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    Smart Auto Finance

    4.6 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Drive A Dream - communications with owner. dissapeared as soon as he needed to take responsibility

    Drive A Dream

    (67 reviews)

    AVOID. Fully financed a 718 cayman, they ghosted my bank on sending the title and sold the car to…read moresomeone else. Avoid the DOWC warranty- service advisors hate this company. fine print wont cover full shop rate, or even taxes on the work, will draw out any process to approval and wiggle out of it. Would get coverage from Assurant or Fidelity but they wont cover branded title vehicles.

    PSA: Don't Fall for the "DriveADream" Lemon Trap…read more If you are looking at a manufacturer buyback or lemon-titled vehicle from DriveADream, be aware of the deceptive pricing tactics used to mask the true value of their inventory. 1. The "MSRP" Illusion DriveADream markets their cars as "thousands off MSRP." This is a classic bait-and-switch. They are comparing the price of a used, branded-title car to a factory-fresh sticker price. A fair comparison is against other used cars with similar mileage and clean titles. 2. Predatory Pricing A lemon-titled vehicle typically carries a 25-40% valuation penalty. DriveADream frequently lists lemons at the same price as clean-titled counterparts. For instance, they are currently listing Kia EV9 lemons for ~$40,000--the same price Kelly Blue Book lists for a clean title. 3. The Insurance Gap (The Hidden Cost) They will tell you the car is "better than new" because it's been inspected, but your insurance company won't care. If you total a car you bought for $40,000 that has a lemon title, the insurance payout will be based on the branded value--roughly $24,000. You will be instantly underwater by $16,000 the moment you drive off the lot. The Bottom Line: Don't let "luxury" branding distract you from the math. If you aren't getting at least 30% off the used market value, you aren't getting a deal--you're getting scammed.

    Grand Motorcars - 2017 BMW X6

    Grand Motorcars

    (128 reviews)

    I would strongly recommend steering clear of this dealership. They tack on an excessive amount of…read moremark-up and try to squeeze as much money as possible out of you right from the start. One of the biggest issues is that they force you to pay for "Grand Care," which costs $3,262.41. The problem is you don't really know what that even includes -- they can describe it however they want, and you're basically expected to accept it without any clear breakdown. On top of that, their documentation fee is $999, which is extremely unreasonable. The average doc fee in Georgia normally ranges from about $599 to $699, so they're charging well above what's typical. Then when it comes to your trade-in, they go out of their way to undervalue your vehicle. They even use the excuse, "Well, since we're not a major dealership, we have to recoup somehow," as if that justifies shortchanging you. The warning signs were there from the start. When I walked in, I saw a woman who was visibly upset saying, "You all like to play mind games," before she declined to buy a car. I honestly should have taken that as a sign and left right then. The entire experience felt unprofessional, almost like doing business behind a fast-food restaurant instead of an actual dealership. Every time I said something, the salesman would disappear into the back, return with paperwork, and the information would be completely wrong. Once we finally agreed on a number, I thought the deal was set -- but even then, the actual numbers were off by a huge amount. To be fair, the salesman wasn't rude, but that still doesn't make up for how they operate. If you decide to go there, just know that even if you negotiate what seems like a decent deal, they will find a way to justify why you won't actually get the best price. By the time they add all their fees and mark-ups, you're already $4,000 to $6,000 in the hole before they even start processing the paperwork.

    I had an absolutely seamless and stellar buying experience with Grand Motorcars in Kennesaw from…read morestart to finish. Joe was phenomenal throughout the entire upfront process. He patiently answered every single question I had about the Jeep, went out of his way to send me detailed walk-around videos so I could inspect it from home, and truly listened to exactly what I was looking for. There was zero pressure--just clear communication, transparency, and a genuine effort to pair me with the right vehicle. He made the buying process genuinely stress-free and enjoyable. When we arrived at the dealership, Chase stepped up to ensure all of our needs were met. His automotive knowledge is incredibly deep, and it's clear he's a true car enthusiast at heart. He's the kind of guy you could grab a beer with and talk shop for hours. I also found out Chase is a veteran, so I want to extend a personal thank you to him for his service to our country. Jay in Finance rounded out the great experience. He went to bat for us by shopping around to secure the best possible interest rate, explained the paperwork clearly, and got us through the signing process in record time. No painful waiting or endless back-and-forth--just efficient, professional service. To everyone else at Grand Motorcars who gave us a warm welcome and made us feel comfortable, thank you. Your hospitality didn't go unnoticed. Buying a vehicle should be an exciting milestone, and this team made sure it felt like one. We drove off the lot loving our new Jeep and feeling excellent about the people we bought it from. Joe, Chase, Jay, and the rest of the crew completely earned a five-star rating. Thank you! ------------------------------ UPDATE: Dropping rating from 5 stars to 1 star. I am dropping my rating to 1 star due to an absolute lack of post-sale customer service regarding my registration and warranty cancellation. The upfront hospitality completely evaporated the moment they got my signature. To resolve this issue and fix my rating, management needs to immediately handle the following: Process the Warranty Cancellation: I requested to cancel the financed third-party warranty immediately after my local Jeep dealership's inspection. I need immediate confirmation that the cancellation paperwork has been submitted to the provider, along with the official date the refund will be credited to my lienholder. Complete My Registration: I need a direct update on the exact status of my registration paperwork and a firm date for when my permanent plates will be ready. I want to be fair--Joe, Chase, and Jay were fantastic during the sale. But a business is judged by how they treat you after they have your money. I will gladly update this review again once management steps up, communicates transparently, and corrects these administrative failures. Until then, the 1-star rating stands.

    Cobb Luxury Cars

    Cobb Luxury Cars

    (72 reviews)

    My visit went well as it could give. Originally had my heart set on 2012 Passat instead i drove…read moreaway in 2012 Volkswagen CC. My baby, Lulu is CLEAN!!! Clean engine, clean interior 10/10 for the age of the car. I ended having an issue due to an hose disconnection (air intake hose thingy) which leaded me into towing my car back to CLC for fix/repair. I would say the issue was resolved and minor. GO SEE ANDRE! He was VERY patient with me, i wanted to see all the car in my price range and he let me with no hesitation. As for the rest of the staff and mechanics they were kind and professional.

    Do not buy a car from here. We purchased from Ben and he told us one thing but after picking up the…read morecar we were told we had to pay extra to have the car full maintenance done, as well as to have rear back up camera reinstalled (it went out when we picked the car up). As we were driving home, the brakes were bad. We took it back and were told the brakes needed oil. We were told we would have to pay them full price to replace them but nothing was wrong with them. Not to mention when we opened the trunk it was full of water. Ben said we must have left it open. This car was to be for my son. We had to replace brakes right after purchasing because the pads were worn. We had to have the windsheild COWL replaced because the water and bugs were coming into the car​. The wipers also had to be replaced. The weather stripping was replaced around the car because the leaks wouldn't stop. The front of the car appeared lower than when we took it off the lot. Come to find out the AXEL gave out. My son could have been killed due to this companies horrible service and wanting to make a quick buck. My son did not get to fully enjoy his first car that he purchased due to this company. They take no responsibility!

    ALM Marietta - 740

    ALM Marietta

    (19 reviews)

    If you see other one-star reviews for ALM Ford in Marietta on Yelp, believe them! Here's my bad…read moreexperience: I visited ALM Ford--ready to buy, checkbook in hand--and was told the pre-owned SUV I came to see was sold "just this morning." (They had only been open for an hour, and I checked availability the evening before.) I was ready to walk out, but guess what, the SUV was still there! The story was the person supposedly buying it lived out of state, and they were haggling on financing so "technically", it was still available. I made an offer (based on actually seeing and driving it which I hadn't been allowed to do). I had a bottom-line number in mind, including trade, fees, and tax (all cash). The sales manager came back with his number, and we were far apart. The only thing he would wiggle on was a clear coat they supposedly added to the car for around $900, and he deducted it, a sales tactic where they act like they're giving you something when they really aren't. He also balked at my KBB trade-in value even though my trade had low mileage. They use a dealers' "black book" and offered me $900 less. By now, I was done so I went to get my keys. After reminding the salesperson I had no opportunity to test drive the vehicle, the sales manager offered to have her bring it to my house later that day for a test drive. (Why not just let me drive it while I was there? ) If everything was to my satisfaction, the sale could be done electronically. But this is where this entire scenario gets laughable: Ten minutes before she was scheduled to arrive, I got this text: Hi I'm sorry I won't be there. Someone hit me while I was driving from behind Seriously? ALM Ford is still offering this SUV on all the auto websites, including their own, with a history of no accidents or damage. No out-of-state buyer has driven off with it. This whole thing was fishy from the get-go. I don't trust ALM Ford and will NEVER car shop there again.

    Update... this is in no reflection of the sales person Mamadi. This is about their finance manager…read moreand extended warranty coverage package that they offer. During financing, they offered me a warranty coverage that they claimed can be cancelled at anytime and would cover powertrain issues. Surprise, surprise... it doesn't and I've contacted the dealer and insurance agency. It's been a 3 month ordeal now and it's still not cancelled. The sales person said, that a dealer representative will call, no one called. They also said that the 3rd party insurance will call, still haven't received a call.

    Enterprise Car Sales

    Enterprise Car Sales

    (25 reviews)

    Hello..... I wanted to share the experience I had…read morebuying a car at the Enterprise Car Sales Marietta 227 Cobb Pkwy S Marietta GA 30060 On September 2nd and 4th 2024. First of all there are two things I hate most in the world...... Funerals and buying a car. Why? Because at a funeral someone is lying in a casket and at a dealership someone is lying to your face. Well, my experience with Enterprise Car Sales was the total opposite of what I just described. Andrew was my salesperson. He was great. I came there looking for a Toyota Highlander XLE that I saw on the website but it had been relocated to the Duluth location. Then I saw and test drove this black 2022 Jeep Grand Cherokee Limited RWD with the panoramic sunroof. That I believe was on September 2nd on September 4th I drove off the lot in the Jeep. Quality of the vehicle so far so good. Andrew and John were easy and a relief to do business with. If I had to nitpick the people who get the car ready could have put more effort into making the vehicle look brand new. The water spots on the windows and around the vehicle could have used more energy and effort but what ca ya do. I give them a B- /C+. However , Andrew and John I give an A/A+ for their presentation, professionalism and service. So, there you have it..... All My Best ~ Mr.Plowden aka proud Jeep Grand Cherokee Owner!

    I was completely satisfied with my experience! Everyone at this location was pleasant to speak…read morewith. My sales person was Juan who was absolutely amazing. He really made me feel welcomed and seen.

    Smart Auto Finance - usedcardealers - Updated September 2026

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