We were in a tight spot, and Grass Roots BMW couldn't have been more helpful. We were lucky they…read morehave a conscientious and knowledgeable mechanic who will go the extra mile to root out a vexing problem. They were able to figure it out and get it squared away for us, in a short amount of time, and at a reasonable cost. Genuinely good people here. They were 5 stars in every way. Highest recommendation.

What can I say? I bought my first motorcycle here. I thought a "BMW" shop would be a little snooty…read morewhen it comes to guys like me. It's a small shop with a definite home town feel. Everyone is very pleasant to deal with. It seems like they all work together to provide the best in customer service. I would wholeheartedly recommend this place for anyone interested in a new, used bike or service on their existing equipment. These guys are real riders and very knowledgeable about every facet of the sport. Come on down and take a tour, it'll feel like home to you..

Took my car here to get the catalytic converter replaced…read more After taking 6 weeks to 'fix' my car, when I got my car back, the check engine light was still on. My car is filthy, and they left 'spare' parts in my passenger seat. They want me to bring my car back so they can look at the catalytic converter again. I was told the tech working on my car was in a car accident and that's why it took so long. Can no one else at the car repair shop, repair cars????

Limped into this amazing shop yesterday at 4:55pm right before they closed. To my surprise the…read morestaff and technician took time to ask questions about our issue. I arrived this morning at 7am and it is fixed right now at 9:41am. The staff is knowledgeable and the price was amazing. I truly recommend this location!! 28' Chevy Coachman RV 350 engine Oil pressure sender blew up (my words)

Love this place. If you have any problems with you transmission, they will give you an honest…read moreanswer and a fair price.

Charged us $55.xx for a Trans filter that they apparently did not replace! Informed us we needed a…read morenew transmission & we did not!! Car had loose motor mount and exhaust pipe after visit it did not have that before they looked at it as I heard funny noises under car when I started it!!! Our local Auto Repair consequently did the Trans Service, fixed the motor mount and exhaust and our car is running like a top! So we had anguish and grief worrying about our car and it's transmission that we did not need to have. Plus we are out the $55.18 and a whole day of our time.

Quick review. This location has changed hands a few times over the years. One thing remains the…read moresame. Local people providing great service. I'm always surprised how they don't overcharge for the work. I used to always be scared of taking my car to dealerships. This location is always helpful and a pleasant experience. I bought my little Nissan in 2014. Still running strong 80,000 miles later. My tires haven't even been replaced!! Can't say enough about this Cape Girardeau location.

We had nothing but a bad experience at this location. The vehicle we purchased was a 2015 Ford…read moreExplorer. This vehicle was nothing short of a lemon. The dealership had my vehicle a total of 6 months within the first year of purchasing it. This last time we picked it up and headed to Nashville the very next day. On our way to Nashville, my car turned off in the middle of rush hour traffic on I-24. It completely lost all power and everything powered off. We got the Managers involved and still they found nothing wrong with it. The managers that we dealt with were very rude, one even proceeded to get in my husbands face and tell him that this was the first time he was hearing about any issues that we were having....my goodness it was a crazy experience. We finally traded the vehicle in this last week and I could not be more happy about it. We definitely did not go back to John Sinclair and never will. I sincerely hope if you are in the market for a New or Used vehicle, that you will go somewhere else. Go somewhere where they actually value your business and genuinely want to take care of you.

Excellent job in repairing our back bumper. Estimate was less than half the cost we had received…read morefrom a different repair shop. Took extra care to buff out other minor scratches not included in estimate. Also took time to clean our car interior. Very pleased with the service and attention to detail.

Totally fixed our Tahoe and kept us informed step by step. Had a fluid leak after the vehicle was…read morefixed and insurance had already paid and Marvin made sure the truck was taken care of. Even went to the local dealership (Chevy) and made sure they fixed it under warranty. Great guy. Can not say enough how awesome Marvin was. Would recommend them to anyone.

I experienced car trouble while running errands in Cape, due to careless repairs completed by a…read moremechanic in my home town. While waiting for Sperling's to arrive, I discovered the problem with my vehicle could be quickly corrected. The truck driver was courteous and quite sympathetic to my situation. I was not charged for their service call. I highly recommend Sperling's.

Tom was the best tow truck driver I've ever encountered! Thank you so much for doing your best to…read morebrighten my poopy day!!

I am a 75-year-old widow, and my car indicated something was wrong (without telling me what it…read morewas). I immediately drove to Coad Toyota (where I have had my car serviced since I first moved here). Unbeknownst to me, the service department was closed after 4 PM that day, and it was 4:15 PM. A wonderful young man in the sales department took me over to the service department and told me it was only my tires that needed refilling, due to a weather change. He filled them for me, even though he was nicely dressed, and i was afraid he may get a little dirty. I was so grateful for his help and that it was such an "easy fix." I asked for his card to send him a thank-you. Unfortunately, by the time I got around to calling the dealership (and looking at the card he gave me), he was not there. The nice person who answered the phone at the dealership said I could give a review on their Facebook page. I want to leave one here, also. It turns out that nice young gentleman's name is Hogan Coad, and I learned he is one of the Coad family members. I cannot thank him enough, and I highly recommend their service (sales and service).

My wife and I first started doing business with Coad Toyota in 2015. Our first purchase from Coad…read morewas a 2015 Toyota Tundra CrewMax. Mike Kirn was our salesman and Alicia Prince the finance person we met. This experience was so awesome and simple that we have been telling friends and family for years that Coad makes Toyota purchases easy. Fast Forward to September of 2018. We had previously owned a 2015 Toyota 4Runner too, that we traded off. After recently driving another 4Runner, my wife wanted to trade a GMC Yukon for a new 4Runner. Our first impression was to buy local. However, our local Toyota store has not been easy to deal with. So, to Coad we go...again. Needless to say, Coad was able to help us find the car that met our needs. Mike and Alicia still work at this dealership and they, once again, made it happen. While it isn't the exact color she wanted, my better half is happy to be back in the driver's seat of a 4Runner. We had a minor hiccup in our purchase, but Mike, Paul, Alicia and maybe others were able to get it worked out without any major issues. If you want a Toyota of any flavor, Mike and Alicia can put you in the driver's seat too! Good people work here and the No Hassle purchasing is a win, in my book!

Great job at fixing rock chips and also great at tinting. They have done all of my vehiclesread more

I had a complicated rear windshield wiper problem that threatened my back glass. The dealership in…read moretown literally told me they wouldn't even try. I called Cape Glass and they told me ti bring it by to evaluate. 30 minutes later they had the problem solved, I got to wait in the nice lounge, and they were extremely friendly throughout the entire process. I can't say enough good things about them, fantastic business.