Switched to Folger Gas and received an invoice after delivery to my home. On the invoice it was stamped Net 30 which means in business terms that the payment is due within 30 days. I called to pay my invoice within 30 days and they upcharged my gas from 2.99 gallon to 3.29 a gallon against the terms in their invoice. I tried to discuss the definition of Net 30 with their less than understanding office staff who argued with me about what Net 30 means. They denied the definition and instead argued with me. I would have gladly split the difference with them. I guess the only privately owned gas company in town has no desire to keep new customers. read more

Folger Gas Propane - My invoice - Propane Near Me - Blue Ridge, Georgia

Top-notch service. Had to replace my Rinnai water heater. It was done quickly and professionally. Fernando and Alvin are great. I cannot imagine why anyone would not use Folgers. Very satisfied 30 year customer read more

Beware!!!!! Terrible customer service. Had an issue with a 1,000 gal. propane tank purchased from them - would not service when a gas leak was reported. Stated your own your own - we had not purchased propane form them for a period of time (note 1,000 gal. tank -didn't need to). Wouldn't waste my time here........... read more

I don't think you can find a propane company near Blue Ridge that can spell customer service! I wanted to switch from Thompson and when I tried to arrange something with Folgers it all fell apart. Every time Thompson delivered they would attempt to enter my driveway even though its obvious a truck would bottom out. They destroyed my newly paved driveway twice and I'd had enough. I even have a "No Trucks" sign at the entrance. They did other damage as well but thats enough about Thompson. I went to Folgers and asked for someone to come out and review the site before I pull the plug on Thompson and the response I got was "we don't do site inspections this time of the year, were too busy"! September? Come on! The boss man can at least drive his Porsch 5 miles to assure a job is prepared for correctly????? i I was doing them a favor and they Obviously are too fat and happy! I walked out and basically said... "I guess you don't want my business". By the way .. There is no "Dis-" in front of "customer service". read more

Can home to an empty propane tank and called Folgers gas and left a message on their 24/7 line and within 15 minutes Joseph from Folgers returned my call. He was so helpful and understood my worries about not having any gas for all my appliances and even offered to out at 9 pm on a Saturday night to fill my tank to please my family. Told him tomorrow morning would be fine. As promised he was here on a Sunday morning and filled my tank and found we had a leak. He called his supervisor and within an hour Brandon showed up and found the leak right away and also told me to let's go inside to make all appliances worked to make sure he did not to light any of the pilot lights. I have been with Folgers since 2016 and always been extremely with their workmanship and understanding our concerns as a residential customer. I want to thank Joseph, Brandon and their supervisor for resolving my gas issues for Gomez family. read more

Unless it is me, I feel there could be better service for sure from this office in Blue Ridge. The office staff is not even nice, never mind friendly . I can say that the one time I had to have service on the regulator the tech was good and very helpful, however. They do maintain a yearly price o the propane. I have been a customer for 7 years. I even clean my rented tank Folger does do not come out to even check it. When you call into the office they may not even answer the phone or return your calls. I called about m tank rental as I was away and did not receive the bill or mail forward in April . I called to see what I owed and left a message for a call return as directed but never received one. They billed me again in May with interest on the tank and would not deliver propane until I did pay the rental. I release they are busy and in business to make a profit and there are many out they who lag behind in their payments but I am not one of them. I also realize I am not a big customer but there are others out there who might welcome my business. . read more

Definitely think twice before committing to Folgers Gas! I had been on their monthly budget plan for three years, and had a credit balance of $400 on my account when I notified them in November 2024 that I had sold my home and was moving out of state. Here we are in April 2025 and I still have received nothing but excuses from Folgers as to why I haven't received my refund check. read more

Gave me great service. Very professional and knowledgeable. Friendly staff already to help you when you call. read more

Folger Gas Propane - Propane Near Me - Blue Ridge, Georgia

Tracked mud in my new house, leaked oil on my new driveway and didn't hookup gas logs. Plus bill was $525.00 billed me $616.00. I stopped by twice and never got a call. read more

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Consistently great service for 20 years. Quick, friendly response every time I call. Prompt refills. Great service techs. Great communication when there is an issue. read more

Was never told till 2023 that I would be charged a service charge of $15.00 a month for using budget billing. Have been a member for over 6 years. Have no complaints of service but rethinking budget billing read more

This was the worst company experience I have ever had....we bought our cabin in july 2019 and since the previous owners had a folgers propane tank we went with folgers....i did not look at their poor reviews online or I would have gone with another company. We had folgers install the ponderosa gas logs which was $1,200 and the two gentlemen had problems with the installation, but finally got it working. The gas fireplace never worked properly for us or our guests from that moment on. Folgers repeatedly had to be called and they came out numerous times and attempted to get the fireplace working properly. Finally, they installed a second set of Ponderosa logs...and it still did not work properly. All the while, Folgers kept billing our credit card for their service calls to fix the fireplace that they installed and which was under warranty. Kim, the owner's wife, has never responded to our calls. Our cleaning lady went to the store where Kim came out in a "Duck you" mask (shows real class) and she told my cleaning lady "I am so tired to those people and their bitching about the fireplace!" That was it for me. I called three times for a return phone call from the owner and never received one call. I left a message on folgers' receptionist that we no longer wanted their service and that we would be going with Freeman Gas but that we have renters coming in and that the propane tank could be removed after the new propane is installed by Freeman Gas so as to not leave our rental guests with out propane. I received a call from our guest last Friday morning, the propane tank had been drug out and they had no gas. Not only have I paid for a product that has never worked properly, I was overcharged for service calls and never reimbursed for the full propane we paid for when they drug the tank out with no notice. Do not use this company!!! read more

Initially set up account in 2018 to service propane tank on auto fill. In the beginning of 2019 I no longer wanted this company to service my account due to poor customer service and changed my service to will call. I set myself up with another company. In 2021 they filled my tank WITHOUT my authorization and charged 2.29 per gallon. The other company that I was currently set up with was 1.65 per gallon . That is a huge difference in price! I requested that they credit the difference and they said they would match the price of the other company. They are telling me that the other companies price was 1.89 (which is incorrect) and told me they would credit the difference with that price. I am not going to argue with them but clearly this was price gouging! Beware of their pricing the difference with Folgers vs the other company was over $100 to fill my tank!! They should have credited the difference and they did not! read more

In my 55 years I have never been more impressed with a company. The Folgers are true small business owners they work round the clock addressing needs of their customers. I met Mr. Folger on a Sunday afternoon servicing an emergency call at a neighbors cabin. I had a stove issue on Christmas Day and the next day purchased a new stove to replace my existing, I saw the Folger vehicle next door and sought out its driver. He told me he would let the office The next day, Monday I went to the office to request assistance. The technician I met the day before recognized me and told me how busy they were with 38 service calls but he told me they would do everything they could to get to me quickly, It turn out the technician is also Pete Folger the owner. Mrs. Folger was on top of my issues and hard at work, communication was excellent, service exceptional and the impossibly difficult customer is ecstatic. I am pleased to report a technician came out today (Jamie) he was on time, super knowledgeable, very professional and super clean. My stove old stove was removed, my new stove was set up, installed and inspected to ensure it was 100% before I was presented a tiny invoice. Every company in America could learn about how to run an exceptional business from this Company. THANK YOU FOLGERS! TRUST THESE PEOPLE WITH ALL YOUR GAS NEEDS. read more

We arrived at our cabin late on Friday afternoon ,checked the propane tank level and unexpecetedly found it to be at empty. I called Folger office and the call was promptly returned and a friendly and knowledgeable driver came out and filled our tank in under an hour. Great service !! Highly recommended. read more

Used company over 15 years without issues. They manage our propane, have repaired fireplaces and grill line.

Called Folger Gas last night at 5:30PM as my tank was at 20%, they returned my call within 10 minutes and came out to check the tank within 15 minutes to make sure we would not run out of propane, all is good and they will be here tomorrow to fill up the tank, amazing service, highly recommend! I am in McCaysville GA read more

Bought a new tankless gas water heater and new gas logs for our fire place. The cost was $2,457.70. Wrote the check. A week later a bill comes for $171.15. They said they forgot to charge for the remote for the fire logs. Seems like a slick way to have me spend even more or a bait and switch. I then asked it they follow up with the installations, the answer was no. I asked because the installer left his trash where it fell after he cut holes in my basement. Not only a hole but cut out a section of my floor joist. I guess they did not expect me to check the work. The manager did not seem to care either. They did refund the charge for the remote only because I returned it and said no thank you. Very disappointed because I left Heritage gas because or terrible service. read more

Folgers Gas is the best in the area. I own my tank, so I have dealt with several companies seeking the best. They have clean gas, good prices and great customer service. Robert is very professional, knowledgeable and courteous. Living in a remote area, I never worry about one the of Folgers Gas tech's coming to my house when I am alone. I also never have to worry about them being condescending or trying to overcharge me. Not only does Folger Gas have a good product, but they hire honest and descent employees to send to their customer's homes. read more

Friendly, professional service connecting propane to our grill. Highly recommend this company! Thank you!

If I could put zero stars I would .I have used this company since 1998 .Never had an issue util last year .Along with the rental they charged me for unused gas , Really ? I called and they explained that I have to use all gas every year .Was going to change then but let it go .This year the same thing .Went into the office and was treated rudely, and very dismissively by the woman at the counter . After being a customer for over 20 years .... I have arranged to switch to a new company at the end of the month . Switching is a huge pain but I would never recommend this company to anyone .....The woman treated me as if I was doing her a favor being their customer . They should re-examine their processes and the people that they have dealing with customers read more

Make sure if you lease a tank from them you understand you better use the gas up that year or you will be charged not only the tank lease amount but also for not filling the tank with gas. Example for a 250 gallon tank the charge is $112.00. Also, if you buy a gas log set with electronic ignition, you better understand that they will be out each year to get it working properly. Folger calls that yearly maintenance. Never told me that at purchase. Found out the hard way spent $160 over two years for a Service guy to clean the pilot. Who would ever guess that you need a Service guy to come out every year to clean a pilot out. These people don't care just pay up and shut up. Glad I won't be doing business with them in the future. read more

I live here year round. FOLGER GAS lost my business over failure to acknowledge problems .& Arrogance . So I politely called and advised . to remove their underground 500 Gal. tank. The Mgrs. attitude was somewhat troubling. . But the attitude did not end there. They removed the tank and did not fill in the extremely large whole they took it out of. Unsafe. I sent them an email reminding them three days ago NO RESPONSE Having retired as a Div..COO of an Industrial gas co. I find this extremely Un professional Frank Z read more

The absolute worst consumer experience I have ever had. If you do business with them be sure you get everything and I mean everything, in writing. You can't rely on what you are told over the phone and in my case there was a LOT I wasn't told until after they filled my tank. When I signed up, I was quoted a price of $1.99 a gallon for propane by one of their employees but after they filled my tank I was charged $2.39 a gallon which means I was overcharged by $81.00 which the owner refused to credit me with. I would not recommend them to my worst enemy. I'm with a more reliable propane provider now. read more

I've been using Folger Gas for about 5 years. Good service, come right out when I need it refilled. Reasonable prices. Highly recommended.

Richard from Folger came out to service our two gas fireplaces yesterday afternoon. He was a friendly, knowledgeable guy and he made the experience much more pleasant than expected. He was a problem solver and was genuinely interested in helping us. A very good experience. read more