My wife and I just completed a very difficult transaction - multiple sellers misrepresented the…read moreproperties they were selling by claiming there were no deed restrictions when in fact, there were. One home looked perfect, however, upon inspection, we discovered numerous problems with most major systems, including plumbing, electrical, HVAC and roofing, and multiple water incursions. All in all, over the span of nearly three months, and, through a total of four escrows, we were able to find and purchase the perfect home for us. James' attitude and professionalism were absolutely STELLAR. He not only went above and beyond, in every way possible, he did so with a calmness and compassion I have rarely seen. We have bought and sold quite a few properties through the years, and, I am a retired forensic appraiser - recognized by various courts - trial, appellate and supreme, as an expert in real estate. Despite the highly atypical level of difficulty, time, research and scheduling required to complete this transaction, James came through for us 100% of the time. We asked some unusual - and difficult questions and when James didn't know the answer, (which he usually did), he took the time to do the research and find the answers for us. James is not only very hard working, he is equally knowledgeable. We will DEFINITELY be using James again.

I moved to Asheville one year ago and rented a place managed by this group. Whenever there was an…read moreissue, they were always quick to respond. Emergencies were resolved immediately and non-emergencies in a very timely manner. If I owned a place that I needed a property manager for, I would hire them in a heart beat.

Kay was terrific helping us find a rental in Asheville. She gets a 5…read more Dev was terriBAD as a realtor. She doesn't sell a house. She gives away the farm. Your farm.

I cannot even begin to describe the disgust I feel towards this company and how much they lie esp…read moreWanda. She told me at move in my apt had just been painted and carpet cleaned. They pay Mexicans to come in and wipe the walls down. First time I vacuum my brand new vacuum was completely full. Then now I am abt to leave and I get emailed these move out instructions which are bogus. I have to literally do their job to get my deposit back. When it wasn't even done when I moved in. Do not rent from them! See attached letter below!

I've been living in a property managed by Bayshore for almost four years and it's been a great…read moreexperience. Any time I've needed something fixed it's been taken care of and I have always been able to get in touch with someone at the office when necessary. They have been understanding with me when there was a rent check snafu and were way more patient than I expected a realty company to be. I've had awful landlord situations before but Bayshore has been a relief, honestly, and I'd definitely recommend them to anyone looking for a place to live in Asheville.

Requiring a year's worth of rent? That's absolutely disgusting btw. When people are most vulnerable…read moreduring a pandemic? Wow. How heartless can you be, where's your humanity? Not very surprised though, I am a previous renter with WNC. My apartment had endless issues. Constant brown water through the kitchen sink and sometimes the bathroom. toilet was broken for about 3 weeks before they decided to fix it..the first time. Cockroaches ALL over my front hallway which would eventually make their way into the apartment. Constantly recieved text messages that I Was not allowed to have my "visitors" (my black and Latino friends btw) in the building past 7pm. " I hope your homies are not at the building right now, it's after 7" was one of the texts. Never received any messages when my white friends were over.. It's disgusting. STAY AWAY

WNC Property Management and Simon Tisman have been a pleasure to work with--highly responsive and…read moreprofessional since the initial consultation of how to make our house rentable. Simon gave specific recommendations, took great pictures, posted on all rental platforms and found quality tenants quickly. Simon communicates very well and handles all issues promptly and professionally. WNC Property Management is well worth the management fees and peace of mind that your property is in good hands. I highly recommend them.

David Ide was very nice and helpful although my request was not part of his specialty he was still…read moreable to help!

A year ago, my husband and I used a realtor who was representing the builder (seller) and us…read more(buyer). After owning the home a year, we continue to like the home, but we've bought lots of homes and this agency's purchase process appeared complex. Since our purchase, we've had friends happily use smaller realtor agencies, and I wonder if smaller firms have smoother processes. Since purchasing, we've invested unplanned money/work into the home by getting worrisome trees removed, significant driveway work done, minor plumbing repair work, minor appliance installation corrections, and adding gutter guards but we still have perplexing overflow issues. Also surprising, long cracks have emerged in several rooms' ceilings where taped sheetrock joints come together, and the wooden floors seem to be swelling or buckling in spots. We still like the house, but at the one year mark, I don't want to do the math to figure out how far beyond the bank's appraisal we've gotten. If anyone asked me for recommendations on purchasing a home, these would be my suggestions. Consider getting a copy of the Beverly Hanks agreement to read, prior to making an offer. If time allows, before making an offer, visit the useful website "Graphic Information Systems Buncombe County," and check flood zones, school districts, surveys etc.. Also, if considering applying to public schools outside of your child's district (a complex process with variable success) you may want to consult public school employees. City & state employees & the "North Carolina Real Estate Commission" have varied free info resources. Brock Law firm helped us with the toughest unexpected problems and appeared affordable, thorough, honest---definitely recommend this firm! Glad we had this firm pick our title insurance too, though Beverly Hanks can do this. Pay attention in the final process. I ended up on my knees, scrubbing orange clay off decks, hours after purchase, as the home seemed to have been shown by agents while under-contract, but there weren't mats on the deck during the rainy, messy, muddy spring. Nothing like celebrating a home purchase with more ibuprofen than champagne. Finally, if possible read over your bank's final loan agreement before closing. I hadn't done this, and our agent had come to closing but forgot to give us a final bill for close to $2,000 dollars for misc things, so I needed to drive a few hours to meet & take care of this bill and other forgotten things the week following closing. This will be small potatoes in the long-run, but I hope others can learn from me now. My understanding is that some companies use open and close-ended questionnaires following purchase to improve the process. I wonder if Beverly Hanks sellers, buyers and agents might benefit from this. Asheville is a friendly, green area, and we like our home. (PS--a neighbor purchased a similar new home by the same builder and told me that these new homes have propane tanks installed, but there are convenient natural gas lines on the street. The neighbor said that if the builder had connected the houses to the street lines that home owners would $ave onutilities and enjoy added convenience. Within a month or so of a brand new home purchase, this neighbor paid quite a bit to have a new propane tank removed and to have a gas company run a line from the street to the home. This is something that I might do in the future, as it can cost hundreds of dollars to fill a propane tank, and there is a yearly rental tank fee too.)

I have been in the area for over a month looking at land which can be a very tedious, frustrating…read moreprocess. I have dealt with several realtors between TN and NC and Patrick has been the only one TRULY dedicated to helping. He has been so helpful that although I'm looking in both TN and NC I am leaning towards NC only because of him! He is consistent with getting you the listing daily and even on a Sunday when I was traveling to look at land, I emailed him a question because I didn't want to bother him on a Sunday. He immediately called me and hopped on his computer to look for more land in the area I was in. He truly goes above and beyond! I've dealt with MANY realtors and wouldn't recommend any but Patrick if you are in the NC market.

Patrick Brooks helped us sell our home and purchase another one. He has an awesome can do attitude…read moreand is a great communicator. His expertise has helped us tremendously through the closing and purchasing process. I would definitely use his services again.

We had the pleasure of working with Robin Staples of KW Professionals…read more Robin was excellent in understanding our wants and requirements. Worked with us looking for a home in Hendersonville while we reside in Florida. We found Robin to be professional, experienced and personable as we pursued our search. Robin possesses the qualities every realtor should possess!

While speaking with the listing agent, April Solomon, about a 9.1 acre undeveloped piece of…read moreproperty for sale in The Seven Glens neighborhood, I inquired if there was any reason the property was listed at such a great price. Was there anything wrong with it? I'm thinking maybe the acreage is full of old mines or caverns or might fail a perc test for the septic. She responded fairly quickly and said no, nothing is wrong. The buyers are simply older and don't visit the area as much as they used to. The change in price more than doubled that very same afternoon from $27,000 to $59,900. Now that seems a little unethical to me. So if dealing with a seemingly unethical realtor at Keller Williams is your ideal then by all means this is your place.

My experience with Mary Love, as my buyer's agent, was very enjoyable and successful. One year ago…read moreI wanted a second home in the Asheville area, and I had been looking, off and on, for 2 years. When I switched to Mary for my agent, I quickly found a home that met my needs and am happily living there today. Mary Love listened to what I wanted and targeted our search toward just those types of properties in my price range. We looked at several homes together, and when we found the one that was right, she and her team handled the negotiations, the arrangements for inspections, and the closing details very well. Since buying, she has provided me with referrals for service people, whenever I request it; as an example, I just saved 50% on my homeowner's insurance using her insurance agency recommendation. I would recommend Mary Love to others, especially those wanting a "green" home or real estate, and I would use her services as a real estate agent again.

Great Realtor! She knows the local market, is a seasoned professional, has great negotiating…read moreskills, is a leader in the Green Building Industry and recently was awarded the National Association of Realtors Green award. She is dedicated to her clients and will help you buy or sell your home or land.