UPDATE : after quoting me 290 dollars to cut into my walls for a leak that was not even in my…read morewalls. They today just sent me an invoice for a diagnostic they never gave me. Free estimate is a lie. About 3 months down the road they are trying to bill me for work that was never done. Crazy.

I'm not one to bad reviews. In fact I probably owe alot of people GOOD reviews, but this one…read morereally had me steamed. I Just a bad overall experience: asked for a quote and good hustled into a ridiculously expensive service call that solved nothing: the guy doesn't listen just wants to make a quick buck. Almost 400 bucks for 15 minutes of work, watched them sit in there truck and look at their phones for 20 minutes, the they came back in and hit me with the bill. Laughable service level. Showed no interest in anything other than doing the minimum (less than) for the maximum price. Look elsewhere!!

I wish I could give 10 stars! Very professional, work done was outstanding! Very respectful to me,…read moremy home, and the importance of my needs! I would recommend Mr. Clark to anyone with plumbing needs. I am already making my list for future projects! Thank you so much!

Very friendly, fair pricing, and did a great job with our toilet removal and install. Definitely…read morewould recommend!

We've used them twice…read more The first time we had 2 leaks in our cold water lines. I was able to patch one but the second was at a T union and needed to be replaced. They were able to come out quickly and take care of it. They did quality work at a great value. The second time, we had them relocate and add a hose bib. They performed the service requested ahead of scheduled and the fished product looked great! Definitely use them for all plumbing needs.

Done Right Plumbing came through for me again!!! We lost water first thing in the morning and Jay…read morehad his guys out to my house fast!! The service and professionalism are outstanding!!! His prices are more than reasonable and I trust they will do a great job. I will definitely be using them for future work and will recommend them to anyone who needs a great plumber!!!

Where do I start?! Hein and his merry crew of plumbers were amazing! Exceptional value and…read moreprofessionalism! Nick was outstanding and Hein showed up at the job to support his crew and answered all our questions. We had our ~20-year-old Polaris (aquatherm) water heater go out. The Ignitor was toast, and the tank was corroded and leaking. Within 24hours they were at our house removing the Polaris that had seen better years and replaced it. Hein and Nick explained everything about the functionality of our new system and were spotless in their clean up. Nothing but high praise from our family.

Our plumber, Will Denius, was in our house within an hour of reporting a problem with water leaking…read morefrom our toilet. He knew what he was doing and quickly diagnosed the problem. He was well dressed, respectful of our home, and wasted no time correcting the problem. I am very pleased with the service we received.

I used Keil for HVAC yesterday, the hottest day of the year (5/19/26). Both my units were not…read morecooling. Camron arrived and quickly diagnosed, added lots of Freon to both units. took the time to check everything and we were up and running. nothing but honest talk and great work. the price was very fair so I highly recommend this company. Dennis Midlothian, Va..

Guy came out replaced a valve and pressure gauge, but never refilled or flushed boiler so I was…read moreleft with the same water harm problem. He was in a rush to get home and get to dinner. WILL NOT USE THESE PEOPLE AGAIN.

Derick with Robinson's plumbing services was amazing , very professional, friendly and great work…read moreethic highly recommend him and this company for any of your plumbing needs!

I like to give people the benefit of the doubt, but I had a horrible experience when they replaced…read moremy bathtub with a walk-in shower. 1) The job took 3 days instead of 1. 2) Measurements were all wrong, so my tub and drywall were removed before I was told that they did not have a shower kit that would fit the space needed. Only the shower pan fit. 3) I still need to find someone to finish the walls. 4) The icing on the cake of my bad experience was that they made some long scratches on my hardwood floor, yet are refusing to take responsibility for it because there were already some older scratches. They are totally disregarding the evalution that my flooring guy gave and continue to focus on the older scratches and say that they cannot take responsibility for them because there were already older scratches... they used no flooring protection, not even a drop cloth or paper, yet they take no responsibility for the damage. 5) No professional personel. I was sworn at by the technicians when I showed them the damage of the floor. When I called the office to report the damage, they said that they would send their flooring guy to evaluate it, but the "customer service representative" came to take some pictures but mainly came to pressure me into paying instead. He said that the owner would not address the damage until I paid in full, even though that is the only leverage I have other than leaving a bad review.. so here I am leaving a bad review. You have been warned.

Nathan did an outstanding job installing our kitchen faucet. He let us know exactly what he was…read moredoing and had the job done in about an hour. He was professional and friendly. We highly recommend him for your plumbing needs.

Flush Masters are highly recommended by us. These guys know what they're doing and they did a great…read morejob for us. They replaced our old toilet (even went and bought it for us) and replaced our main line from the house to the septic tank. They fixed us up great. Thanks Nathan and helper, we are very happy customers! We know who to call for plumbing problems and will recommend you to our family and friends. Robert and Lynette Clay

I made the mistake of calling Plumb Line back to install a vanity on my second floor the following…read moremonth of writing my original review. THEY FLOODED MY HOUSE. I ordered a vanity that had three wide, sliding drawers.Kevin informed me that the piping would need to be altered for it to fit properly. I paid for him to change the piping within the walls, alter the vanity so that the drawers would fit, and he also installed new shut off valves and altered their location. After he removed the original vanity and piping, nothing remained that wasn't installed by him. His failed installation resulted in my entire two-story home flooding and my family being homeless for over 6 months. It has almost been a year, and we still haven't recovered. Because the business wasn't picking up the phone at the time of the incident, I called my insurance company. Afterward, Kevin verbally admitted fault and offered to pay me partially for my insurance deductible in front of a witness. I had enough sense to decline his offer, but he admitted fault nonetheless. Nearly a year later, he's changed his entire story and is pretending to not know anything about the incident. If I were reading this review, I wouldn't need much more information to put this company on a list of businesses not to use, but just in case you do: Are you willing to risk your home suffering damages that cost hundreds of thousands of dollars? Are you willing to risk having to live in nearly a dozen different hotels, motels, and apartments within 6 six month timeframe? Oh, and imagine doing all of this during the height of COVID-19. Stay. Away. From. This. Business.

Responsive, speedy service. Extremely professional and get the job done right the first time…read more Recommend highly!