This welcome center/rest stop was very clean and had plenty of restrooms. I stopped here on my way…read moreto Kentucky as I wanted to pick up some Kentucky maps and brochures. They had plenty of those as well. Everything was clean and it did appear that they had the other building closed off, which may have been a bigger welcome center, but I am not sure of that. I was able to get what I needed and use the restroom and be on my way.

It offered plenty of parking and was very clean, but it was outdated compared to the surrounding…read morestates: Ohio, Indiana, and West Virginia. I believe Pennsylvania and West Virginia offered rest areas similar to airport terminals, with restaurants and gift shops selling state and local souvenirs. Kentucky needs to think like the aforementioned states regarding return on investment (ROI). Also, I believe the toilets were former movie or TV props for Prison Break or likely Escape from Alcatraz or similar. Edit: I believe it was Canada around Hamilton that offered rest areas that had a food court and shops like an airport terminal.

(Well run) Public transportation, whether it's one line (or one loop like this one) or dozens of…read morewinding webs across a city, is one of the true signs of a city "on the go!!" The Cincinnati Bell Connector is new (just running since 2016) and right now somewhat limited in its stops, but for visitors like us, it was a PERFECT way to get a taste of some of the city highlights without having to constantly battle for a parking space!! I know there was and continues to be quite a bit of controversy regarding this new street-car venture here in Cincy, but I think it's a huge plus to have this type of service. Super reasonable pricing ($2 for 1 hr/$4.00 for an all day pass) safe, easy on and off stops, clean and comfortable cars, and VERY user friendly. We found parking down by the Banks (not a game day!!) explored around the waterfront for a while, then took the VERY convenient connector ride up to Findlay Market. On our way, we saw plenty of other attractions we hope to visit SOON. Win-win for attracting visitors and allowing locals to ditch their cars as well. I hope this service continues to grow and thrive!!

OMG...this is such a great addition to Cin City! We got to do all our "wants" without wearing…read moreourselves out. It began when we asked at our hotel what was the best way to get to Findlay Market and they sent us around the corner to the tram stop. The tram goes to the riverbank, Over the Rhine, downtown, Washington Park, Findlay Market, the Brewery District and Fountain Square. 20 minutes total round trip. All day pass was $2. Although it's on the honor system, if they check and you don't have a ticket it's $100 fine, so do get your ticket. We only had to show our ticket once. And enjoy your ride! We did. Oh...its new and clean. Not you typical experience on public transportation.

Stayed here one night. Older, but nice hotel. Good location. Hyatt beds are super comfy. Had a…read moregreat nights sleep and was on my way in the morning. Would stay here again.

Room is fantastic but please read if you are going to park here or use the airport shuttle…read more Three stars till they get their guest services straighten out. If you pay to park make sure you check in at the desk, because the towing company looks a a paper sheet to know who paid. Also let them know what time you want a shuttle to the airport. We were told it runs every 1/2hr 24hrs a day by a desk clerk at check in, but at check out we were told we had to schedule it. Good thing our flight was early and someone had scheduled a 6am pickup.

I have been a loyal customer until today. They've changed their policy in Ohio and Kentucky that…read moreyou have to bring a utility bill if you're paying with a debit card. Not only do you have to have a utility bill you have to have an Ohio drivers license with the utility bill that matches the Ohio drivers license. Therefore if you're coming from out of state like me from California, then you can't Rent-A-Car in Ohio if you're using a debit card. So Basically I'm stuck. My last rental was 6 months ago... and for $3000. You would think that corporate would want my business. But no!! Years and years!!

I agree with Isaiah -- the people in the pictures were not there when I went either…read more This place is a dirty mess. It's located in the millennium hotel and is super fast and convenient but I really wish I would have driven to a different location. They didn't have the level of car that my insurance company had covered so I had to pay the rest of the way for a luxury car which ended up being a Dodge Chrysler something or other and it was anything but luxurious. It REEKED like smoke. Like to the point that I was getting a migraine every time I drove somewhere. I took some ladies home one night after work and as soon as they opened the car door they were like, "EW gross! It smells like smoke in here!" That is just unexceptable. ESPECIALLY when your agreement states that you will not smoke in the car, and when you bring it back it will be inspected for smells of smoke. Well obviously someone here is not completing the inspection and customers are suffering. Bottom line, I will not rent from here again.

This is where I go to pick up my tank bus pass each month. The service is usually very fast for…read morethe TANK counter, and they have started handling some of the METRO customers as well. There is bus route info for all the METRO and TANK lines here as well. They are located on the ground floor of the Mercantile building, under the East stairwell. There is a staffed security desk in the building should you need assistance finding the storefront.

***THIS IS NOT YOUR TYPICAL HOTEL. This is basically an airBnB with great host service. The "hotel"…read moreis actually a condo building and a company has bought units and rents them out. I wish I would have done more research before booking, because my husband and I specifically wanted a hotel with breakfast, room service, ect. Because this isn't your typical hotel you also need to submit a "selfie" and a picture of your ID and they do a mini "background check"... didn't like this either... because now they have my if information and a picture of myself. Other than my mistake of not doing the research, the unit we are staying in is in great shape. If you don't like super fluffy pillows and need something more firm, I'd recommend bringing your own pillow. The kitchen is fully stocked with appliances, the balcony has a great view, and the location is on point.

We loved our stay at The Guild! It was certainly unlike any hotel we've ever stayed at, but it was…read moreeasy and convenient. We used the virtual key to enter the building, however, once you're in the room they provide key cards if you prefer. The room was lovely! It was equipped with a full kitchen as well as a washer and dryer. I was impressed by all the thoughtful details including packets of vinegar or hot sauce for cooking. They even provided laundry pods if you need to do a load while away. Although there isn't any one at a front desk, the team is very quick to respond to texts. Some visitors reported issues with noise. We did not experience that. It was perfectly quiet when we we were ready for bed. Overall, it was clean, easy, and a wonderful spot. I highly recommend!

Well this will be a very long list of the hotel. And I can honestly say nothing is bad…read more Well let's begin with Callie the server at the restaurant bar. Not only looking amazing with a great attitude but her drinks are superb. Looking for a rooftop bar hotel with great service & great drinks who can also set the mood right for your experience see Callie #1 all star. Okay, let's talk more about this hotel location. Location is unbeatable- with great views and peaceful energy along with being so close to basically anything you wanna do in the Newport & Cincinnati area this hotel is super for you for any occasion. Now let's talk about cleanliness- unbeatable compared to most hotels I have been to, this hotel is on the very top of the list when it comes to its cleanliness. And most friendly. Okay, now let's talk about more of the customer service at the front desk. We have to give Tristen some credit- and a whole lot of it. She made us feel welcome soon as we came in & started out our day at the hotel with super informative information about the local events and activities going on during our stay. Amazing service and people. Now let's add more to this by giving Joshua the assistance management team some credit in the all star service this hotel have. He was fast and efficient in answering and addressing any of our concerns while we were there. And this is great feedback about a few of the team at this hotel but doesn't speak enough justice because the whole crew has just the same energy and great attitude making this hotel atmosphere just unbeatable compared with so many other hotels I have been to in my past. This hotel is the best. Thank you all.

4 stars for the staff particularly CJ, the night manager. He's super. I love that they have taps…read morefor happy hour beers and wines. Unfortunately we didn't have time for them. The fitness room is excellent. I was disappointed they didn't have a pool or hot tub. The property is in a great location. Parking is not included. They do have a rooftop bar which is great and they have live music on some nights. The breakfast includes pulled pork as well as the standard yogurt , eggs, and sausage. They do have four and corn tortillas for tacos or burritos. My favorite was their bagels that are fresh and just the way I like them chewy. The rooms are kitchenettes with a large frig and microwave. but no toaster oven. My only complaint was that the shower soap and shampoo etc aren't well secured to the wall with tape that gets wet and releases the bottles onto the floor and they didn't get around to fixing them during our 4 night stay.

Shannan welcomed me with a smile! Comfy, relaxing room decor and very quiet…read more Very comfy bed -- slept 8 hours Food at the restaurant : delicious turkey club and two beers -- it came with a 'pitiful' salad If you stay here -- go across the street to the pizza sports bar - ate there the last time and it was great. Marriott touches guests on room water : $5 and Starbucks coffee (barely warm) at $6.50 However the room was excellent -- and an attached secure parking garage at just $8 a night. Price was right second time I've stayed here

I have stayed here twice now. It is a very nice hotel. Everything is very clean, the rooms are big…read moreand the beds are comfortable. I like that the rooms have balconies too! I wish they had a complementary breakfast though. I got breakfast at the cafe they have and even though the food was good it was a little pricey. It was $23 for a coffee and breakfast sandwich. It would have been cheaper to walk across the parking lot to the McDonalds to get breakfast. Which that is one nice thing about this Hotel. There are several food options within walking distance of you don't want food from the Cafe.