I went to my appointment and it was packed. I was there before my scheduled time and checked in…read morewith one of the employees. I stood against the wall for about 20 minutes before I was given the papers to complete and led to a different waiting area. In all, I waited for about 30 minutes. There was no consideration of my time, not enough to let me know of the delays/wait time then give the option of rescheduling. I was told that the appointment would take about 45 minutes when I called to set the appointment. That was fine since I was on my lunch break. It's a good thing that I stopped by yesterday to pick out frames ahead of time or else this would've been much longer than the hour and forty-five minutes this took. I had placed a pick up order as well for 1pm but didn't get it until 1:30! I mentioned the lack of transparency and someone who moved like a manager or team lead (Kenyatta) immediately stated that she couldn't control people calling out. I agreed but what she could control was letting people know that they were short staffed, inform of the delay, then provide the option of rescheduling. My head was hurting from my eyes being dilated and the amount of time that I was going to have to make up at work. I was glad when I was able to pay my bill and leave. I don't know what to say about turning this around except that I truly enjoyed my visit on yesterday with Mrs. Tony who helped me pick out my frames!

Having had a negative experience with a previous eye doctor's office last year, I have to say that…read moreI was extremely satisfied with the service, the attention to my needs, the friendliness, professionalism, and the eye doctor's 50 years of experience when I walked into Eyeglass World. I ordered contact lenses that arrived quicker than any other place previously ordered. I enjoyed my walk in visit to the eye doctor and definitely recommend them. I'm sorry for the other reviewers' experience but maybe things have changed.

Very pleased with the doctors and staff. They have doctors for routine visits and specialists for…read moreout of the ordinary issues and surgery. Always a very pleasant greeting from Edwin.

Love the history of this practice. I applied for a position on indeed. The manager Nicole messaged…read moreme about setting up an interview and I replied back. But never heard back for about 2 weeks. Then Summer replied to set up a phone call interview, no time frame for the phone interview was scheduled. I gave her my availability for her to pick a day and time she would like to do the phone interview she called me and I missed the call. I immediately called her back and was sent to her voicemail. The next day I messaged her on indeed stating I returned her call and let her a message, no answer for several days. So I came into the office to introduce myself since there was a bit of back and forth and waiting for a reply. I waiting 30 mins before Summer came to speak with me. Now for the interesting part..... I'll tell you. I have never in my life had such an unprofessional interview in my life!!! First of all Summer didn't introduce herself. I was told to come into her office and sit, no eye contact or anything she looked over my resume. And asked about why I left a previous employer and stated I have been to a lot of eye practices, stating that when she sees an applicant that has been to that many offices she assumes that they are a "the problem." I corrected her stating that several of the eye doctors offices were internships from when I was in College for my A.S degree as an Ophthalmic Technician at FSCJ. I informed her that I only worked at 2 Doctors offices and the latest one merged with another practice. Then the interview made a weird turn of her cussing at me and talking about how she does not tolerate drama, and went over the attendance policy. Her words "if you do not have PTO you cannot take off." " I don't tolerate the petty shit. I had taken a long time to get the office to have a certain culture and I'm not going to ruin that on someone like that." She even called her own manager a "bitch" which was super unprofessional. And talked about how her current manager above her doesn't do much and how she has so many responsibilities in her position. Summer also asked me about a former employee I worked with at my former employers office wanting to know why they were terminated and if he's a good employee. Again very unprofessional. And the interview is pertaining to myself not someone else! I felt like I was being scolded by my mother. I have never been cussed out and scolded in an interview or accused to being a job hopper or a problem! I understand every office has an attendance policy and what is not tolerated. But to be scolded and cussed at as if I did something wrong. Yeah no thanks! I've meet many of Coastal visions previous employees that left because of management, and I can see exactly why! Not the kind of place I would want to work at or my friends or family go to.

I have been using Bowden Eye associates for several years. I began using them mainly due to…read moreproximity to my home and a change in insurance. I was hooked after my first visit! The office staff is beyond amazing. They are all kind, cordial, courteous, and efficient in all that they do! They are painstakingly thorough, as well! I see Dr. Robbin! I love the fact that he is 'real' and down to earth with his patients! That definitely makes a doctor's visit less intimidating. I truly appreciate that and also the fact that he doesn't try to upsell anything that isn't absolutely needed! Having the ability to choose different offices is very helpful, too! Depending on my personal schedule, I've been able to make appointments on different sides of town while still seeing Dr. Robbin! I've also had an instance where I scratched my cornea and was able to get an emergency visit with him without issue! Finding the right doctor is important for various reasons. You know you've found the right fit when you're willing to drive across town for your specific doctor.... Not because your insurance dictates that specific person but because YOU do! De. Robbin and Bowden Eye Associates are both my right choice!

Everyone was really nice, professional and expressed clear objectives and expectations. I…read moreappreciate that most! Don was great during my exam and pleasantly conversational. Dr. Griffin was receptive to my questions and communicated patiently as he responded and with easy suggestions for any uncomfortableness that I may experience. I received thoughtful care and free samples to try to abate dry eyes.

My experience with Atlantic Eye has been truly exceptional and deeply personal to me. From the very…read morebeginning, I felt genuinely cared for and supported throughout my entire LASIK journey. Michelle Murray was incredible--she guided me through every step of the process, answered all of my questions with patience and compassion, and gave me hope when other doctors had turned me away or failed to show the same level of care and understanding. Her kindness, knowledge, and encouragement made all the difference for me. Dr. Michelle Diaz, who performed my LASIK procedure, was equally amazing. She was professional, reassuring, and highly skilled, making me feel completely confident and at ease on surgery day. The procedure itself was quick, smooth, and much easier than I expected. Because of the outstanding care I received from both Michelle Murray and Dr. Diaz, I will absolutely be recommending Atlantic Eye to my family--not only for LASIK, but also for regular eye care appointments as well. It is rare to find a team that combines expertise with genuine compassion, and Atlantic Eye has truly earned my trust and my family's future business.

Very happy I made the switch to Atlantic Eye! My previous…read moreeye doctor has repeatedly dropped the ball with being disorganized and not answering their phone, so I must admit I had some hesitation going to the eye doctor. Thankfully it was a pleasant stressfree experience and I 1000% will return. Highlights: 1) great customer service on the phone and in person 2) clean tidy office 3) easy parking 4) as a new client I was offered an appointment with one week for a wellness exam! My mind was blown! 5) doctor was thorough & explained things clearly and easily 6) I was given my contacts & eyeglass written prescriptions without having to even ask for them 7) there is a doctor on call via phone holidays & weekends The way healthcare should be!

I've been coming here for years, even though I live on the opposite side of Jacksonville. The…read moredrive is WORTH IT! Thorough exams, detailed feedback, clean office with lots of frame options, incredibly helpful staff, wonderful "chairside" manner! They do everything possible to ensure that your eyes & your wallet are well taken care of. I love this place!

timely manner it was in and out with a good price they didn't try to upsell you if you told them…read morewhat you wanted & looking for

Dr. R. Shetty and Florida Eye Specialist are by far the Best Eye Specialist in Jacksonville,…read moreFlorida area. Dr.R Shetty saved me from blindness, and managed to restore my eyes to a healthy state. When I first saw him, my eye pressure was 48. Now my pressure is down to 13 & 15. I wasted 7 years with another doctor, then I read about Dr. Shetty. Call Florida Eye Specialists, you won't be disappointed. Diane Radloff

Sadly, Florida eye specialists just lost a client. Was on the phone to make an appointment and the…read morereceptionist was incredibly rude. Cancelled and will find care elsewhere. May want to look into training your phone person.

My first visit to Dr Jason Miles, I was not impressed. He told me I have cataracts, which I already…read moreknew, and he wanted to do surgery to remove them and I told him no because I don't have any issues with them and you can only see them when the Drs look at the back of the eye. The visit was well over 2 hours. While I was waiting I notice a testing room with a window and it was dark and 2 young ladies were in there talking they were there about 10 mins and got up & left. One of the girls came back to the waiting area I was in and called me back. The front desk staff were very friendly, nice & willing to help. The building was very odd shaped which made it difficult to find the front door. I've decided to find another eye specialist.

I can't recommend this location enough. It's just Ben remodeled and the staff is fast and…read moreefficient. Highly recommend Dr. Guier for your eyeglass and contact lens prescriptions. He is very thorough!

I recently had cataract surgery with Dr. Lott, and to be fair, the surgery itself went well and I…read morehave no complaints about his clinical care. That said, the follow up experience has been extremely frustrating. My one week post op appointment was cancelled, and now my 30 day post op follow up has also been cancelled. I was told the reason was overbooking. I am a busy person as well, and I made a real effort to adjust my schedule to be available for these appointments. Last minute cancellations like this are disruptive and disrespectful of a patient's time, especially after surgery when follow up care matters. The issue here is not the doctor's skill, but the scheduling and practice management. This experience has left me disappointed and frustrated, and it needs to be addressed.

Been here twice for eye health and they have been professional and very thorough each time…read more Situated in a houselike structure at an intersection, they are accessible from multiple directions and plenty of parking as well. You walk in and a massive waiting area surrounds you. The check in window is easy to navigate and the staff quite efficient to verify your appointment and get further instruction. Depending on your type of appointment, there may be a bit of a delay getting in to see the Doc. However, this should not sway you, as it is about the quality of care which is undoubtedly the best around. Have dry eyes, cataracts, or glaucoma? Give them a call and take care of them peepers.