GREAT Customer Service !!!! These guys know what they are doing !!!!…read more I HIGHLY RECOMMEND !!!!!

Positive: honored the work done and warranty…read more Negative: used cheap non OEM parts the first time that lasted less than 6 months. Also, I asked them to look at the front hubs and lockers on my 4x4 truck. It's been one week, and the hubs are humming badly while I'm on a family trip. Guess I'll have to bring it to a shop that knows 4x4 trucks and gets the job done right the first time and not the third.

Made an appointment for an AC check on my vehicle. First time customer…read more First impression. Very busy, well established, decent reviews. Experience. Left it at 9am. Called at 12:30 to see if ready. Not ready. I ask how much longer, the gentleman on phone said we'll call you when it's ready. 3pm I get the call... 1. Why make an appointment if it's going to take them 6 hours for a 1 hour job. 2. Why wasn't it explained up front that it may take awhile 3. No apologies. Seems like a "good ole boy" business that doesn't care about good service or communication to new customers. I guess when you're that busy... it doesn't matter

Avoid them. Had my SUV towed to East Hill as I had used them before. I asked them for a quote to…read morerepair but was never contacted as the owner. They charged someone else to diagnose the problem and finally gave me a quote for the out of stock part that was more than the cost recommended by GMC. Sent me emails that they would charge me for storage when I told them I could get the part for less. After this, a mobile mechanic told me they had mis-diagnosed the repair and fixed the issue.

Would recommend Terry and his team every day!! They dont overcharge, they are honest and they fix…read morewhat needs to be fixed.

Charged me $340 to simply put my serpentine belt back on. I could've done that myself if my car…read morewasn't lowered. When I asked about it..they told me they also flushed my radiator. I did not ask them to do that and still doesn't justify the price ridiculous.

Up front shop and been honest with us over the years. Listens to what we have to say. Reasonably…read morepriced. They don't try and push anything additional on you but fix the problem.

This place is a joke of a business and NOT to be trusted with your vehicle…read more We took out vehicle in and the old man Jeff gave us a different price then he quoted 2 days earlier to only claim he never said that. we let it slide...obvious bait and switch The following day we get a call back and they want more money for other "issues" that came up. We said we will just take the vehicle back as is. We came paid our invoice and they weren't happy that we did not fall into there bait and switch scam. What got even stranger was there employee wanted to fight the three of us my father and friend who came to help tow the vehicle back. No one stopped both the employee who was obviously on some sort of drug. The old man was even egging him on.. I suspect both were on meth or crack. It was so bizarre I recorded the event on my phone and the police had to be called. Both the methead and Oldman denied everything even though it was recorded which proves to me their shady mindset and business practices. STAY AWAY FROM THIS BUSINESS unless you want to support violent drug addicts PLease also change your business name, you are a disgrace to people that actually support this country

This locally family owned and operated business is a throwback neighborhood tire shop and garage…read moreand I gotta say that I really like it. I'm not sure how long they've been around but from the looks of the signage it's been a long time. It's not fancy and there's no big TV or refreshments in a comfy waiting area but the important stuff makes it worth the trip here. My recent this week was due to a nail in my tire. I called, they said not much of a wait and I could head over. I got there, waited 10 minutes, they removed and prepared my tire and I was back on the road within minutes. Good work, fair price, in and out, nice! Their space isn't big so new tires will most likely require a pre-order but ther come on next-day in most cases but they do more than just tires and batteries. They do repair on domestic and foreign vehicles as well as brakes, belts, scheduled maintenance, oil changes, and of course all things tires and alignments on your car, SUV, or truck. Bottom line: Honest and dependable work with great people and very fair prices, highly recommended! Hours: M-F 7:30am-5:00pm Closed Sat & Sun

Great little tire shop. Unfortunately we ended up needing a tire that they didn't have but we will…read morebe returning customers!

Great service! And we had a part they put on that failed and they honored their warranty. Super…read morenice folks to deal with .

It's clear this place is not worried about repeat business with so many travelers coming through…read more Charged me $189 for a scan, and wanted $1200 to replace (a battery sensor) what the dealer quoted me at $400.

My experience with this garage and with Steve could not have been better! Steve was professional,…read morerespectful, informative, helpful, honest and rarest of all, very kind. I am a woman purchasing a truck from out of state and he did the inspection for me, complete with pictures texted and a call to explain his results. He then gave me an estimate right then for the repairs he said I would need "soon". Not right then, soon. I trusted him and what he was saying and had him do the repairs right then. My truck was ready the next day and he even coordinated with the dealer to make sure I knew where it would be to have it shipped. His honesty and knowledge made me confident enough to give him my business fixing what would have been needed anyway, there was no reason not to do it now with a mechanic I trust. This garage is the real deal, honest, great prices and Steve is your guy if you need repairs you can trust!

Specific about maintenance needs, brake work done effectively at reasonable prices…read more Five star applies.

Fair pricing, They go the extra mile for the customer, and above all they are honest. I have been…read moreto more than my share of service centers, and have been taken advantage by a few of them. I have been a GSBP satisfied customer for the past four years, and I will never entertain any thoughts of going elsewhere. They are the best in all of Gulf Shores! J. Sparacio.

I have nothing but good things to mention about GSBP Automotive. From my initial 1st call with Tom,…read moreto me leaving everything went as smooth as butter! Great customer service. Great price. Great experience. So thankful to closest tire shop near me was a joke. Otherwise I wouldn't have came to GSBP!