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    Flywheel Auto Sales

    3.7 (3 reviews)
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    Bill Holt Motors - Woodstock

    Bill Holt Motors - Woodstock

    1.0
    (1 review)

    Occurred in dawsonville marietta and woodstock…read more Lets start with the car. Between a 2012 Ford Focus and a Chevy, I ended up leaving with a 2011 Chevy Cruze. Both required 2500 down. Within two weeks the Chevy had an engine light, stabilitrak light, and a loud squealing noise erupting from the wheel. So I reached out to Ben! No big deal. He offered to have it fixed, which was not in the contract, it was sold "as is", as long as I took it to his "real mechanic" whatever that means. I was fine with it, though, and found it awfully kind of him to go out of his way to fix this car even though he didn't have to. He gave me a number to call to set up an appointment. After being lightly threatened about the loaner car and after missing MORE work to drive the loaner back to said vaguely threatening man, I arrived to a nonchalant "oh, it's not ready" it occurred to me that in my stress to bring back the loaner in time I didn't call. While some may interpret this as my fault, the man was very forward in his wording about the loaner and it was the first loaner I'd ever had, so I just did as I was told. As you can imagine I was frustrated. I asked due to gas costs (it was not a short drive), about meeting and exchanging vehicles at the location nearest me. He agreed on said request saying he'd verify it and let me know. I received my car back mostly fixed, excluding the squealing tire which I was told "wasn't detrimental to the function of the vehicle and therefore not approved". I specifically asked about the squealing and was told it would be taken care of, but fed up with the rude older gentleman and the whole process, I just agreed and left with my car. I happened to know a friend who was in need of a car, and referred her. She bought a car. The 2012 Ford Focus that I was also shown and offered. Why does that matter because he charged her 1800 down payment. Helping me out, my ass. When calling an employee with a concern, HE RAISED HIS VOICE AT ME. Now I don't know what business anywhere doesnt allow brief extensions on payments, this is my first experience with that, but I sure as hell don't know ANY company where you are YELLED AT by their staff. With my migraine, and level of stress I hung up. I honestly cried I felt so attacked. I borrowed money to make a payment, seeing as nobody would give me a final deadline as to when the car would be "shut off". Some side notes: I had my friend with me the day I signed the paperwork as a witness. She and I can both attest to the fact that the following words left Ben's mouth when I requested information on late payments: "I mean, if you don't pay for the car for like two months, or we think you're stealing it, we'll cut it off." On the phone he tried to say he'd never said that but she was there. I was then told the repo time was 30 days something that was NOT MADE CLEAR AT ALL. What I did learn about Bill Holt Auto/ Easy Pay Auto, is they are VERY UNCLEAR on the payment terms throughout the whole process. Even after purchase, I wasn't told the actual number of days (even though i was told months originally) I'd have to pay before my car shut off. I was also never told the repo time limit, and thirty days is RIDICULOUSLY short. Customer service: I should never be yelled at by an employee for any reason. Also both the manager in Woodstock and Ron in Marietta were rude. Quality of Work: I gave this three stars because i feel like they shouldve fixed the bearing too, also because two days after receiving it back my radio screen cuts on and off. These are all things I was never told about. Friendliness: I won't deny the friendliness of Ben in fixing my car, but the "lowered down payment" for a car that has so much wrong with it was a lie considering two weeks later he gave my friend 1800, a far better deal. Price: For a place with no credit checks the price is reasonable enough unless your paying and additional 700 down payment hence the three stars. All in all a bad time

    Flywheel Auto Sales - usedcardealers - Updated June 2026

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