I've only ever called one plumber in Richmond to come back for repeat business, and that call was…read moremade tonight to Harry, that really should be just about enough of a review. But in case you want more details, I've had bad luck with plumbers. I get overcharged and jerked around... I called Harry because, well, he had one review on Yelp, and it wasn't a bad one and he isn't somebody I had called before. I don't think I was the nicest guy to him on the phone (not outright rude) but I did tell him I didn't really trust plumbers in the area based on my previous experiences. He told me his story, and it's basically that he worked for the big companies for years, knew their tactics, didn't like it, and wanted to do his job for an honest price. He went to my house and unclogged my kitchen sink. Guess what, when he called me to tell me how much it cost, it was in line with what he told me when I first called him. He didn't jack the price up on me, he didn't rip me off, he was honest. He fixed the problem, he charged me what he said he would charge, and there were no additional fees. Tonight I called him about another issue. Like I said, he's the first plumber that's gotten my repeat business and he will continue to get my business as long as I still own my house in Richmond, which I hope not to for much longer, and am planning on putting it on the market this spring, if anybody is interested... just kidding, sort of... no, not really, I am not kidding, I'm ready to sell it. I can't be a long distance landlord anymore. But enough about me, if you need a good plumber, call Harry, seriously.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Thought I would give this local company a try and Reed came to fix a pipe leak on my bathroom sink…read more When I could tell how experienced he was, I asked him to replace the drain assembly for the sink and my old cast iron bathtub. Along the way, when I asked about the constant leak at the bathtub faucet, he immediately knew it was from an old canister that needed replacing. This was something several other plumbers-including Woodfin-misdiagnosed. Dealing with the bathtubs ancient drain assembly was not easy but he did it without one scratch on the tub. Should also mention how nice he was and how he patiently explained everything and walked me through how I could remove the drains for cleaning. Great job! Will certainly use Hudson again and will try them when my old heat pump needs replacing.

These folks are the best! They installed a new boiler for me a few years ago and I've been…read morethoroughly pleased. This week I thought I had a gas leak and they came right out. As it turned out I had a plumbing problem. Not only did they resolve the plumbing issue but took the time to do a routine cleaning and maintenance on my boiler. I would absolutely recommend Hudson 1000%. Furthermore, they are trustworthy which goes a long way in my book!

I needed a plumbing company for a plumbing related repair. I searched high and low with online…read morereviews. This also included asking for recommendations on social media. After going through an extensive total home renovation project lasting a solid year and many upgrades over the years, my wife and I have experienced the good, the bad, and the ugly. I have trusted sources but lacked a reputable/good standing plumbing company. I had never heard of Leo's Plumbing and Repair LLC. However, they stuck out in their reviews. I state this in terms of consistency with professionalism, quality of work, communication, and truly valuing their clientele - testimony from several past reviews. My initial call and further exchanges in conversation involved Wes. He was always accessible, extremely polite, professional, understanding, accommodating, consistent. Great guy! Further, my situation wasn't an emergency but required a technician within a few days. He explained that their crews were tied up on large projects but managed to make an exception and tend to my requirement within a two day time frame. This was for my convenience, not their's. Nadi was the tech who arrived. He was polite, professional, and did high quality work. The charge for the work was both transparent and extremely fair. I don't know the owner but it's apparent to me that he has created a longstanding and positive culture of quality, trust, and value.

I awoke this morning and found I had water running in the yard and ditch in front of my house. I…read morecalled my HomeServe Water Line Protection that I purchased through Dominion Virginia Power and within minutes Leo called and talked with me about the problem. He said he would make me the first appointment in his day as it was so urgent. I really appreciated this as it looked as the water had been running from my yard into the ditch at least all night. He came within the hour and it was determined that I had a water meter leak or break. Thankfully the break was found to be on the county's side so the county will handle the repairs and I do not have a high water bill coming to me. Leo was very helpful, professional and came very quickly with his team. A very nice gentleman from Henrico County Water also came and the county has been very quick to respond.

Never used them but i set up for a free estimate and told them to contact me before arrival or the…read moreday before to make sure i still needed them. They never did follow up and came when i was not home after the needed repairs were all done by another company. They tried to threaten me over the phone and proceeded to try and bill me for their mistake. Again never used them on any job so no clue how the work is. Just the office worker who tried to bill me for their mess up.

P-trap replaced in Jan 2023. Started leaking again today Jan 2025 they wanted double to fix it and…read morecharge service fee for coming out. Should last more than two years. I wouldn't recommend them if you need something done right!

They did a fine job replacing my water heater at a reasonable price, but I later had a toilet…read moreproblem and it took a week for a callback.

Thank you for such a quick response to our call and diagnosis upon your service visit. My home HVAC…read moresystem had multiple issues. The attention to detail, professional, proficient and knowledgeable staff were eager to provide support with in hours. They also replaced equipment to properly defrost my unit, and thermostat battery replacement. I have already scheduled a planned annual maintenance package moving forward.

Great company!!! Very professional and knowledgeable! I recommend this company to anyone who…read morelooking for knowledge and experience!

Very disappointed with this plumbing company. The plumber showed up two hours late without any…read morenotice or apology. To make matters worse, I was charged well over the standard state rate of $180. When I questioned the inflated price, the owner told me it was because "gas is expensive" -- a completely unprofessional and unacceptable explanation. Customers deserve transparency, punctuality, and fair pricing. Unfortunately, this company delivered none of those. I will not be using their services again and do not recommend them to others.

These guys are amazing - they are quick to respond, they find and explain the problem, provide…read moreoptions for repairs or replacement with your budget in mind, and take the time to do an excellent job!!! I recommend them HIGHLY for anyone and everyone!!!

Very Professional and gets the job done the right way! but what really stands out is how quick they…read morehelp you in a time of need! They are prompt, courteous, and left the area clean! Don't hesitate to call.