They deserve 5000++ 5* reviews. My son who's a college student had a flight that was a disaster and had to be diverted to Logan airport. His luggage never arrived and was still at his connection (a whole other story). The airline contracts with a courier DDD that has more 1* reviews that I care to comment and those reviews are well warranted. My son's luggage sat at Logan for several days with absolutely zero sense of urgency AND he is on medication that he MUST check in so that caused more issues. I was in a bind and finally had no choice but to do what I could to handle this on my own. The first company I called was this one. I called at 12:30am EST and after 2 rings, Greg picked up. He's the owner. He listened to my situation, calmed me down, and stated "I will help you." Word that NO ONE said at the airline nor DDD. I provided him with information, he promised me he would take care of me. I went to bed. At 11:00am, my son received his luggage. All I can say is LISTEN.RESPOND.DELIVER that is the slogan for this company. I am extremely grateful that Greg took my call and was willing to help a parent like me at 12:30am and do as he promised. I CANNOT RECOMMEND THIS COURIER SERVICE ENOUGH. I wish his business all the success and truly appreciate his sense of urgency and understanding of situations like this. Much appreciated! read more

After being quoted an unaffordable price from my "regular" courier service, I contacted Fly Over the City by telephone. Colin was extremely helpful and charged me about half of the quote from another courier. He was so quick and made the across town delivery in less than 20 minutes. I'm so impressed and thankful I found Fly Over the City Courier Service. They were a joy to work with, not just because of price but because of promptness, professionalism and kindness too. read more

Such amazing service! FLOC picked hearing aids at my home, delivered them for repair and then returned them safely. Home. I am so grateful. Both Greg and Solomon were very helpful. I will definitely use them again. read more

I tried this courier service for the first time today. I have used many couriers in the past. This one is very impressive. Great service on the phone by collecting as much detail as possible and confirming the time of pick up and delivery. My items got to me in under an hour and they were heavy enough to require a car, which meant driving through the downtown crossing area of Boston. Seamless transaction. Great service. Highly recommended. read more

Always a great experience - friendly employees, email notifications, and reasonable prices. I only use this service for my courier needs. I would recommend them to anyone! read more

These guys are awesome. Super responsive on communications, clear about what information they need to get your stuff across town fast, friendly, easy to work with. I was in town to give a presentation and discovered to my horror that I had left my power cord at home. I have a weird computer so borrowing was not an option. I ordered a cord in Best Buy, but needed a way to get it without interrupting my meeting to leave for Best Buy. Found this outfit on yelp, emailed them and had an answer with minutes. They are very customer service oriented. Bravo. read more

First time needing a courier service in Boston; first time using this business, based on other positive Yelp reviews. Efficient, organized, detail-oriented, on-time, and pleasant to work with. I would highly recommend Fly Over the City! read more

Fly Over the City is reliable and efficient. Sara streamlined the process! So perfect! Thank you so much! Alicia

Used FOTC today when someone in our office left his phone at Harvard Business School. Called around 1:00, asking for item to be picked up and brought to Back Bay by 3:30. It's now 2:35 and the phone was just dropped off. $45, which I thought was reasonable. The person on the phone was very nice as well. read more

I'm not really a person that needs to courier things very often. In fact, "urgent" doesn't seem to grace my vocabulary enough to even have it in my T9. Now, "procrastination" that's in my top ten. So when I was watching Tough Love instead of printing out my Grad School Application... well I needed something delivered, and URGENTLY. Got on the phone and told the man, Me, "I'm an idiot and I need something delivered to XYZ place because I slacked and have become swamped at work and can't get away. How do you do this courier thing?" Man, "Where are you? Where do you need to go? What time? Ok. We'll be there ." Me, "Uh, ok, bye?" Man, "Bye!" And then they were there. Pick up man was adorable to boot. Might need something urgently delivered to MY BED sometime soon. Not sure if they do that... BUT if you need documents or a package delivered - this worked out, well, perfectly. If I screw up like that again, I know who I'm calling! read more

Lightening fast and super down-to-earth, professional and deftly communicative. FOTC was at my door in less than an hour for a same-day delivery and when there was an issue delivering my package, they did everything they could to make sure it got to the right place! Turns out, the business of said delivery did not open for an hour after my desired delivery time, so the messenger held onto the package and delivered it as soon as the place opened! They called to confirm this with me and were extremely patient and helpful with the whole process! Fair prices, too! read more

I'm needed a messenger to pick up birthday cannolis on the North End and deliver them to my daughter at her job on Boylston after my own messenger service refused due to the Marathon street closings. I'm in LA so can't deliver myself but I checked Yelp and found Fly Over the City. The reviews were good so I called and they said no problem they get onto Boylston so I hired them! They picked up the cannolis and delivered them within an hour!! They're computerized also and I got an email with my run info and just got another that the job is completed! Their pricing was very reasonable also. I highly recommend! read more

I've used Fly Over the City for about 5 years now and wouldn't ever dream of changing courier services. The courier team (lead by Greg and Kevin) are amazing, they are timely, polite and hygienic. I never think twice about sending them to clients offices to pick up or deliver packages. The monthly billing statement is detailed and I can get it online (yay!) customized to fit my accounting needs. If there is an issue with a delivery I always get a call asking how to proceed and I trust them to honestly tell me if it's okay to leave it in a secure location (like slip it under the door) or if they need to reattempt at a later time or the next day. I can't say enough good things about the staff and owners at "FOTC", they are environmentally aware (using bio diesel), personable, competitively priced and 100% reliable. read more

I was very impressed and thanful to find these guys. I drove from Maine to move my son to the city. Last minute I had to have an item on the other side of town. I found them, called and they arrived 20 minutes later and delivered earlier than they anticipated. Very friendly and just a lifesaver! Highly reccomend these guys!! read more

I love this company! The crew is friendly, professional, reliable, on-time and reasonably priced. Don't be afraid to give them a try, you won't be disappointed!!! read more

I just used FOTC based on their positive Yelp reviews... they were awesome. The dispatcher was friendly-I know that has little to do with getting packages from A to B, but hey, customer service matters. It was an end of day delivery, and the messenger even arrived early. Hoooray reliability! read more

Amazing service! I have never used a courier service before. Calling from Los Angeles, I needed a bottle of champagne picked up from a store and delivered to a location in Rhode Island. The reviews from the courier services in the area were not the best, so I took a chance and called the Boston office of Fly Over the City. Greg knew the answers to all of my questions and they got the job done so much sooner than I expected! Every person I spoke to was kind, helpful, and fun to chat with! I cannot recommend them highly enough. read more

I use courier services daily in my line of work and this is THE BEST company I have ever used. I have had experiences with other companies and they have been so sub par. So happy the business I work for now uses this amazing service. The couriers are all so friendly, timely and all around a pleasure to work with. Any time I have ever had a question about the where-abouts of a package, the status of something or even when I make a mis-click when I am ordering a service they always answer me timely, thoroughly and in the nicest manner. The email confirmations are awesome, so if I have a client looking for a package I can let them know when it was delivered and who received it as well. I love this company and would recommend them to anyone who was ever looking to have anything couriered for professional or for personal reasons. Keep up the good work FOTC! read more

absolutely amazing. top notch service. Tony @ Fly Over the City took care of me in every way possible. the package was delivered on time. Do not use any other Courier Service in NYC or Bos. this is your one stop! read more

These guys were great at first until the drive got here and no idea what addresses he was going to, even though I had communicated everything already to the dispatcher. When I told him that I had already given the addresses, he gave me some rude responses back I also don't know what anyone's talking about with the "cute guys" the two times I requested service from these guys, it was surprise, the first was a guy in his 50s with a motorcycle jacket and the second was a rude middle aged man in a blue suit. read more

Don't look any further. You found the best service. I had an emergency situation and needed a document to be picked up, paid for and then FED X'd, overnite to me. I got it this morning at 10:30am. I spoke to FOTC at 3PM, for the first time, yesterday. Amazing. Not only did they get this done without any glitches, they were pleasant and thorough. I had called 5 other services. I got hung up on, never called back or told "we don't do that." Not only did FOTC do it, they did it well and fast and emailed me receipts etc. I cannot say enough. I would use them again and will. I needed the service yesterday for a personal issue. I will use them in the future for my business and suggest them to everyone I know. I live and work in NYC. They did this for me from Framingham, Ma. They are in Boston and the courier service across the street in Framingham couldn't and was not nice and cut me off! This is the way a business should operate. USE THEM. Do not bother with any of these other ones. PERFECT. read more

Fast, friendly, polite, professional, patient, honest, thorough, and willing, LOVE these peeps!!

I called FOTC this morning for a very last minute delivery. I needed a package picked up in Arlington and delivered to Foxboro 2 hours from my call. They picked up within 45 minutes of my call and delivered well before the deadline. You saved my life today! Thank you!!! I definitely recommend to anyone who needs fast, reasonably priced delivery! read more

Used them today because of the reviews. Everything they say in the reviews is true. Courteous-Professional-Fast-Great Price! I had a guitar that needed to be delivered across town. I was concerned because the case for the guitar is flimsy and I was worried about it getting banged up (I had visions of the Jim Carrey movie where he is a UPS delivery guy and he kicks the package a couple blocks to the front door). Anyway - The guy I talked to (Nick) reassured me that he would make it a priority that the guitar was handled with care. My guitar ended up at its destination unscathed just like they said it would. Thanks a ton Fly Over the City. You guys rock. read more

Michele was a lifesaver today!! What a relief to get this delivery arranged! Thank you!!! The delivery was even 15 minutes early!! This was a major delivery and really helped to have the package delivered safe and sound and early!! The fee was VERY reasonable!!! I'm very happy that I found Fly Over the City!! Thanks again!!! read more

the BEST service. I was out of town and needed my passport to get out of the country ASAP. Fly over the city was kind, fast and wonderful to work with. I could not believe the efficiency they had. (Dr. G) was awesome and had my delivery completed within 65 mins. Thank you thank you thank you! read more

i live in los angeles and wanted to send my bestie some get well goods after getting out of the hospital. i had the Fly Over guys pick up some organic juices and wheatgrass shots from 570 on tremont and deliver it to her house in southie. they were great about covering me for the total cost of the goods from 570 [since they don't take payment over the phone] and simply included that to their courier service charge, even txting me a photo of the receipt from the market. props to brian for being really nice over the telephone. i'll use them again if i ever need a boston area messenger service. read more

I live in LA...and 'know' events are coming but like the other self-defined procrastinator writing a review: I wait til the last minute. None of the 'I'll call the store directly' in Boston or Amazon Prime (or equivalents) were working. After all: it was Saturday morning and the triplets birthday was today...in Boston. Found FOTC, called and spoke to Greg, explained the problem. "We'll take care of it"...almost fell off my chair. And they did! For a modest fee (very appropriate given the weekend/timing-same day delivery request), their courier (Peter) called me, went to the party store, picked out the three pinatas, candy, blindfolds etc, paid for it, filled out the card, and delivered it to the house before 5pm ET. Unbelievable!! I will sign up as a corporate/regular account and use/tell EVERYONE I know there (Boston/NYC) about FOTC. Personable, helpful, responsible, and willing to do that extra piece (helped even though I didn't have presents picked out/paid ready for pick up). I'm sure that is not a regular service and I don't mean to advertise that..but it DOES show FOTC is willing to help, really help...and make customer service trump 'standard operating procedure'. REFRESHING! USE THEM!! ' read more

Fly Over the City saved me when I was under a strict time constraint to pick up an item in Boston and deliver it to Wellesley. The representatives were patient while I compiled all of the required information and were pleasant when I called numerous times to get an update on the status. Overall, they eased a stressful situation by providing exceptional customer service in a professional and timely manner. read more

Fly Over the City has helped me twice this week with super last-minute requests. Both times they got the job done perfectly and were really helpful and friendly throughout the process. Will definitely use them again! read more

Excellent service! This was my first time using a courier service and couldn't have been happier. I was really impressed how quickly they were able to pick up my document and deliver. Plus, the two people I talked to were very pleasant and helpful. read more

I have never needed a personal messenger service before, but I was so happy to speak with Brian at Fly Over the City Courier Service today. It is my husband's birthday today and I wanted to send cupcakes to his office. The cupcake shop only delivers with 24 hr notice and I just thought of this idea this morning. I called another service prior to speaking with Brian and they only made deliveries for businesses. My husband received the cupcakes within the time agreed to - they were delivered right to his desk- and he was pleasantly surprised. What a great service. Thank you! read more