I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Amano is the best! I don't love shopping but the staff at…read moreAmano are always SO nice. My favorite Dasko shoes are from Amano. I bought 3 pairs of linen pants for this summer. Tops are SO hard for me to find for some reason, I bought 3 that I really like. I'm really so happy and grateful to have a few things I'll feel good in when I go visit friends this summer. Plus their earrings! So cute! Highly recommend!

The salespeople are so helpful. I am always pleasantly surprised by how nice my clothes look since…read moreI have been shopping at Amano!

The staff was so sweet! They really go out of their way to help you and make sure that you have the…read morebest experience. You do not need to hesitate if you need a second opinion or if you need a different size. They really will go out of the way to make sure you have what you need. Spacious store with good natural lighting and good dressing rooms.

Newly opened off M Street on the same side close to Anthropologie and the restaurant Clydes. One of…read moremy favorite athletic and leisure clothing line competitive to the other popular options. Everyone here is eager to assist with a smile! Value of their line is reliable and great fitting. Will definitely be back. Enjoy!

This is a great little store that carries the kind of brands I like: Habitat, Liverpool, Tribal,…read moreetc. The owner is really nice and will help you find pieces that look good on you.

I just love this place! It's a neatly organized, super-clean, small-yet-capacious-feeling shop that…read morehas really great clothing, wallets, and other accessories. The owner is fantabulous! So helpful and nice. I got a great orange-ish-brown corduroy jacket, little purse, and a super-colourful slim wallet, plus a couple of wonderfully-textured scarves that are great to feel. I have super-sensitive skin and fabrics are so important to me! What I wear makes a big difference and everything I got here was so well-picked by the owner. (I don't mean that she picked them out for me; I mean that she searches for and finds really excellent things!) She really knows what to look for! The window display is inviting, too ... and leads to an indoor space that does not disappoint! The willingness of the owner to talk about the displays, clothes, and artistry of outfits is most unusual and endearing! She cares! What could be more important? Of course, the selection is really great, too .... I'm so happy with everything I got there!

I hate shoe shopping and usually do everything in my power to avoid it. However, I was about to go…read moreon a trip and I was already here so I decided to go inside and see if they had anything to my liking. Being inside Ellsworth Place I really can't complain. As it is the only remaining shoe store in here now. You can tell it is a DSW before you even get near it with that totally white interior with the lights blazing out of the store. Inside, it's like every other store in the chain. White walls, white ceiling, white floors, aisle upon aisle of shoes. No rhyme or reason as to how they put their stock out. I went through the men's section and was about to leave when I found what I wanted to look at on a display in the main aisle. No organization to this but to just hope that a box that had your size on it might be something they have on display. After rummaging through this pile of boxes I did find something I wanted. I will give it too them, even though this is a massive store, they were still able to pop up out of nowhere to see if I needed any help finding anything. Like you as an employee has any idea what you have in stock any more than I as a customer knows. I declined and went about my business and made my way to the register. Did I mention I hate shopping for shoes. It might be because I used to work for a shoe store and knew what was about to hit me at the register. The attempt to sale me more items to go with my shoes. No, I don't want your socks, sealants, or any other magical potions. Then they ask if you want to sign up for their rewards program. Ma'am, does it look like I care about shoes that much? But the price was what got me or I wouldn't have been in line to checkout.

They moved! They are in Ellsworth Place AKA City Place in a former life. I was downtown last…read moreweekend and couldn't find it. Guess what? It's up stairs on the top floor, to your right when you take the escalator. It is huge! I still haven't got the lay of the land in this new incarnation. I headed back to the clearance racks. I didn't need new shoes. I was looking for something smaller, like socks or a scarf. Something to spend my five dollar birthday credit that DSW gives you every year. Well, hello 80s! Scrunchies are back. I bought a four pack with a green tag which means 50% off. Which also meant... FREE! I'm a happy birthday girl!

This is one of the best maintained H&M locations I have seen. So many employees keeping the floor…read moreorganized and clean. Which is rare in h&m these days. The employee who assisted me was wonderful and very helpful!

This location is A-OK, but I like the Silver Spring location better. This one was a bit messy with…read moreracks jam packed. I was there on Black Friday and it was clear what was on sale as the sign for the event was small and not placed in a central location. I found something I liked, but not in my proper size. Too bad. I guess I will check back in another time. Most of their items are not geared towards Baby Boomers or Gen Xers.

This Kate Spade location is a tad on the smaller side but often times has great sales. KS has great…read moreaccessories. I've always been a fan of their wallets, gloves, and glasses. Their staff are very friendly. It was black Friday weekend. The store had a 40 percent off of almost everything. It was impressive! For the value, the sale was great. When a sale happens, KS shows up.

In general, I love the Kate Spade brand, so often take the time to stop in at one of their stores…read morewhen I see one. This cute store was full of all the great things you'd expect from them. Some beautiful new pieces and lots of colour. The one thing tgat always gets me is that their stuff is a little expensive, but it is all good quality. This branch has nice staff in it, and everyone was friendly and helpful. I would always return to this store to buy from them again.

I recently visited this Burlington location, and while I understand it can get very busy, I think…read morethere's a lot of room for improvement. The biggest issue is the checkout process. The lines are often wrapped around the store, yet there are usually only two cashiers working. Customers can end up waiting 25 minutes or more just to check out, which is frustrating. Customer service also needs improvement. Some employees come across as rude and aren't very helpful when you ask where to find an item. Instead of receiving assistance, I often had to search the store on my own. Overall, this store could benefit from better staffing, improved customer service, and a better balance of employees between the sales floor and the registers, especially during busy times.

I love these pink puma sneakers. Burlington is great for shopping on a budget while remaining…read morestylish.