Love this company! I contacted them about an extremely clogged sink and they were able to come out…read morethe same afternoon. Quintin the plumber was quick, efficient, and reasonably priced. I was really impressed and will be using them for other jobs in the future for sure.

At door service, knowledgeable, Good Pricing! Thomas knows what he is doing. Would recommendread more

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

The 9 Yards team did an amazing job. We have been dealing with clogs and smell issues related to…read moreour main drain line on and off for several years. The 9 Yards owner and team were very polite, friendly, and professional from the beginning to end of this project. They listened to my concerns, diagnosed the problem, took their time to come up with a solid plan and estimate, and got the job done. They replaced my whole main drain line and went above and beyond to keep the area clean. I highly recommend them.

The service went well, and my toilet is not running all the time. I did have a brand new float and…read morevalve still in the box but he could not get it to work so I was charged another hundred dollars for him to install the one he had on the truck.

Ed was luckily for me available very quickly. He was one of the most thorough contractors I've ever…read moredealt with regardless of the trade. He explained his work, gave a fair price and left no trace he had been there. I'd highly recommend him for service work.

I would give 6 stars if I could. He was very professional and made sure I understood everything…read morestep. I highly recommend this company for any plumbing needs you may have. Plumbing is never super cheap but I am very satisfied as he was willing to get to me asap. I Am a very satisfied customer and will call this company again if it is ever needed. He had to make me an access panel and it looks nice and neat.

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

If I could give zero I would. This started as 2 occasionally running toilets at my father in law…read morehouse. He called Woodfin and they charged $400 to "fix". After 4 trips they were still running. Woodfin said they could replace both toilets for $1500 EACH!! And they wanted us to provide the toilets!! So basically $3000 for 2 to 3 hours of labor. Highway robbery. What kind of plumbers do they have that can't fix a simple running toilet?

The technician did a great job and updated our plumbing connectors along with installing the new…read morefaucet.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

I called at 8:20 am and explained the toilet was backed up and when plunged the water was coming…read moreinto the bath tub. I was told they would be there between 10 and 12. They refused to give me any pricing over the phone. (I later found out this is because the plumbers work on commission and so it depends on how much they can sell you.) Jarrett showed up at 2:15 pm and told me he would have to remove the toilet to snake the drain and clear the clog for $674.92. Which I thought was outrageous, but since there had been no toilet for hours, and we had waited for him for close to 6 hours we were in a bind. So, I agreed to his exorbitant pricing, which I think was his plan in the first place. He then said to really fix the problem he would have to replace a 4 foot section of pipe for $2000. And said there would be no guarantee on the original repair. He then reinstalled the toilet and flushed it about 20 times (which I now know made his temporary fix not last 24 hours). Anyway, the toilet was clogged again less than 24 hours later and when I called him, he did not return my call. I should have never called this scam of a company. The real problem turned out to be very expensive, but nothing Jarrett was proposing was going to ever fix it. He just wasted my time and money. I will also be reporting them to the BBB. They could make plenty of money doing things the right way. I don't understand the ethically bankrupt nature of some companies...

Called them at recommendation our drying company after we discovered we had floor water damage from…read morea slow water leak we never knew we had to determine source of leak. They charged us $50 to tell us they couldn't determine leak location (yep, they did absolutely nothing and still charged us to say "I don't know").

I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.