the floral density expected at this price point. Given that I paid extra for both a Deluxe and a Premium upgrade, there was no visible difference from what would be considered a standard arrangement. The upgrades did not translate into additional flowers, scale, or design complexity. For a sympathy order, presentation matters greatly, and these arrangements did not reflect the premium pricing or the images used to market them. I was disappointed and would not feel comfortable recommending this florist based on this experience. This one-star review is generous, given that I paid for Deluxe and Premium upgrades and did not request a refund, despite the arrangements falling well below what was advertised. read more

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There are other Nora flowers, so becareful writing reviews. this one; https://www.flowersbynora.com/ is the issue Ordered flowers for my brother-in-law who's mother recently passed. I found the website (I thought it was local, it is NOT) and it offered many wonderful options. I chose a gorgeous, easy-to-maintain basket of various plants as shown in the picture with some flowers intermixed. I paid over $104 in total. I did not get an email when I ordered, which is a red flag. However after calling and following up, a delivery was made. The delivery was two orchids and the response was in their substitution policy they can choose what is available. The local florist that delivered also has horrible reviews, which makes me think they are all tied together, across the country. See pictures below. They gave me a partial refund after emailing which I am somewhat thankful for. read more

Flowers By Nora - Message stapled to a card - Floral Designers Near Me

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ZERO STARS! Deceptive, didn't deliver to funeral service as expected on time, complete disaster, they should be shut down - DON'T USE THEM!

I ordered a daisy arrangement and they sent my friend greens. They did nothing to rectify the issue except a $10 refund for an $80 order. I wanted them to send the right flowers! read more

This is not a local company. We chose the premium and barely got a standard bouquet. When we reached out they brushed off the complaint. Do not use. read more

Flowers By Nora - The "premium" that was delivered. - Floral Designers Near Me

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This is not a real florist. Don't be scammed like I unfortunately was. You will get flowers delivered that look nothing like what you ordered and that look like they were arranged by a child. Very disappointed!! read more

Deceptive advertising, wrong delivery, and poor product quality. Paid for lush arrangement only to receive incorrect flowers and sparse floral arrangement. Beware! read more

Beware this place is a scam! Saying they are a local florist in Lacey Wa. free same day delivery they are not local, they're out of state .I ordered the "giving grace bouquet" I paid extra for premium size. What was delivered was not the same flowers they showed on their website. Totally different flower arrangements. I emailed the merchant put in my complaint and they refuse to refund me the full amount of what I paid for and brushed me off. Per their management policy they can only refund $20. Flowers are expensive and these people are stealing! If I had a choice there would be No freaking star for this! read more

Flowers By Nora - Top photo is what I had paid for. Bottom photo is what was delivered! Not the same flower arrangements. - Floral Designers Near Me

Delivered at 7:43pm on 6/23. I ordered flowers to be delivered to a business (dental office). The flowers were left outside of a business complex after hours. So the flowers were not delivered on her birthday. I ordered roses and lilies. No lilies were in the arrangement. Flowers by Nora said it's based on availability. That's there policy. How do you sell lilies and roses without lilies? The flowers are cheap and wilted. According to the picture they sent me at 5am the next day. At 7pm the flowers were not delivered. I've contacted the company and they said too bad. I will be stopping payment on my credit card. Very disappointed. No delivery fee. Service fee is $18.99 The flowers were not there in the morning. Never order from this company!!! I had to stop payment, after they said will be review what happened and get back to me in 48 hours. 3 days after her birthday. read more

This is NOT a local florist. They are a fraudulent online company that sends a much cheaper arrangement. I ordered the "Holiday Rose Shimmer Bouquet" from Flowers by Nora. The online description describes it as, "Beautiful red roses along with ilex berry, holly and holiday foliage are arranged in a red foil vase with a festive ribbon." The picture aligns with the description. What was delivered was a bouquet of red carnations and greenery. There was no roses, no holly, no red foil vase, and no holiday ribbon. I contacted the company and they said, "we've determined that this order is filled to value based on our substitution policy." The attached the policy which states, " if some flowers are not available, we will substitute other kinds of flowers at equal or grater value." In no way are carnations equal or greater value to roses. read more

Flowers By Nora - The advertised product - Floral Designers Near Me

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My order submitted 3/24 was NOT delivered today as requested. I called at 2:22pm PST and 5:30pm today and assured that my bouquet was out for delivery. The C/S lady said to not worry and monitor the shipment. She would monitor it herself and their phone center was open til 10:00pm. I just called and the center is closed and still no delivery. I cancelled my order as I will dispute the charges on my credit card. I selected Flowers by Nora because they advertised as a local florist with no delivery charge. I will now go through a local florist. I just searched Google and found all the negative reviews including on Yelp and they are NOT a local florist as advertised. I am very disappointed that my daughter did not receive the surprise I requested for her. This misleading advertising is awful read more

I ordered over $400 of flowers from them (FLOWERS BY NORA LAKE ZURICH IL) for my mom's funeral. I called direct and ordered FTD arrangements. I ordered 4 days in advance, they knew I was from out of town and was driving 5 states away, and they had my phone number. Told them " any issues please call, im driving." Day of funeral... NO FLOWERS! I CALL...THEY SAID " OH , YOUR ORDER WAS CANCELED!" "WHAT?? WHY???" " A SUPPLY ISSUE" was all I got. I ordered flowers for my ENTIRE family and as my last act if love...ordered her favorites AND THERE WAS NO FLOWERS! 15 min before service and too late to order something else! ALL BECAUSE THEY WERE TOO INCOMPETENT OR LAZY OR IGNORANT TO MAKE A STINKING PHONE CALL! MY FIANCE CALLED THEM BACK WHILE I WAS IN TEARS and asked to speak to the manager and they REFUSED! This 'florist" website shows all FTD arrangements, which I ordered from. This "company" does not deserve to be FTD related and I would not trust them for ANYTHING. ALL IT TOOK WAS A PHONE CALL AND MY MOMS FUNERAL MIGHT HAVE looked as pretty as she was! THE PAIN INFLICTED, CAN NOT BE FIXED! read more

The only reason there is one star is because I cannot choose a quarter of a star. This has been the worst experience I have ever had with the ordering and delivery of flowers. I paid for same-day delivery to have flowers delivered for my mother's birthday, and my mother did not receive the flowers that we chose from the website. In fact, the delivery driver dropped off the wrong flowers and the wrong card, and our order went to the wrong address. After four phone conversations with representatives from Nora's they all said they needed to investigate in order to refund the total amount paid. They requested photos to prove we received the incorrect arrangement and once sent we received an email showing flowers delivered to my mother's address 3 days after they were ordered... again, which were the wrong arrangement. Please think twice before using this service!!! read more

Ordered flowers from a supposed shop local in Merced, CA. They are not local. Their website will say local to whatever area you are in. They took my order, offered a $200 flat rate for what I wanted. I said that was out of our budget so we agreed on a lower price. Flowers were supposed to be delivered on 5/30. On 5/31, I emailed the company to see if they could confirm delivery or if they have a picture. I was told they had to check and would get back to me. Today I received an email stating that they didn't deliver due to supply issues. I replied and asked why no one called me and I received this email: "We regret to inform you that we are currently experiencing supply issues and as a result, we are unable to fulfill any flower arrangement requests at this time. For this reason, we have issued the full refund. Unfortunately, we do not have any plants or flowers available in our inventory, and we are still uncertain of when our supplies will be available. We apologize for any inconvenience this may cause and appreciate your understanding." Yes they took my order and charged me money. Also every email is from a different person. Beware!!!!!! read more

I needed a delivery of flowers in Santa Fe NM and through misleading advertising thought this was a shop there. Ordered on Monday for Tuesday delivery. Didn't show. Customer service on Wednesday morning said the case is "under investigation" and will respond with 48 hours. I needed them right away. I asked for a refund and to speak to manager. Told no refund until case is solved and that the Manager was "out". I ordered flowers thru a different and legitimate florist and they delivered same day. Then I get a notice on Thursday that the flowers were delivered Wednesday evening after I already sent flowers with a legitimate florist. I asked for a refund. My credit card company is reversing the charge. Stay away! read more

Arrangements shown online are not what's shipped. Extremeply disappointed. Their response to my complaint: We have determined that this order is filled to value based on our substitution policy. Should have read reviews first. read more

Was told by person on phone they were locally owned and operated in Florida near my mother who was celebrating a big birthday. I ordered the premium bouquet as I told them since she was 80 I wanted it to be a considerable size and not small. My mother got the bouquet and it was the smallest one but I was charged premium rates. Do not trust this company, very disheartening for a special occasion. read more

Awful awful awful- Didn't get the arrangement right. Didn't get the message on the card right (there was no card, even though I paid for one) And last but not least- delivered to the wrong church. Awful read more

I would give negative stars if I could. I ordered flowers last Tuesday for a funeral on Monday. They assured me it could be delivered first thing on Monday. I received the attached email from the company at 3:00PM MST on the day it was supposed to be delivered at 9:00am CST. After seeing other reviews, this company has to be scamming people. I don't know how else to explain the countless reviews of others having the same experience. Run away from this company as fast as you can. read more

Flowers By Nora - Floral Designers Near Me

I should have read the reviews! Someone from another country takes your Oder. They confirm it and tell you that you'll get confirmation and you don't. They charge you extra for same day delivery and the don't deliver anything! Disgusted!!! read more