I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply impressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best! read more

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They said the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity! read more

My 2014 Honda died in a parking lot on Tuesday. Big THUNK and then not moving in any direction. These guys picked it up for nothing, brought it to their shop the same day, and told me that in 5 days they would get to it and tell me what was wrong and what it would cost. At that point I could choose to have it fixed or call someone to tow it away. I was expecting a failed transmission and a bill running into the $1000s. On the NEXT DAY they surprised me and called to say they looked at the car and it was not a failed transmission (which I thought it was) but a broken front axle. $565... did I want it repaired? (yes). It was fixed before noon on Thursday. It is very rare to get a company to do the right thing every step of the way. These guys did it even quicker than initially quoted. I am not easily impressed and these guys impressed me a lot. read more

Wholeheartedly recommend Vinny and his team. Service was friendly, prompt, honest and reasonable. my repairs cost less than I was expecting and I'm delighted to have my car back and running well. many thanks! read more

When our Honda Odyssey's transmission went out - I gave my husband the job of finding a reputable transmission place to replace it. He found FNA. One of the reasons he chose them is that they offer a 3 year/36k mile warranty on their rebuilt transmissions. Wow, right? They fixed it almost 3 years ago ( our anniversary is 9/27) and on the way back from New Jersey - our transmission gave way again - and let me tell you, we were concerned about how to handle this. Mike was amazing - he didn't balk at all (at least to us) when he had to find a place that was as close as he could get to where we were brokedn down - Cherry Hill NJ - and that would take us in and handle diagnosing and fixing whatever transmission problem it happened to be. (I will yelp about Mike's Transmission in Collingdale PA too). Mike's Transmission in PA worked well with us and with FNA and although we had to stay in NJ for a few days, we were happy to get our van back. The one thing that I have to say about Mike at FNA - he is very kind on the phone with people like me who haven't got a clue. He is willing to work with us in ways that go above and beyond what the world has come to expect from a mechanic. Thanks Mike and Mary (the office manager) for being there for us! read more

Was told by 3 people my car needed a transmission (about $5,000) FNA was recommended to me. Called them, they picked up my car, diagnosed it quickly, my transmission was fine, needed a solenoid assembly and fixed my car and had back the next day. At a very lower cost. Car runs great now. Wonderful people to work with. Would recommend to anyone I know. read more

I sent this company an email regarding my truck transmission. No response. Either they don't check their email or they are too busy. Why go through all the trouble to have a website with a contact email on it, then never answer questions? read more

I have been bringing my trucks to FNA for over 30 years. Never an issue and it continues to this day. Brought my HHR in for not shifting and I knew already it was the solenoid. Vinny confirmed it and said it was only one that was bad. I had him replace them all because he already has to open it up. He told me those transmissions are bullet proof and this is common with that mileage. So I was happy I didn't have to get a rebuilt transmission and the costs associated with that. Got the car back and shifts awesome. read more

My 9 year1old minivan was shaking when I was driving between 55 and 65 MPH. They diagnosed it and fixed it quickly and for less than quoted. On my ride home, I tested it on the highway and the shake was gone. Really appreciate the great work they do. Thanks Mike!! read more

Out of the blue, my car started banging into reverse and the automatic transmission light came on. This is a 2004 Mazda 3...never had any problems and I felt this was too soon for major transmission problems. Brought the car to the dealership and they said the transmission needed to be replaced--$3600. I was in shock! Just like that, no alternatives or options, just a ton of money for a new transmission. A friend of mine recommended Fna. I dropped the car off at their convenient night drop. Called the next day and spoke with Mike. He was incredibly polite and patient. They looked at the car the following day and told me it wouldn't need a new transmission, but they needed to run more tests. Long story short, after 3 days, Mike called and all the car needed was $500 worth of work (pressure solonoid). I was incredibly thankful and MIke was very polite. All in all the experience was very positive. The people were great, the process smooth and communicative. I'd highly recommend Fna for any transmission needs! read more

I brought my car here back in March to get a diagnostic check on the transmission. I was told that they currently backed up and really busy and to come back in a month. I brought my car back on the date the told me and they said they were still really busy and to come back the following week. I brought my car down yesterday (4/18/22) and it sat there without getting I diagnostic. I can understand and appreciate the fact that you are really busy and may get backed up, however, I am disappointed that I was told to come back twice and nothing was done. read more

This shop has top-notch customer service. I could not be happier with how they treated me and my car.

The best place to bring your vehicle for transmission work. A very honest place to do business. They diagnosed my transmission repaired it at a very fair price. Definitely recommend FNA. read more

I was referred to FNA Transmission as my mothers 2003 VW New Beetle was slamming 1st and 2nd gear. My friend that recommended Mike said, "FNA will only repair what is needed, nothing more." That is exactly what was done. The car shifts like it was new again and my mother is very happy. Mike provides an honest service to anyone in need of transmission work. I would recommend him to anyone without hesitation. read more

FNA - What a GREAT find! I have a 1999 Dodge Durango with 100,500 miles on it. Still in great shape but last snow storm when shifting out of 4 wheel drive the transmission began to slip. Asked the advice of the two mechanics that have worked on the SUV and both said "It looks like a rebuild transmission job at a cost of $2,400". Well needless to say I reluctantly began my search for a replacement. I knew it would happen but just wanted to get another few years out of my old reliable DD. After a few weeks of searching $35,000+ SUV's I was frustrated not to find anything I liked. Then my Brother-In-Law (who lives in Wakefield) mentioned to me on Easter "did you try FNA, they worked on my old car and were wonderful to deal with". I stopped by the next day figuring I would need to book an appointment. Spoke with Mike and he said "when can you get it to me"? I told him I could swing it by today but that I was in no rush since I had another car to drive for the time being. I did manage to barely get my Dodge there just after lunch on Monday. Well to my surprise Mike called me Tuesday afternoon and said the transmission looks in good shape and that it's a defective electrical solenoid and transducer which needs to be replaced. The whole job including replacing some other small stuff would run about $600.00. WOW, a far cry from $2,400.00. FNA called the next day and said the truck was done and ready to pick-up. THANKS FNA for your honesty and very fast service. read more

They were recommended to me by my mechanic. My teen's 2008 Mazda 3 transmission was failing. They were very busy and honest about it. They said the could look at in 4-5 days. And that is what they did. Diagnosed the problem, ordered parts, and said it would take a day or two. We had it the next day. Price quoted was comparable. Car has been fine. Really, no stress all around! read more

I have a BMW with SMG transmission. Other than the dealer, these guys are only ones in area able to fix. They came highly recommended by Moore GMC (a friend of mine) and they did NOT disappoint! Mike was professional, honest and the work they did and the over the top effort to get me back on the road was awesome! it's not easy finding an honest and fair shop in this area but FNA was all I was told. They have a customer for life and I would certainly recommend them to anyone! read more

In mid-summer, my manual transmission was barely usable after it developed strange symptoms (1st, then 1st *and* 2nd gears would work only 5-10% of the time). The new car dealer where I take the car for service wanted me to trade-in the car for $100 toward a car that was overpriced by about $2000; while I could accept their assessment that their GM vehicle was worth that after 60000 mi of use, and I'll keep that in mind when it comes time to buy a new car, I tried NPR Cartalk-online highly rated mechanics as an alternative. They told me to talk to FNA. The transmission company couldn't give me a ride back to the nearby mass transit route, but offered to tow the car for free from Woburn to their facility, which they did within about an hour. They fixed the transmission for about 1/3 what the new car dealer reluctantly quoted; they also performed an inexpensive clutch replacement without labor charges at the same time. The transmission has worked perfectly ever since the repair. In June of this year. I notice that Laurie L. reported her experience, and I would say that both experiences were similarly positive. read more

I can not say enough good things about Mike and his crew at FNA Transmission. Truly an awesome shop with honest people, and excellent pricing. My 2008 Fusion was plugging along one day on I-95 North going home and all of a sudden the engine began to spin up.. I knew that dreaded noise.. I looked at my tachometer hoping and praying that it wasn't what I thought...The RPMs were running very high for First gear...my transmission had failed. I was almost home (within 2 minutes) when it happened and I limped the car along to Brown's Auto in Reading to have them give me the bad news. After a day they called back and said 'Yup your transmission is in bad shape, we're going to send it to FNA in Wakefield if that's ok with you? They're specialists for this kind of work, here's their number." After I hung up the phone I called up FNA and was warmly greeted by the receptionist who passed my call over to Mike. Mike and I chatted for a few minutes and he said he'd get his tow truck down to Brown's and tow it for free to his shop at no cost to me-- I was floored-- I honestly thought he was joking, he very politely chuckled and assured me he wasn't. I advised him my transmission was still under warranty and gave him all of the information. I was advised that he would call next business day as soon as he got the transmission out of the car. Sure enough the next day Mike was calling me telling me that there was a mechanical failure between gears 2 and 4 on the car. I was quoted a price of around $1,995 for the whole shebang with labor. I was gassed, that was the lowest I had ever heard for a repair on a transmission. Mike stated that since the car was under warranty he'd do a complete rebuild and put everything back in the car-- he did warn me that the warranty company had 72 hours to come out to see the transmission-- they took the full 72 hours- figures. However once the ok was given Mike had the transmission back together in under an afternoon and I was getting called that my car was ready. I went to pick up the car, started it up and man did that thing feel and sound good (for the first time ever-- no more bucking, and slipping!). Mike backs his work with a full 3 year warranty so if anything fails you bring it back and they fix it in full. This is a man who is proud of the work he and his crew do and stands by it! I can not say enough good things about FNA, should you have a transmission issue call them first- you will not regret it! read more

I cannot speak highly enough of Fna Transmission. We were having shifting problems with our vehicle and I brought it to another highly rated transmission shop in the area, who first charged me a diagnosis fee and then gave me a steep quote for a new transmission. We weren't particularly happy with the quote so I investigated other shops and found Fna. Fna diagnosed our vehicle for free and then beat the quote with warrantied work. The shop communicated with every step of the way and did top notch work. When I was accidentally overcharged for the work (a typo on the credit card machine), Fna called me to alert me and make it right the next day before I even noticed. Mike, the owner, was up front honest and a pleasure to work with. You hope you never need a transmission shop but if you do I wouldn't hesitate to go back to Fna. read more

Unfortunately my new to me Ford Escape, transmission blew after 23 days of ownership. Mary Jane the office manager was extremely sympathetic and helpful through the processs. Mike responded quickly to my calls and handled a sticky situation with the utmost professionalism. Fantastic shop. read more

Started having weird noise problems with my 199 Buick Park Ave with 160,000 miles. Kind of a rattling noise coming from the engine area. I had my local mechanic replace the water pump, belt, and pulley assembly. Problem still persisted and seemed to get worse when the engine was hot. He and another mechanic thought it might be the transmission so I dropped it off at FNA for analysis. Mike the owner called me and said it wasn't in the transmission, it was a faulty PVC valve in the engine that causes excessive crank case pressure. Brought the car back to my mechanic who seemed a bit skeptical but he replaced the $3.00 part and the problem is resolved. I was not charged by FNA for their time to check out the problem, or for leaving the car on their premises for a week while I was in CA on a business trip. They could of easily charged me $100 for their time but it was a freebe. Classy organization and if I ever need tranny work that's where my car is going! read more

These guys are truly professional you can trust. To sum it up in one word HONEST I would highly recommend them for your transmission troubles. Mike is the owner and one of the most honest person that I know in the auto industry and I know that he is unique in the the field. Rick Spatafora read more

HONEST PEOPLE, GREAT SERVICE, EXCELLENT PRICING!!! So happy that I found these folks (thanks to friends at Palmers Garage in Arlington). The VW service department said I need a new transmission at a cost of over $5,000. UNTRUE. The issue was a leak in a hose and a seal, Mike apologized that the labor was so much more than the parts but explained the work involved, and came in with an estimate of $600. Actual cost was $602!! Great work, great price, honest service. Highly recommend! read more

Check with a trusted qualified mechanic first, these folks estimated $2,300.00 for. A rebuilt transmission on my car when the only problem I had was a $500.00 gear shit issue. When you only know transmissions every problem looks like a transmission. !! Caution and 2nd opinion!!! read more

I was recently referred to FNA Transmission by my mechanic after my car suffered a major transmission problem. When I initially contacted them, the woman I spoke with was very friendly and helpful. They offered to go to my mechanic (another town over) and tow the car for free back to their facility. After Mike from FNA looked at it (for free), he called to tell me the bad news that it needed a new transmission. I wrestled with the decision whether or not to sink the money into an older car to fix it and he was very patient with me. He gave me a couple days to think about it, no pressure. I had a couple more questions in the meantime and he called me back promptly both times to answer my questions, despite it being obviously very busy there. He never seemed annoyed or frustrated with me, which I really appreciated. I did decide to have it fixed and it's been running well since. He guarantees his work for 3 years, too. Overall, despite this being a very stressful time for me, Mike and his staff treated me kindly and with patience and understanding. In my experience, it's not often that you find a mechanic like that. read more

Just called FNA and was given the bums rush by the receptionist, you never get a second chance at a first impression, so I am sorry FNA you will never get a second chance with me not unless you have someone else answer your phones. Very poor initial service. read more

HONEST and reliable. We have turned to FNA twice now with two separate cars that were misdiagnosed by separate dealers (replace transmission, replace power steering). In both cases, FNA found a much smaller issue was at play and saved us thousands. They have a great reputation among other repair shops and there is always a back up - and there is a reason why! They are worth it. read more