Now that Drs Mooney and Bettencourt have retired, Dr Quang is the only doctor...if you can get a…read morereasonable appointment. Routine eye exams are usually three, sometimes four months out. Other places I have called can get you in about a month, month and a half which is what I would expect. Dr Quang is very nice and I have seen him the last few years, but I have reservations. I was having issues reading with single Rx contacts which I use for distance. Without contacts or glasses I can read well. He saw my issue as: middle-aged, "can't read with contacts made for distance", must be presbyopia. He suggested multifocal contacts (MFCs). They were awful. Double vision, can't focus, unclear vision near or far. Rx was tweaked and new brand tried. Same issues but not as intense. After about two months wearing them everyday, my eyes and brain adjusted but the MFCs still weren't great. In late 2024 I went in for my annual. Rx changed very slightly as always and an Optoscan showed no issues. I raised my concerns about the MFCs and restated that I can read well without eyewear; distance is more my concern, but I want to use contacts. Single Rx contacts for distance are great, but they don't do well for close distance hence MFCs. I wasn't sold MFCs are the solution for me. When I proved to him I can read without eye wear/contacts, he seemed to be out of options since the middle-aged, "can't read with contacts made for distance", must be presbyopia box didn't fit me. He referred me to an ophthalmologist in Worcester which ended up being a terrible experience (long story). I left there with the resolution of: "It's the MFCs. They are awful." I decided to research a different eye care provider rather than go back to Leominster Family Eyecare (the new name) given it takes forever to get an appointment and the quality of care isn't as high as it used to be.

I've been going here for over 30 years but sadly it's gone down hill since the original days of Dr…read moreRicutti to the point I think I'm done. They closed the office without warning and didn't bother to let patients know so I drove 45 min each way for nothing. This is the level of care for their patients this has come to.

I switched from a local optometrist to doctor yellen! It…read morewas comparing apples to oranges. Doctor yellen was so compassionate, caring and very helpful. We ended up changing my contact lens prescription because she felt it wasn't the right one for myself. Lots of things were discuss that will never discussed at my old optometrist office. I felt like I was at home. Her staff was amazing! If you are looking for professional eye care, this is the place to go! No waiting 2 hours to get in-and-out of the office. No surprise hidden fees. She cares about Patient. Love her. Thankyou

The way all Dr's should treat you -- caring, comprehensive, spends as much time with you as…read morenecessary, you never feel rushed or "just a number". Eye corrections in my new glasses were perfect, frame selection was great, folks up front helping with the fitting were very friendly. Very pleasant experience.

my whole family have gone to dr Baron for over 20 years. He is professional patient and the office…read morestaff is amazing!! Highly recommend!!

Introduced to Dr. Baron by my wife who has gone to him for years. He is meticulous and caring with…read moreregard to his treatment of patients and I could not be happier that I began treating with him a number of years ago. I have nothing but positive feelings regarding our relationship and would highly recommend him to my clients as well as friends.

Excellent care. Office always professional and welcoming. They do their best to schedule appts that…read moreare urgent as well as regular followups. Dr Baum is great, he and his staff are the best!

Having been a patient for over 30 years, I was disappointed with the results and dismissal of my…read moresymptoms following cataract surgery. It was recommended that I continue to treat for all of the new conditions which arose following cataract surgery. Following surgery, I was informed that there could be a 25% chance of scar tissue . The scar tissue was diagnosed in both eyes which required additional laser procedures with more out of pocket expenses incurred. It was then suggested that I see a specialist for dry eye and continue to be monitored for "detached retina" due to my previous nearsightedness. Not sure the treatment, visits or additional out of pocket expenses would of ever ended based on their in ability to discuss the medical bill charges with knowledge. Numerous times when inhouse , I suggested the staff use better discretion when securing patient's information face to face and while speaking aloud on the phone since HIPAA was a concern. Nothing every changed, so it's time now for me to make a change. Find another specialist that doesn't see 49 patients per day.

The actual doctor was aggressive and extremely argumentative. He actually scared me with his…read morethreatening tone. I left and will never go back.

First visit here - left with mixed feelings. Reviews on other sites were mostly positive, and…read moreoverall it wasn't a bad experience. I have insurance, however contact fittings are not covered, yet price was very reasonable. Pleasant office, friendly receptionist. The doctor was a bit aloof. I had questions and wanted to discuss my issues but she seemed disinterested, beyond giving me her assessment. She didn't rush me, more of a brush off. I had to remove my contacts for the exam - their set up for that is terrible. The sink is on one side of the room, the mirror on the other! Most other optometrists will give you a weeks supply of daily lenses gratis with the visit. Here I had to ask, and they were only able to give me 4 lenses total. The weirdest thing was that there is a sign saying you must wear a mask in the building and in the office, and they enforced with me. But while I was waiting, a woman came in without a mask, and they told her she was ok! She appeared to be a saleswoman for eyewear. Later, she was joined by a man, and he did not wear a mask either. I really dislike it when Covid rules are applied unequally. What's the point, then?

I had the exact same experience as Sarah (review above). I had made an appointment for my son to…read moresee the highly rated Dr. Valentine but arrived to learn that he was retiring and that I'd be seeing this used car salesman fronting as an eye doctor. Dry eye scan, lots of words, not a lot of content. Super shifty. Walked out, cancelled the appointment I had made for myself and again had to go searching for another eye doctor for my son and myself.

Trying to charge me with 900.00 dollars for glasses with progressive and transitions that I did t…read moreask for ...just wanted regular distance nothing more...but failed to listen and attempted to over charge me. My friend also wanted glasses and I listen the women did the same thing trying to overcharge without explaining options available and asking what the person prefers...what bad business! BTW: for my regular distance I was charged 20.00 after my insurance pays 300.00 and I think this place is scamming and over charging...if I could I would cancel my order

I called Doug and he went above and beyond to help my 98 year old Mother. She was admitted to the…read moreHospital and she thought they lost her glasses. The glasses were eventually found. I greatly appreciated Dougs efforts.

TLDR: Visionworks (VW) in Leominster is a spacious, clean office, and is fine for eye exams…read more Everything else seems to be a needless circus. Details: I went to VW in May of 2025 because my previous optometrist retired and the new doctor wasn't great. I liked how I could schedule and do the forms online so that's a plus. The attending doctor was fine. Eye exam went as I expected. I changed the brand of contacts and was issued a new prescription (Rx). After trial contacts, I would get a copy of the new Rx. The trial ended, I was happy with the contacts. I figured I could call and get a copy of my new Rx emailed to me. Of course I have to deal with an AI attendant who does everything possible to stop me from reaching a human. Fine. I'll go to the store. I get to the store right after they opened. The man at the desk informs me the doctor needs to sign off on the new Rx before I'm given a copy. Standard protocol, so I'm fine with waiting. I ask how long of a wait thinking 10-15 minutes tops. I'm told about 30-40 minutes as the doctor is with a patient. I'm then offered to have a copy postal mailed to my home. Confirmed the address and went on my way. About five days later no Rx arrived. Back to the store again. The lady at the counter was able to pull up my Rx, print off a copy, and that was that. June 2026 comes. Time for my annual. Again, the attending doctor is fine and my eyes have not changed, including the Rx. Since literally nothing is changing, I should be able to walk out with a renewed Rx for contacts since everything is staying the same. Nope. Here's two sets of contacts from two brands; my previous brand that I was not fond of and my current brand. Try them, report back, get the renewed Rx. I was confused and said that nothing has changed in terms of my Rx and I'm not interested in changing brands. I simply want my Rx renewed and given a copy. I'm told to trial the contacts and report back. They gave me a copy of my expired Rx "for my records". What? Annoyed at the idiocy, I agreed to do the trial and left. A week later I go back to get my renewed Rx. After a 30 minute ordeal of them initially not finding me in the system and confusion over why I was given two sets of trial contacts, I'm handed a hard copy of my Rx. For glasses. Not contacts. I said I have the glasses Rx. I need a copy of the contacts Rx. About five or six more minutes of "verifying my Rx" nonsense, I'm given the Rx. I quickly glanced (keyword) and it was correct. I leave. I get home and was going to scan the Rx into a PDF so I can order contacts online when I need them. I noticed the expiration date is end of May 2026. This is the expired Rx, not the renewed one for June 2026-June 2027. It's on me for not checking the Rx more closely, but why should I have to? An optometrist shop should be competent enough to pull up a patient's latest exam and issue me a valid Rx in minutes. The eye exam experience is fine at VW, but everything else is a mess. I don't see that changing as this is a chain/franchise. Your milage may vary, of course, but the takeaway is you have to be on top of your game. Know your Rx. Know when it expires. Be clearer than polished crystal with what you need/want. Verify everything...twice. It'll hopefully save you some hassle, but don't be surprised if you experience chaos like I did.

Looking for eye glasses. Gave the lady my Ins. card. Her reply was Aetna doesn't cover eye glasses…read more My Insurance card says "ANTHEM BC/BS" ( and vision is covered ) not Aetna. This place was a waste of my time. I left after a few minutes of incompetence.

First time here. I had an appointment and was seen and in and out within an hour. Highly recommend!read more

Everyone was just so helpful. From checking in , to choosing eyeglass frames . The examination Wes…read morevery thorough and the Doctor explained everything.. Highly recommended