Been living here for 6 months now and when I saw Wow, I mean wow!! Inside this apartment type…read morecomplex, you'll find that the homes are individually independent from one another. The homes themselves are exceptionally beautiful and the management is top notch. Ask for the manager, Susan! She has blown me away with her skills.

They are cute apartments because they are new and have a mini backyard but I would either wait to…read moremove in until they change management or at least get everything in order, maybe they are just too new ? When you sign your lease they have promotions and the office screwed up my credits over the course of a few months and now I'm stuck paying almost double the amount of my rent within a two week period and they threatened to evict us for their mistake. Promised to waive late fees and never did. They forgot to also charge us I believe for trash and a few other things for a few months and the whole community was back charged around $900 for that. Gates never work and remain open, ring cameras don't work, they got rid of our security guards so that sucks. And everything is done through apps and they are faulty. I could never get into the pool, I had to jump the gate every time. They close out service/maintenance requests without it actually being finished. WiFi constantly goes out and the lights use to, but that's gotten better. And the management never replies to your emails and if you work a full time job it is hard to ever speak to the manager before she leaves and she's not there on weekend so you have to talk to the other girls who just play the blame game and say they will "let the manager know " but they never do I guess. I can't wait until our lease is over, the management prob will help us less after this. But everyone should know this spot is not the best :(

Thanks, Tristin, for always making me feel welcome. Your customer service is exceptional! Cortland…read moreLuxe Shadow Creek is my new home because your representation.

So far management had been real helpful and has delivered everything that we asked for. Looking…read moreforward to more experiences to come. So far great

I absolutely love the manager Alice, she made sure that all my issues were promptly addressed and…read moreI'm well take care of. I moved here to escape the Houston stress and make Galveston my home and I've got to tell you this place is definitely quiet and cozy. My favorite part it's only few blocks from the beach. Update: The live in courtesy officer who is a Galveston Lieutenant continuously harassed me which is making this community a bad place to live because you can't feel safe at home. He ticketed my car and had it towed few days before Christmas! Worst place to live.

I had the pleasure of working with this friendly staff, on a plumbing project , in one of the…read moreunits. They were were very helpful, spontaneous, and professional in their business approach. They went above and beyond to care for their tenant.

A lot of the reviews are from a couple years ago. After the construction was complete, a lot of the…read moreissues have resolved (mainly the pest ones). I really enjoy my apartment, which is a partial studio (there's a sleeping area but it has sliding doors so it's almost like a one-bedroom). The building itself is safe as all of the doors are key fob locked, though this will cause a lot of problems for your poor Uber/Doordash/Amazon Flex drivers who cannot access the building before 10am or after 5pm most days. The interior is clean and looks new. The amenities fit my needs, though they are not amazing. The fitness room has most of what I need, but it is rather small and cramped. The parking spaces are also rather small and will cost $35/month (garages are also available for a higher cost). There is no gate to the property so be wary of leaving valuables in your car. Water pressure is a constant struggle (my shower feels like a tickle on my back), but it's something you learn to live with. I live on the 2nd floor and have only seen one roach (it's Texas, they're kind of a given). That said, the complex IS right up against Clear Creek (hence the name) and a patch of #nature, so be prepared to see lots of critters, especially at night. There are lizards and frogs and spiders etc that like to hang around outside.

OK, we do not live here, BUT we did try to live here. The website clearly states "UP TO 2 MONTHS…read moreFREE". When we drove in we were told it was "ONLY ON A 2 BEDROOM!" Ok, so... let's look at 2 bedrooms. NONE AVAILABLE! Then, to make matters even more deceptive, after discovering they have no 2 bedrooms available, the "UP TO 2 MONTHS FREE" really means one month is free (AFTER YOU PAY A FULL MONTH UP FRONT) and the second "FREE MONTH" is NOT a "FREE MONTH" at all, but is simply a reduction in rent for the remaining 13 months, we determined there really is no "2 MONTHS FREE". The reply from the leasing agent was simply: "Im not in charge of marketing!" If this is how the relationship is before we even become a tenant, I can only imagine how much worse things will be after we move in, and judging from the other poor reviews on here, it looks like we made a good choice NOT to move in here.

I have been a tenant at The Ranch for a while. Glad to see…read morethe New Management team fully staffed. The new Office manager Sade Parker keeps the tenants informed of important changes and safety issues. The customer service in the office is professional and helpful. Jacquela Evans has been in the office for a while she is always professional and a source of knowledge. Looking forward to the all the summer events.

I have well over 10 years of living experience with this apartment complex (the ranch at sienna) I…read morehave seen different faces of it's management, seen people come and go and different colors of their walls and paintings. I have seen the good ole days, the bad days and now the worst days with the new manager by the name of Kim Blevens who of course has a strong and bossy personality. my lease was up and I was looking to transfer with the agreement of paying the $500 transfer fee which I paid. after a few days she told me she would have to run my credit again and I have to do a new application with the deposit in other to transfer to a different unit, that's unheard of. she won't make it in this community with that attitude. even when someone else who works there noticed her brutal behavior and tried to step in to help the situation, she kept jumping in to tell me she was her boss and she brought her over to help her for the day. I brought a friend who was looking for a place to come and rent with the ranch, she ran her off with her interrogations and personal questions. she is a horrible manager and will end up killing the love most of us that have lived here long enough have for this community. this woman knows nothing about public relations and how to deliver good customer service. don't get me wrong the ranch at sienna is a cool and quiet neighborhood for the most part but this woman is about to destroy everything good about this place. her delivery is just bad and her strong personality; wrong for the business. how do you tell an existing resident who has never for once been late on his payment that he has to reapply (run his credit) , pay deposit and transfer fee of $500 just to transfer to another unit at the end of his lease. (so what is the transfer fee for???) commom sense is indeed not commom.

Lived here for 3 years from 2014 to 2017. Never had a…read moreproblem at all. Love the apartment, it is so quiet, nice trees, and great staff. Would move back!

I lived at Oak Park Village when I first moved to Texas about a year ago. The community has been…read moregreat new management with full time office help. Lots of upgrades to the pool and living area. Clean, quiet and the neighbors are friendly. Moved out due to a professional move otherwise I would still live there.

We are actually in the RV part that is a part of the Village. The people are amazing! From…read moregetting the contract done - to the maintenance. You get a little shed on each camping site. The quiet hours are observed by everyone. The price to camp for the month is perfect. I recommend them completely!

Love it here it's quiet and very well maintained and people (neighbors ) very friendlyread more

The area is nice and The view is lovely . Apartments are nice as well been here 3years never had no…read moreissues . And maintenance team is friendly and very quick on fixing issues .

We are moving there on the 1st. The office people have been so helpful and Miss Amelia has work…read morehard and explained everything we asked in detail. They seem like they literally care!