1. Novi Grooming

    1. Novi Grooming

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    Countryside, IL

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    Novi Grooming

    4.8 (17 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - Novi Grooming

    Bath and groom only

    Novi Grooming Photos

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    Reviews With Photos

    Pet grooming

    Today was my first time visiting Novi to give my Pomsky, North, a much needed spa day. What first drew me to Novi was their reviews and gallery of their work. I booked an appt yesterday and was seen today! Although small, this place is impeccably clean and actually very beautiful! You can see that no expense was spared in the front lobby. Aside from aesthetics, I spoke with Christian who was very knowledgeable and explained/discussed everything with me and made me feel very secure. When I picked up North, she was so beautiful, soft, fluffy... I was beyond satisfied with the service. They are also VERY reasonably priced. I already booked appointments for not only North, but my Frenchie, as well. 10/10 would recommend.

    Jasmine S.

    My dog has never looked so good! I actually stopped going to dog groomers after my last experience with Animal Traks who did a horrific job (have a review and pics by them if curious). Anyways, I tried this place bc it was highly recommended by my neighbors and I'm so happy that I did. I have provided pics below. Needless to say we will not be going to anyone else

    Samantha P.

    Novi is unbelievable, we have been taking TOTO to him for the last couple of years. He's first class, very custom with haircuts for the clients needs , He is perfection:)

    Outside of the salon
    Christina C.

    I am thrilled that I can finally take Frida to very professional salon! She is red toy poodle and her hair demand haircut that is typical for poodle! Poodle grooming is considered as the highest level of knowledge in grooming world! There is a saying: You are a groomer if you know how to do a haircut on poodle. This place is new, on a small strip mall . It has few little places around so you can do shoping or grab a lunch until you are waiting for your dog to be pampered! Novi, who is also the owner of the shop is above educated and familiar with dogs, as he himself is owner of a three cute dogs. I felt immediately connection with him, through the way he talk and understand my concerns! He listened me and he politely explained what can and cannot be done with Frida, and I appreciate that as he helped me understand and learn new things. Can't wait to pick up her and see her fluffy coat! Frida is not very trusting dog but she liked him. And that is five star for Novi for shure!

    Fluffy
    Anna S.

    We had our dog groomed at the Novi Grooming today . Place looks kind of small from the outside but it's quite nice. It's a brand new place , very clean. An owner was nice and knowledgeable. We used to take our dog somewhere else. The biggest thing we have noticed is the way our dog acted when he left the groomer. It used to take him a whole day to recoup. He is very lively and playful. I think they don't keep them caged and that's what makes the biggest difference. We will definitely be back .

    Bernedoodle haircut

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    3 years ago

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    Countryside Veterinary Center

    Countryside Veterinary Center

    (228 reviews)

    I recently had to put my elderly dog to sleep. The staff and vet at Countryside were incredibly…read morepatient and kind. Their process allows for privacy, grieving and support. Thy also sent a card later that all their staff signed. I hope everyone who is experiencing end of life pet care can receive this kind of support.

    Thank you for your response. I appreciate you taking the time to address my concerns. My issue is…read morenot with your staff or with the communication about the fee. My concern is with the policy itself. While I understand that you choose to offer weekend appointments, I don't believe pet owners should have to pay a significantly higher exam fee simply because their pet needs care on a Saturday or Sunday. Offering weekend hours is a business decision, and I don't feel it's fair to pass that added cost on to clients who often have no choice but to seek care when their pets are sick. Comparing your fees to an emergency hospital doesn't change how I feel. Many pet owners aren't choosing between a weekday visit and an emergency hospital--they're simply trying to get their pet the care it needs as soon as possible. When your pet is ill, waiting isn't always an option. I respect that every business sets its own pricing, but I also believe pet owners have the right to express when those prices feel excessive. I hope you'll reconsider this policy, as I believe it places an unnecessary financial burden on families who are already worried about their pets. Thank you for your response. I appreciate you taking the time to address my concerns. My issue is not with your staff or with the communication about the fee. My concern is with the policy itself. While I understand that you choose to offer weekend appointments, I don't believe pet owners should have to pay a significantly higher exam fee simply because their pet needs care on a Saturday or Sunday. Offering weekend hours is a business decision, and I don't feel it's fair to pass that added cost on to clients who often have no choice but to seek care when their pets are sick. Comparing your fees to an emergency hospital doesn't change how I feel. Many pet owners aren't choosing between a weekday visit and an emergency hospital--they're simply trying to get their pet the care it needs as soon as possible. When your pet is ill, waiting isn't always an option. I respect that every business sets its own pricing, but I also believe pet owners have the right to express when those prices feel excessive. I hope you'll reconsider this policy, as I believe it places an unnecessary financial burden on families who are already worried about their pets.

    Novi Grooming - groomer - Updated July 2026

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