So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

The dental hygienists and dentists are friendly and professional and most importantly they are…read moregentle! They are why I go back.

Always a nice time. Very friendly staff. Short, sweet, and painless. I would highly recommend…read morescheduling here.

Excellent service and care. They are always attentive, provide high quality, and great customer…read moreservice.

Dr. Hall has been my dentist for a few years, and every time I've been seen has been an experience…read moreI can't complain about. Dr. Hall was recommended by a co-worker, so when I had a broken molar with a filling, I called and got an appointment with no problem. The office is always calm and neat, a plus if you're anxious about these kinds of appointments. Dr. Hall has taken care of my emergency dental issues, a wisdom tooth extraction, and cleanings. The location is convenient, the staff friendly and helpful, and I've never had bad results.

Dr Hall and staff have been my dentist for 8 years and they are always so professional and…read moreexcellent. Super glad I moved to them when I came to this side of town.

Dr Scott is such a great dentist. He accept people as they are and actually listens and helps you…read moreyour teeth. . You have a winning smile with this team.

This was one of the most disappointing experiences I've ever had...the lady that I talked to that…read moreanswered The phone sounded annoyed that I called and then she improved, but I had to call my insurance to make sure that they were in network...then when I called back to say that they were, I didn't hear from them for a few days. Then I called them back again and she sounded even more annoyed that I called this time saying that the doctor wasn't accepting all insurance anymore and I said yes I understand that, I talked to you and I confirmed that this was in network. She put me on hold and I just hung up. Very poor bedside manner unfortunately.

Great staff. Excellent care! State of the art /current technology and equipment. Very good -…read morehighly recommend!

Good excellent service including going over your bill, procedure, and the products that they…read moresupplied. Very good excellent staff and team workers highly well educated and they do a good job well done.

Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

Dawn is the best!! Always such a gentle yet thorough clean, and keeps me entertained throughout my…read moreteeth cleaning Dr. S is very kind and knowledgeable. I've had a few different dentists in the past, but have really been enjoying my expierence here thus far!

This is my first visit to the dentist in the Pittsburgh area. After an extensive online search I…read moredecided to give Dr. John Sartorio a try. Making an appointment was easy and I could schedule within a week (for a new patient, which I find to be great). I arrived at the dentist a few minutes early and filled up necessary paperwork. The receptionist was more than helpful and polite. The waiting room is clean and spacious. As I was guided to my "patient chair", I looked around and it seemed that many patients can be accommodated for simultaneous check ups (though I believe there is only one dentist here). Dr. Sartorio was thorough and spent about 40 minutes checking my teeth (regular check up), taking X-rays and chatting about random stuff. In no way I felt rushed. He does have good "bedside manners". The place is well laid out, equipment seems up to date (X-ray machine hidden in a cabinet when not needed) and sufficient hygiene is maintained (gloves etc). I will be returning for a cavity filling and cleaning soon. The only minus is that the dental hygienist is overbooked (more than the dentist). Quite the contrary to what I have been used to. Note: They do accept a lot of insurances and will file a claim for you even if they are out of network - this makes your life much easier.