Kairos Audio Video, led by Mr. Kofi, delivered outstanding service from start to finish. As a…read moreveteran recently returning from a 5‑year overseas tour, I truly appreciated how well he treated me. He is extremely knowledgeable, took the time to explain every detail of the mount, and offered very reasonable pricing. I requested a last‑minute change to my appointment, and he still came out past his normal business hours. His professionalism, courtesy, and dedication to his craft really stand out. This is a privately owned business, and you can tell he takes pride in the quality of his work. Highly recommended for anyone new in town and looking for reliable, efficient service, high‑quality audio/video installation.

Amazing!!!! Great customer service, arrived within 2 hours of our initial request and is a true…read moreprofessional! Will be using his services again for the basement!

5 Stars from start to finish, requested a quote through Yelp Projects, got a quick response and it…read morewas best price from all the responses. We picked a date/time and asked for (1) Flat Mount and (1) Swing Mount and they had the parts at a reasonable price. Constant communication up to arrival, which was great. Marcus arrived in a company vehicle with all his equipment and the two mounts. Marcus was awesome, he slipped on shoe covers before going upstairs. We showed him what we wanted and he went to work. I told him that if he needed help to mount the TVs once he placed the mounts on the wall to give me a shout. I went downstairs, and barely heard him working. He worked so quietly that my nervous pup didn't even bark or get anxious. Marcus worked fast, told me he was done, and he had the TVs mounted on the wall. The swing arm mount is perfectly placed and moves smoothly. It is just what I envisioned and hoped for and no mess. Marcus gave us the different payment options, price was as quoted with no changes. Marcus told us to call if any issues. I highly recommend Marcus & TV Geeks !!!

Easy to schedule, professional, and extremely helpful! Definitely recommend! I appreciated that he…read morewas able to come next day too and worked with my schedule.

Quick efficient communication. Randy was patient, informative and extremely efficient for a tv…read moremount. Highly recommend and would use again.

Randy, did a great job, showed up exactly when he said he would !and was able to get my older Bose…read moresystem up and running with a newer TV. Highly recommend

Excellent experience from start to finish. George was able to come out on very short notice and was…read moreincredibly knowledgeable, resourceful, and easy to work with. My condo came with a high-end home sound system that was top-of-the-line... about 20 years ago , which created some challenges in figuring out how to make older equipment work with modern TVs and technology. Rather than simply telling me to replace everything, he took the time to understand the existing system and came up with creative solutions. What I especially appreciated was that he gave me a two-tier approach: an affordable, practical solution that got everything working beautifully now, while also explaining what I could do in the future if I want to fully restore and maximize the potential of the original home theater system. There was absolutely no pressure to spend more than I wanted to. He got everything installed, mounted, connected, and working on a very tight timeline. Knowledgeable, honest, creative, and genuinely focused on finding the right solution for the customer. Highly recommend!

I am disappointed in this company. I paid $328.99 for a flush/tilt wall mount and mounting service…read morefor a TV up to 86" ($99 + $229). Only one technician showed up. He was very nice and worked very quickly and efficiently but he needed my help to lift our 77" TV. I do not blame him at all for asking for my help, but I am terribly disappointed he was sent by himself. I politely expressed my disappointment in the price I paid with his company expecting me to help him. He was very apologetic and threw in a cable concealing package which was incredibly thoughtful. I'm writing this review because I was not supposed to be home when the mounting was scheduled. My disabled spouse was going to be the only person here. Had I not been sent home from work early the technician wouldn't have been able to do the service at all! I'm not sure if it was a choice to send one technician from the start or someone didn't show up for work, either way, this should have been rescheduled so the service could be completed as it was paid for. In summary, the mount was adequately done and the technicIan was incredibly professional- his company was not. This review would have been 1 star if it were not for his character.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

The pricing was fair and competitive. I felt that I received great value for the quality of work…read moreperformed. Friend of mine asked me for tv mounting and hiding cables. I've contacted guys with "Fix it Eazy" and they completed everything quick and like a pro. Thank you!

We had baby shower, and moved in day before. Was surprised…read morehow quick he answered phone, and came to get job done!!!! TV was installed in 4 hours before party. Thank you for such amazing job.

The entire experience from the initial store visit to the installation was excellent. We really do…read moreenjoy the new TV and sound bar system.

Buyer Beware Our…read moreexperience with The Big Screen Store and its President, Jason Brager, was extremely disappointing. We purchased two Parker House "Parker Living" genuine leather chairs, and one arrived with puckering leather on the arm. Despite repeated requests, Mr. Brager refused to send anyone to inspect the chair, replace it, or offer a refund. His communication was combative and unprofessional throughout the process. Only after several days of continuous emails and filing a dispute with our credit card company were we able to secure a full refund. I also reached out to the furniture manufacturer, and they confirmed that it is not the quality that should be expected. Be aware that this company is not customer-friendly. Their approach seems to be to wear customers down and keep as much of your money as possible. Mr. Brager even stated that used floor models are the "barometer" for new furniture quality--meaning if you see flaws in a used floor model, you should expect the same flaws in your brand new purchase. We would never do business here again, which is unfortunate since we were long-term customers purchasing more than 6 high-end televisions and a leather Palliser sofa before this experience. Also found this same brand/color chair at Homegoods for $399.99 without any damage, which is more than $100 less based on their "sale" price plus delivery! Do you think the two pictures of the chair I got look like the pictures in The Big Screen Store email?

After reaching out to several companies who assemble outdoor deck furniture, Nick got right back to…read moreme and said he could do the job almost immediately! He offered an extremely fair price and didn't up charge me when our schedules aligned for the job to be completed over the weekend. Nick is a hard worker and seems very upfront and honest. I would 100% hire him again!

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

I had problems with the bolt on my shed door. I tried to put a new one on but did a lousy job…read more BFF came within an hour and fixed it in about 30 minutes. Charge was reasonable. Very polite and friendly as well. Will use him again. David R. / Baltimore County

I had problems with my toilet running constantly. Leon came and fixed it in about 30 minutes. It…read morewas super fast and reasonably priced. Leon was friendly and knowledgeable and a pleasure to talk to.