Glenn is the greatest club salesman ever! Love the guy! Great store and prices. I really like this…read morestore.

This PGA store on short pump is designed like the others I've been to in NOVA, but it's much nicer!…read more There are 3 practice bays perfect for driving practice, or practice rounds. They have the trackman which gives you data on the left like impact video, which shows you the ball route and the impact on the head. It's great for practices! You can book bays with your membership for an hour! It is very worthwhile! I was also surprised to see high top chairs as well at each bay for viewing and resting! Super impressed! They have really good sales on tennis, pickleball, and golf clothes and shoes!! The clearance section had shoes at $40! Shoutout to Mike and Joe for being the nicest people out here for helping us find pickleball courts with lights to play at night! Thank you! Staff is so friendly and helpful!

My experience with this business was extremely disappointing due to the lack of communication and…read morepoor customer service. I visited this establishment over 3 weeks ago and was denied the sale of my firearm. Perfectly fine. I had a shipping label emailed to them the SAME DAY to have said firearm returned. I've called numerous times to check on its status because the seller still hasn't received the returned firearm, just to receive the response "a firearm shipped out, i don't know if it was yours" without being asked my name or anything. I emailed 6 days ago to check the status again, I was told it was just packaged and awaiting pickup... 3 weeks later. I immediately asked to be updated when it's picked up by UPS, tracking info, etc. Still to this second haven't received a response. I spent $800 on a firearm that I was not only denied access to but then held for 3 weeks with no explanation, communication, apology?? The overall handling of this situation was unprofessional and frustrating. It STILL hasn't been resolved and has been ongoing since June 18th. I cannot be refunded until the seller receives the firearm back. I wouldn't recommend this establishment to anyone.

Recently bought a rifle from there, they were polite, knowledgeable, and professional. Would…read moredefinitely shop there again.

I'll start off by saying Mike is absolutely awesome. His knowledge of archery is second to none…read more Prices are very competitive especially considering the stellar customer service and support that you receive. If you're looking for a cheap cheap product with absolutely no customer service go to the big box stores & the first time you have an issue and you have to sit on hold for an hour to talk to someone in customer service in a different state; you will be kicking yourself in the rear that you didn't purchase from Pats instead . If you're looking for great products with outstanding customer service then head down to Pat's and check them out. They have a customer for life with me and I'm sure you won't be disappointed.

First visit to Pat's Sporting Goods and met with Mike there. I hadn't used a bow for about 40 years…read moreand was totally unknowledgeable about how to use these new bows. Mike spent time helping me understand what the parts did, how to adjust them, and helped me test shoot. When I decided to buy, he took the time to not only adjust the bow for me but showed me how to do it for myself. Really superb customer service and I'll be back there!!

Great staff, always helpful. Great for ammo, surplus, mags and weapons…read more Quick service, great selection.

Never say anything to these people they Low ball and try to take advantage of people. liberty…read moreHopewell pawn and loan. treat customers as if they're bothering or disturbing them by asking questions. They lowball you then get an attitude and act like your products aren't worth anything. Had $300 in retail value in the items that I brought. He asked what I was trying to get I said 125. which I know it's kinda high, but everybody knows you start high. He offered me $40 I said 75 he says the most I'll give you is 60. So he offered a 6th of the retail value. He couldn't even give me 75 when resale value is at least half of retail value so he would double his money. At 75$ brand new items. Which would be easy to get half of retail. So doubling his money wasn't good enough he had to have 15 more dollars.

Recently went in to purchase a new handgun. I had not been in there in quite a few years. The staff…read morewas extremely friendly and helpful. I had something in mind to purchase but they showed me options that I hadn't considered. The prices are hard to beat. I highly recommend if you are searching for a firearms or anything related, this is the store you need to visit. You will not be disappointed!!

Duncan and his coworker whose name I didn't get are both positive, sociable, and informative…read morepeople. I felt no judgement asking "stupid" questions and after comparing prices, purchased an arm for a fair deal. This isn't an economical place to buy ammo (I'd recommend Freedom on broad), but they are currently having a sale. The store is generally expensive, but it's worth visiting for the gun room. After buying the used arm, I practiced with it right away at Dominion. Shot well, sturdy, and felt good about the results.

Very slow in processing orders. Very slow in responding to return requests or emails (15 days from…read morereturn submission date), and they don't accept returns for items that don't fit. Very bad experience. I am not going to purchase from them again

So I am so disappointed in this business. They are trying to squeeze the maximum amount of money…read moreout of all the parents. They are not letting you check out and buy just specific items that you need when you purchase items for a club. Instead, they block the check out until you've purchased every item even if you already own all of those other items. This is a blatant money grab and completely unfair to hard-working parents who work hard in this pay to play environment for children to give them the best opportunity.

I have shopped there frequently. I am not a gun nut. I really appreciate how all of its staff…read moreeducate me without speaking down to me. Plus, unlike other places there was no politics, no signs indicating left or right, no flags or stupid bumper stickers and t-shirts. Just a bunch of seasoned staff interested in educating me as a consumer.

Never realized this store was here for ~20 years, how dod I not know that? I was amazed atthe…read morelarges selection of firearms and ammo in stock. After comparison shopping at 4 different firearm retailers I eneded up purchasing a Smith and Wesson at Town gun shop, it was a good deal and the accesories it came with were valued over $100 so I would say it was a great deal! The folks at the counter were very professional, polite and helpful, their insight really helped me make my decision and unlike other places I shopped, they didn't pressure me with their sales pitches and made me feel very comfortable with my shopping experience.

Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

This store is a treasure! They had my dream bike in stock and allowed me to test ride it before…read moretaking it home. The entire staff was friendly and helpful. Even with allll the accessories I had to have, I believe the pricing was very fair and the service was outstanding. I believe this is a rare place in Richmond that makes customers feel like they're a member of a community rather than just another retail number.