Switched to Folger Gas and received an invoice after delivery to my home. On the invoice it was…read morestamped Net 30 which means in business terms that the payment is due within 30 days. I called to pay my invoice within 30 days and they upcharged my gas from 2.99 gallon to 3.29 a gallon against the terms in their invoice. I tried to discuss the definition of Net 30 with their less than understanding office staff who argued with me about what Net 30 means. They denied the definition and instead argued with me. I would have gladly split the difference with them. I guess the only privately owned gas company in town has no desire to keep new customers.

Top-notch service. Had to replace my Rinnai water heater. It was done quickly and professionally…read more Fernando and Alvin are great. I cannot imagine why anyone would not use Folgers. Very satisfied 30 year customer

Trying to get a hold of someone to pick up tank. On hold for 40…read moreMinutes. We were sent an invoice for inactive service. Please come get your Tank

I am sitting in my house with no heat for the 2nd time in two months. 198 gallons was delivered in…read moreDecember once the tank went dry as Freeman was supposed to come out and fill it up. They did not. So, it was filled. We had renters come for Christmas and New Years. We then had renters come during MLK weekend. 120 gallons was delivered again (supposedly) on January 21st. No renters between now and then. However, tank is completely dry again. I drove over from Raleigh to see what was going on. I can't get Freeman to say when they would be able to come out and deliver gas after calling in twice. I then decided to just drive to the local office since I couldn't get anyone on the phone who understood anything. When I went to the local office, the woman (she was very nice) said she was brand new and couldn't really help since she didn't truly know what she was doing. So, unfortunately or fortunately depending on how you look at it, I had to get rid of Freeman and have a new company coming out today to install their tank and get my heat back on. Freeman could care less and was not able to help. Freeman was much better before they were acquired.

Jeff installed our new stove and added remote for our gas logs. He was very knowledgeable and…read morepolite. Extremely helpful and took his time to ensure details were done with a wonderful result. Have used them since we moved here several times, have always had great results

Proflame Gas has been acquired by Superior Plus Propane and service has definitely deteriorated. We…read moresigned with Propane in 2014 and had exemplary service until the last year or so. We have had to call when gas levels were dangerously low during freezing weather. We contacted Superior Plus yesterday due to having less than 20% in our tank. A truck arrived in our subdivision today, idled in front of our house, and then left without filling our tank. Temperature is dropping below 30 tonight and our tank is almost empty. Definitely not happy with them and will be looking for a a new vendor.

We are moving to the area and ordered a 1000 gallon underground propane from Wigley Propane. The…read moretanks are back-ordered (as are many items un these times) but the staff at Wigley have been very helpful and we think this family owned operation merits our business. We purchased propane for our RV twice at Wigley. The price was competitive with other retail propane suppliers. On our most recent stop for RV propane we arrived right at closing time. The staff were literally walking out the door as we arrived. The owner, Jeff, stayed a few more minutes to fill our tank and was that ever appreciated! That night was going to be the coldest night of the season and we didn't want to be without our generator, water heater and furnace. Thanks again for the courteous service. We hope your business continues to thrive!

Their customer service is a disgrace. When you telephone requesting a delivery, your given the run…read morearound. The employee answering the telephone, states "I don't have the delivery schedule." When your told that someone will return your telephone call, concerning a delivery, there is no return call, (it's like "the check is in the mail."). This business lacks professionalism and they have no concept of customer satisfaction. Star Energy should "go out of business" and let someone else fill the void.

This is a great company! They have always been accommodating and great service! very competitive…read moreprices too. They have been a great help to us!

Great service. Best prices and same day delivery. Friendly service and very professional.read more

Another year, another seamless, professional and friendly delivery. Best price in the territory…read more Same-day service. Can recommend unconditionally.

Crap customer service. I put an order in through the website, 8 days ago, if you call you get to…read morehold for 15-20 minutes every time. In any case, no delivery, so I call and hold 19 minutes, she answers and no record of an order. They provide crap customer service, push you to order online, then it doesn't work.

I have called for two months and no one ever answer phones…read more No all of a sudden I get a text message they put in a 108 gallons no phone call just did it. I was on will call with Freeman Gas. Superior all of a sudden decides to answer the phone after they fill my tank. I had called a local company to swap out tank and now I have a full tank. Nightmare is for sure. Sorry way to run a company.