Gigi is wonderful. Only place I'd trust my dogs after my in home groomer retired. They don't use…read morecage dryers which have always made me nervous. My dog actually wags his tail when he arrives which never happens at a groomer where they dread going. Gigi has even pointed out medical issues my vet didn't catch. I was hesitant to give a glowing review because I don't want to lose appointment slots but they deserve it!

I just had a positive first time experience with this pet grooming salon…read more They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.

My dogs always come out looking beautiful and shiny. Alina is great with them. A big thank youread more

Ryan is amazing. One of our dogs is very difficult with her nails and he is just awesome with her.read more

For my 11 month old Golden Retriever to get her second grooming appointment, I brought her to…read moreStephan's Tailwaggers on my neighbors recommendation. I wasn't disappointed at all. When I arrived, the receptionist greeted her as much as me. She was so warm and inviting that my dog (who had just been shivering scared in the car just minutes prior) actually started to walk in the back on her own, almost. Less than two hours later, they called and said she was ready. When I picked her up she didn't seem traumatized. She was happy, fluffy and trimmed where I mostly wanted- her ears and feet. I'm fact, I was surprised how small her feet are without all the extra hair. Also, it was $70! She's about 55- 60lbs. A note on the door stated that if you pick up dog more than an hour after getting the call that your dog is ready, you will be charged $20 per additional hour. I imagine that could be issue with people working or trying to get errands or kids managed. I didn't think to ask the name of her groomer. I did notice that there were 4 grooming stations. They commented that today was a slow day but I imagine it can get pretty loud and busy.

It's located in Naperville in a plaza. We love this place, I take 3 of my dogs to get groomed by…read moreLisa . We have been here for the past 4 years now . She knows my dogs so well now and always grooms them super adorable . Definitely would recommend and can say they all are super nice and always pencil me in right away.

We only stop in there to get our big gals nails clipped but the ladies are always welcoming and can…read morefit us in quickly.

Took my 14-year old Maltese there after trying some other groomers…read more Tyler was the groomer and she did a wonderful job on my Coconut. Spoke to her before the grooming and she was very understanding about some concerns I had. So glad I found Tyler, and I'm sure Coconut is too!!!

Our dogs like going to the puppy shop, they come out clean, happy and relax. Flex appointments and…read morefriendly service keeps us coming back.!

This is a late review.... I live in the area and was happy to find a grooming shop nearby…read more I was able to bring my blue healer here for a bath. I dropped her off and was called 40minutes later stating that they were done but was unable to clip here finger nails because she was frightened. It was understandable. I picked her up and grabbed her in a rush due to me being on break for work. Once I got home, I realised that they actually cut her nails and lied because they hurt her. I noticed there was dried blood on her paws. I will not be returning and would not recommend their services. The workers could of been honest; I understand that mistakes happen but they should of owned up to it.

Jen used to groom my evil evil cat long haired cat. Normally he needed to be sedated, but she…read moresomehow managed to do it with just a muzzle. She also grooms my parents dog, who absolutely loves her. She always comes back smelling so fresh and clean and with a bandanna that matches the season. When I have the time and forethought to call for an appointment for my little dog, she also goes there. She's normally terrified of both being groomed and strangers, but she willingly goes to Jen. Prices are extremely reasonable especially compared to where I'm coming from in the city. It's just sad I have to take an hour trip out there to do it.

Jenny she has always been fabulous and great with our 3 cats Persians and cocker spaniel dog…read more We had appreciated her services and her hospitality and the kindness she has treated our baby's. Unfortunately we had to relocate to another State, but We definitely missing you as a person, pet caretaker and the best groomer we ever had. Lots of love Jenny from Arkansas from Sofie, Toby, Poppie and Abby

She has groomed Archie for 10 years. He looks so clean and his demeanor is very calm. I wouldn't…read morego anywhere else. She's great.

This is my 3rd time taking my husky and lab to this amazing groomer + I've taken my grandparent's…read moregolden retriever here a while ago . I absolutely LOVE IT ! I'm never disappointed . Today I scheduled a Defurriminator for both my husky and my lab and they came back smelling amazing, feeling soft and looking stunning . I can't say enough about how great Chelsea is with my dogs . If you're looking for a compassionate and outstanding groomer, COME HERE . YOU WONT BE DISAPPOINTED

Convenience and Khris is great. Bo comes back sparkly clean and smelling great. Thanks.read more

DO NOT BOOK! I am in shock. What a nightmare! The groomer L@-- _ , acted like a caricature of an…read moreangry reality show villain out to stir drama with no common courtesy, much less professionalism. She was foul as soon as I opened the door and began unloading on me. My dog is a rescue so he gets anxious and shrinks a bit when people are loud and aggressive & she scared him to death. She did not even say hello, she just began berating me from the hall. She did not return my attempt at cordial words or reconciliatory behavior. Not even a hello, no meeting the dog. She didn't even set foot inside. She caused a loud scene. She has cost the company what would have been a $160 plus travel plus tip service every 6 -8 weeks. I am out of the hospital and in need and this was unnecessary escalatory nonsense. Today, N _y- didn't even enter my unit & in under three minutes in my condo hallway, called me "Rude as f_ck!", audibly for the neighbors. A medical professional was on their way to meet me for an evaluation & before greeting me stated "What was her problem?? She almost ran me over stomping off in a huff!" Common courtesy is part of the service industry. This woman imo should not be working with vulnerable animals unsupervised in a van. She couldn't display compassion for the dog in front of their owner so I shudder to think what would happen alone with a defenseless animal in a van. Her Jerry Springer level antics were unwarranted but this nasty woman N_ y _ swore and stomped away for no valid reason. There was a technical issue. I spoke with a gentleman first thing in the morning, hours prior to the appointment to explain the issue and how to navigate to avoid any problems. It was easily navigable with minor effort. Appliance delivery, a hospital worker, grocery delivery and a physical therapist had no problem with me today. I had other appointments, but my dog was my priority. This alleged professional acted like a sitcom over the top nasty DMV worker with an irrationally irritated attitude, like my mere presence was a hassle for her. I no longer trust this company, because they did not even check on me or text to ask what occurred. That shows (imo) their endorsement of her swearing and lack of concern for customer experience or loss of customers. She refused to listen to explanation for the technical issue & raged like a wrestler on steroids. I planned to rely upon this service every 6 -7 weeks for the foreseeable future while I recover. Her unnecessary actions & dropping the F Bomb have cost them a customer, but they clearly aren't concerned, because they didn't check in or follow up, And that makes me worry for the animals in the care of people knowingly employing someone like this woman, I don't trust my dog with aggressive hot headed persons - nor should anyone imo.