Very friendly staff and everyone is great. They went above and beyond to make sure my foster was…read morecomfortable. Best place for dog grooming.

Charlie has been here 3x and he always comes out so clean and nice! Every groomer cuts a bit…read moredifferent, but we don't mind he's always so cute. I love that they have the text option to book appointments. They even text when your pup is ready to be picked up. Would def recommend!

Mario does an amazing job. He truly cares about Peppa and always gives him the perfect haircut. I…read morehighly recommend Mario and the service at Novi Grooming.

Lola! First groom. Kaitlyn and owner Novi were awesome ! Highly recommend this businessread more

The groomers are all top-notch professionals.... Their cuts are the best in the western…read moresuburbs.....!!!! And I can't say enough about the staff !!! Considerate and always takes special care to make sure that the dogs are comfortable! I have tried other places throughout the years ... and this is by far the best.... I've been a customer for over 25 years.!!!!!!

My dogs always come out looking beautiful and shiny. Alina is great with them. A big thank youread more

We bring our dog here for his grooming, they do a great job every time! Our dog is usually jittery…read moreif we trim his hair, but he's very calm with the staff. We also get his food & treats here too. There's sales & rewards programs to get percents off your total on store bought items.

I just learned that Katie the trainer has left Petsmart in Countryside. What a great loss!…read moreI have taken so many of her classes and she was wonderful at addressing all my pup's behavioral concerns. Also gone is Amber who was always helpful on the floor. My dog, Kevin adored her. Why did PerSmart let 2 wonderful employees leave? I used to travel further to go to this store. I will not be going there any more.

Superb Dog DayCare and Over night stays. All the workers actually care and show their love for the…read moredogs, Had my 2 dogs there for 3 weeks daycare and overnight due to surgery. Called me and let me know how my dogs were eating and doing in general. You see the dogs interacting on their webcams. Highly recommended. I knew my dogs were in great care, so I could concentrate on my recovery. I love the place and so do my dogs. When I say we are going to daycare, my dogs just jump around and wag those tails. My dogs' review should speak for itself!

ABSOLUTELY HORRIBLE My dog has wobbler disease, and we asked…read morefor her to be in a less aggressive environment, and for someone to look up over her. I walk in to see another dog is attacking her and the guy in the area she was being attacked was looking at them and doing nothing about it. Please don't go here. MY DOG CAME OUT BLEEDING. HORRIBLE SERVICE.

Our dogs like going to the puppy shop, they come out clean, happy and relax. Flex appointments and…read morefriendly service keeps us coming back.!

This is a late review.... I live in the area and was happy to find a grooming shop nearby…read more I was able to bring my blue healer here for a bath. I dropped her off and was called 40minutes later stating that they were done but was unable to clip here finger nails because she was frightened. It was understandable. I picked her up and grabbed her in a rush due to me being on break for work. Once I got home, I realised that they actually cut her nails and lied because they hurt her. I noticed there was dried blood on her paws. I will not be returning and would not recommend their services. The workers could of been honest; I understand that mistakes happen but they should of owned up to it.

I found Meg many years ago. Meg is awesome!! She thorough, gentle, patient and kind and she's…read moremobile!!!

Was told appointments were a month out. We didn't mind, and said we could wait. We asked for…read moreavailable dates/times to book and for price of services. Crickets. Almost three weeks later and still have not heard back. They obviously do not need or want new business.

I recently had to put my elderly dog to sleep. The staff and vet at Countryside were incredibly…read morepatient and kind. Their process allows for privacy, grieving and support. Thy also sent a card later that all their staff signed. I hope everyone who is experiencing end of life pet care can receive this kind of support.

If you love your pet DO NOT bring them here!!! WORST vet there is out there. They don't care about…read moreyour pet in the slightest. Just money hungry especially MEGAN KARUHN. She's racist and doesn't know what she's doing. I paid over 1k in bills to figure out what my dogs health problem was when it was a simple heart worm test. Which he came out positive for. But she had me give him so many medications that did nothing for him. Obviously. UPDATE: she actually never suggested that being a possibility. If she did why would she continue to give him different medications. If she "suggested" a heartworm test?

what a wonderful experience! Molly has never been softer and her coat never been silkier. At 100…read more#s i know she is a handful, but she had a great experience with you! Usually she is all stressed out after being groomed, but she was quite happy and relaxed! Thank you for making her look so beautiful and smell so great.

Another great day at the salon for Gerald! Thank you, Monica, for taking great care of Gerald and…read morehis nails today! Easy walk in and out for a nail trim.